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Relationship Banker Jobs in Springfield, IL (NOW HIRING)

Illinois National Bank

Relationship Banker

Springfield, IL · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

As the front-line customer ambassador for INB, the Relationship Banker is crossed trained to provide a World-Class experience for customer. This position will have a thorough understanding of the ...

New

INB, N.A.

Relationship Banker

Springfield, IL · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

As the front-line customer ambassador for INB, the Relationship Banker is crossed trained to provide a World-Class experience for customer. This position will have a thorough understanding of the ...

New

INB National Association

Relationship Banker

Springfield, IL · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

As the front-line customer ambassador for INB, the Relationship Banker is crossed trained to provide a World-Class experience for customer. This position will have a thorough understanding of the ...

New

CREDIT UNION 1

Relationship Banker

Springfield, IL · On-site

$18 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Credit Union 1 is Recognized as a Chicago Tribune and Las Vegas Review-Journal Top Workplace 2025 We are excited to announce that Credit Union 1 has been recognized as a Chicago Tribune and Las Vegas ...

Bank Of Springfield

Personal Banker

Springfield, IL · On-site

$19 - $20/hr

Personal Banker About the Role The Personal Banker serves as a trusted financial partner to our ... Build and maintain strong relationships with new and existing customers through proactive ...

Security Bank

Universal Banker

Springfield, IL · On-site

$35K - $42K/yr

  • Dental

  • Vision

  • Retirement

  • PTO

Maintains confidentiality of Bank's customers and processes while adhering to Information Security ... Prioritize responsive and personalized service that builds strong relationships with customers.

Bank Of Springfield

CRM Coordinator

Springfield, IL · On-site

$50K - $60K/yr

Position Overview We are seeking a detail-oriented and organized CRM Coordinator to support the bank's customer relationship management (CRM) programs and marketing project coordination efforts ...

Bank Of Springfield

CRM Coordinator

Springfield, IL · On-site

$50K - $60K/yr

Position Overview We are seeking a detail-oriented and organized CRM Coordinator to support the bank's customer relationship management (CRM) programs and marketing project coordination efforts ...

Illinois National Bank

Teller Trainer

Springfield, IL · On-site

$40K/yr

  • Medical

  • Dental

  • Vision

  • Life

As a locally owned, community-focused bank, we help individuals and businesses reach their financial goals through personalized service and trusted relationships. Our team is built on care ...

PNC Bank

Personal Banker

Springfield, IL

$41K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a(n) Personal Banker within PNC's Retail Banking organization, you will be based in Springfield ... relationships. * Creates customer loyalty and grows customer share of wallet through a ...

PNC Bank

Personal Banker

Springfield, IL · On-site

$41K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a(n) Personal Banker within PNC's Retail Banking organization, you will be based in Springfield ... relationships. * Creates customer loyalty and grows customer share of wallet through a ...

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All JobsRelationship Banker JobsRelationship Banker Jobs in Springfield, IL

Relationship Banker information

See Springfield, IL salary details

$13

$20

$26

How much do relationship banker jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for relationship banker in Springfield, IL is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.12 per hour, depending on experience, location, and employer.

What does a relationship banker do?

A Relationship Banker is a financial professional who helps clients manage their banking needs, such as opening accounts, providing advice on financial products, and assisting with loans or credit applications. They focus on building long-term relationships with clients to understand their financial goals and recommend appropriate solutions. Relationship Bankers also handle routine transactions and ensure clients have a positive banking experience. Their role combines customer service, sales, and financial expertise to support both personal and small business clients.

What are the key skills and qualifications needed to thrive as a relationship banker, and why are they important?

To thrive as a Relationship Banker, you need strong financial knowledge, sales acumen, and typically a bachelor's degree in business, finance, or a related field. Familiarity with CRM systems, banking software, and compliance regulations is often required, along with certifications like Series 6 or 63 in some institutions. Outstanding interpersonal skills, active listening, and problem-solving abilities help build lasting client relationships and trust. These skills and qualifications are essential for meeting customer needs, achieving sales goals, and maintaining regulatory compliance in a competitive banking environment.

What is a relationship banker?

A relationship banker is a financial professional who offers a variety of banking services to clients, such as loans, mortgages, offers for savings or investment opportunities, and advice on a number of issues. As a relationship banker, your main duty is to be the liaison between customers and banking administration. There is a heavy emphasis placed upon the “relationship” in relationship banker. It is your responsibility to cultivate strong working relationships with clients and to steer their financial dealings toward the organization you represent. You build trust with clients in order to manage their personal finances and investments. The ability to manage multiple accounts is a must.

What are some common challenges relationship bankers face when balancing sales goals with providing excellent customer service?

Relationship Bankers often navigate the challenge of meeting sales targets while maintaining a customer-centric approach. It's important to build trust with clients by thoroughly understanding their financial needs and offering tailored solutions, rather than focusing solely on product sales. Time management and prioritizing client relationships are key, as is staying up-to-date on banking products and compliance requirements. Successful Relationship Bankers find a balance by fostering long-term relationships that naturally lead to both customer satisfaction and achievement of sales goals.
More about Relationship Banker jobs

What are the most commonly searched types of Relationship Banker jobs in Springfield, IL?

The most popular types of Relationship Banker jobs in Springfield, IL are:

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For Relationship Banker jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Relationship Banker jobs in Springfield, IL look for?

The top searched job categories for Relationship Banker jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Relationship Banker jobs?

Cities near Springfield, IL with the most Relationship Banker job openings:

Relationship Banker jobs near you
Infographic showing various Relationship Banker job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $42,769 per year, or $20.6 per hour.

Relationship Banker

Illinois National Bank

Springfield, IL • On-site

$19/hr

Full-time

Medical, Dental, Vision, Life

Posted 3 days ago

New

Job description

Job Type
Full-time
Description
Please Note: This is an in-office position located in Springfield, Illinois.
About Us:
At INB, your career is more than a job; it's a chance to make a difference. As a locally owned, community-focused bank, we help individuals and businesses reach their financial goals through personalized service and trusted relationships. Our team is built on care, creativity, teamwork, balance, smart work, and enthusiasm. Join us and be part of a purpose-driven culture that makes a positive impact every day.
Summary: As the front-line customer ambassador for INB, the Relationship Banker is crossed trained to provide a World-Class experience for customer. This position will have a thorough understanding of the customer's transaction requirements and be able to effectively communicate all available options to them. They will educate customers about INB's financial product options and refer or sell the appropriate products and services matching the customer's needs. Participate in the daily operations of the branch, which could include, assisting customers with account openings, account management and other financial service needs and maintenance. They provide timely and efficient completion of customer transactions while maintaining accurate records and thorough handling of all monies assigned. Also, proactively participates in the sales/quality referral process of the branch as directed by management.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
  • Relationship Building - Possess the ability to effectively listen and recognize the needs of our customers and to provide solutions.
  • Supervisory Responsibilities: This job has no supervisory responsibilities.
  • Education and/or Experience
    High school diploma or equivalent required; Previous banking or teller experience or customer contact/cross-sell position preferred.
  • Language Skills Requires ability to communicate effectively and clearly (both written and verbally); Ability to read, write and comprehend simple instructions, short correspondence, and memos.
  • Mathematical Skills
    Requires ability to perform basic mathematical calculations; add, subtract, multiply, and divide. Ability to accurately count and process large sums of cash.
  • Reasoning Ability
    Requires ability to use good judgement in making routine and complex decisions; Must have excellent customer service skills with the ability to sell products and Services; Must be goal oriented and able to achieve individual goals as well as work as a team player to achieve departmental and/or Bank goals; Flexibility is necessary with the ability to adapt in an ever-changing environment.
  • Computer Skills
    To perform this job successfully, an individual must be proficient in all Microsoft Office programs, with an ability to quickly learn other bank related programs
  • Physical Demands
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
  • Work Environment
    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary:
  • $19.00 hour

Group Insurance Benefits and Plans
INB provides health, dental, vision, and life insurance benefits to all full-time employees. Coverage also is extended to their eligible dependents. Active employees make premium contributions based on plan selections. Please click the link below for all benefits that are offered.
https://www.inb.com/Resources/9f1b90c4-905c-4cd7-9dee-afd9937ab37a/INB%20employee%20benefit%20flier%202025.pdf
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions.
ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for American with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
INB, N.A. is committed to Equal Employment Opportunity with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. It is INB's policy to afford equal opportunity to all employees and applicants for employment without regard to race, creed, color, sex, sexual orientation, age, marital status, national origin, disability, religion, veteran status, or any other basis prohibited by law. The EEO Law poster is available here:
Know Your Rights: Workplace discrimination is illegal
Salary Description
$19.00 hour

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