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Relationship Banker Jobs in Springfield, IL (NOW HIRING)

CREDIT UNION 1

Relationship Banker

Springfield, IL

$18 - $22.50/hr

Credit Union 1 is Recognized as a Chicago Tribune and Las Vegas Review-Journal Top Workplace 2025 We are excited to announce that Credit Union 1 has been recognized as a Chicago Tribune and Las Vegas ...

Bank Of Springfield

CRM Coordinator

Springfield, IL · On-site

$50K - $60K/yr

Position Overview We are seeking a detail-oriented and organized CRM Coordinator to support the bank's customer relationship management (CRM) programs and marketing project coordination efforts ...

Bank Of Springfield

CRM Coordinator

Springfield, IL · On-site

$50K - $60K/yr

Position Overview We are seeking a detail-oriented and organized CRM Coordinator to support the bank's customer relationship management (CRM) programs and marketing project coordination efforts ...

PNC Bank

Personal Banker

Springfield, IL

$41K - $68K/yr

As a(n) Personal Banker within PNC's Retail Banking organization, you will be based in Springfield ... relationships. * Creates customer loyalty and grows customer share of wallet through a ...

PNC Bank

Personal Banker

Springfield, IL

$41K - $68K/yr

As a(n) Personal Banker within PNC's Retail Banking organization, you will be based in Springfield ... relationships. * Creates customer loyalty and grows customer share of wallet through a ...

PNC Bank

Personal Banker

Springfield, IL

$41K - $68K/yr

As a(n) Personal Banker within PNC's Retail Banking organization, you will be based at our 11th ... relationships. * Creates customer loyalty and grows customer share of wallet through a ...

Illinois National Bank

Teller Trainer

Springfield, IL · On-site

$40K/yr

As a locally owned, community-focused bank, we help individuals and businesses reach their financial goals through personalized service and trusted relationships. Our team is built on care ...

INB, N.A.

Teller Trainer

Springfield, IL

$40K/yr

As a locally owned, community-focused bank, we help individuals and businesses reach their financial goals through personalized service and trusted relationships. Our team is built on care ...

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All JobsRelationship Banker JobsRelationship Banker Jobs in Springfield, IL

Relationship Banker information

See Springfield, IL salary details

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How much do relationship banker jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for relationship banker in Springfield, IL is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.12 per hour, depending on experience, location, and employer.

What does a Relationship Banker do?

A Relationship Banker is a financial professional who helps clients manage their banking needs, such as opening accounts, providing advice on financial products, and assisting with loans or credit applications. They focus on building long-term relationships with clients to understand their financial goals and recommend appropriate solutions. Relationship Bankers also handle routine transactions and ensure clients have a positive banking experience. Their role combines customer service, sales, and financial expertise to support both personal and small business clients.

What are the key skills and qualifications needed to thrive as a Relationship Banker, and why are they important?

To thrive as a Relationship Banker, you need strong financial knowledge, sales acumen, and typically a bachelor's degree in business, finance, or a related field. Familiarity with CRM systems, banking software, and compliance regulations is often required, along with certifications like Series 6 or 63 in some institutions. Outstanding interpersonal skills, active listening, and problem-solving abilities help build lasting client relationships and trust. These skills and qualifications are essential for meeting customer needs, achieving sales goals, and maintaining regulatory compliance in a competitive banking environment.

What Is a Relationship Banker?

A relationship banker is a financial professional who offers a variety of banking services to clients, such as loans, mortgages, offers for savings or investment opportunities, and advice on a number of issues. As a relationship banker, your main duty is to be the liaison between customers and banking administration. There is a heavy emphasis placed upon the “relationship” in relationship banker. It is your responsibility to cultivate strong working relationships with clients and to steer their financial dealings toward the organization you represent. You build trust with clients in order to manage their personal finances and investments. The ability to manage multiple accounts is a must.

What are some common challenges Relationship Bankers face when balancing sales goals with providing excellent customer service?

Relationship Bankers often navigate the challenge of meeting sales targets while maintaining a customer-centric approach. It's important to build trust with clients by thoroughly understanding their financial needs and offering tailored solutions, rather than focusing solely on product sales. Time management and prioritizing client relationships are key, as is staying up-to-date on banking products and compliance requirements. Successful Relationship Bankers find a balance by fostering long-term relationships that naturally lead to both customer satisfaction and achievement of sales goals.
More about Relationship Banker jobs
What are the most commonly searched types of Relationship Banker jobs in Springfield, IL? The most popular types of Relationship Banker jobs in Springfield, IL are:
What are popular job titles related to Relationship Banker jobs in Springfield, IL? For Relationship Banker jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Relationship Banker jobs in Springfield, IL look for? The top searched job categories for Relationship Banker jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Relationship Banker jobs? Cities near Springfield, IL with the most Relationship Banker job openings:
Relationship Banker jobs near you
Infographic showing various Relationship Banker job openings in Springfield, IL as of July 2026, with employment types broken down into 2% Internship, 86% Full Time, and 12% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,769 per year, or $20.6 per hour.
Relationship Banker

Relationship Banker

CREDIT UNION 1

Springfield, IL

$18 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Credit Union 1 rating

8.2

Company rating: 8.2 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

45th of 150 rated financial services

Job description

Credit Union 1 is Recognized as a Chicago Tribune and Las Vegas Review-Journal Top Workplace 2025

We are excited to announce that Credit Union 1 has been recognized as a Chicago Tribune and Las Vegas Review-Journal Top Place to work for the fifth year in a row! The Top Workplaces explore how organizations create and sustain a positive and productive work culture. A great culture is important to Credit Union 1, and our culture is made up of more than great benefits and time off.

Join the Credit Union 1 Team

If you are highly motivated, friendly, and looking for a great place to work, join the Credit Union 1 team. As an employee of Credit Union 1, you will be part of a well-established and respected credit union that offers you amazing benefits, along with both stability and the opportunity for a great career path.

Top reasons to begin a career at Credit Union 1:

  • Get paid for NOT working 14 holidays each year!
  • Paid Time Off (PTO) begins accruing day one of employment
  • Tuition reimbursement for approved courses (after 1 year)
  • Free Employee Assistance Program (EAP)
  • Livongo Diabetes Management Program
  • Career growth opportunities it's our philosophy to promote from within whenever possible. Credit Union 1 is committed to your success and professional development.
  • Excellent benefits packages including:
    • Medical PPO insurance
    • High Deductible Health Plan (HDHP) and Health Savings Account (HSA)
    • Dental & vision insurance
    • Life, AD&D, short and long-term disability insurance (100% company paid)
    • 401(k) retirement and profit-sharing plan (must be 20 years old)
    • Free Teledoc 24/7 Physician Services
    • Pet Insurance
    • Paid Family Medical Leave (When FMLA Eligible)
  • Being part of a team providing services with the goal of improving the ongoing economic well-being of our members.
  • Exclusive interest rate reduction for qualifying loan products.

The Job at a Glance

Provides financial and account services to members in a confident and professional manner that assures efficient operations and exceptional service.  Assertively executes cross selling with members and potential members to increase growth. This position requires accurately handling member requests, such as but not limited to, deposits, withdrawals, loan payments, new account opening, member interviews, and/or any other request from members.  Accommodates staffing needs throughout the branch platform as required.

A Typical Day

  • Take responsibility and accountability in following all service standards set forth by the credit union; provide informed, professional, and accurate service and support to all members and associates.
  • Performs teller duties:  process member transactions accurately and efficiently while maintaining a balanced cash drawer.
  • Assists members with opening and closing accounts, and addresses and resolves member problems, inquiries, or complaints.
  • Assist applicants with consumer and mortgage loan applications and questions.  Explain loan programs, options, and requirements.  NMLS is required.
  • Promote the credit union’s products and services based on member needs and identifying opportunities.  Actively participate in developing new business for the credit union
  • Represent the credit union in a courteous and professional manner; provide prompt, efficient, and accurate service in all areas. 
  • Stays abreast of emerging financial trends to better meet members’ needs.
  • Accountable for achieving or exceeding individual sales goals and participating in team sales and referral goals.
  • Maintains knowledge of all Credit Union 1 products, services, procedures while staying informed of all policy and procedural changes
  • Maintains member confidence and protects credit union operations by keeping information confidential.
  • Performs other duties as necessary or directed.
  • Promote CU1’s core values of Be Great, Be Engaged, Be Open, Be Nice.

What We Look For

  • High school diploma or equivalent
  • Good figure aptitude
  • Detail oriented and organized.
  • Ability to work independently and in a team environment.
  • Professional manner and appearance
  • Experience with the public.
  • Good communication and service skills
  • Proven sales experience or abilities

Location: 2464 Wabash Ave., Springfield, IL

Branch Hours: Mon, Tues, Thurs: 9:00am - 5:00pm | Wed: 10:00am - 5:00pm | Fri: 9:00am - 6:00pm

What Credit Union 1 employees say

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