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Relations Manager Jobs in Boston, MA (NOW HIRING)

Staff Relations Manager What you will do Let'sdo this.Let'schange the world. In this vital role you willbe responsible forproviding expert employee relations (ER) guidance and support to managers and ...

We're looking for our first Exchange Relations Manager to own exchange onboarding, licensing, compliance, reporting, and exchange relationship management across our growing portfolio of global market ...

Foundation Relations Manager

Boston, MA · On-site

$80K - $90K/yr

Manage existing grants by tracking grants; following or modifying internal reporting systems as needed, writing reports; maintaining excellent historical records, working with staff to ensure each ...

Manage existing grants by tracking grants; following or modifying internal reporting systems as needed, writing reports; maintaining excellent historical records, working with staff to ensure each ...

NA Public Relations Manager

Boston, MA · On-site

$100K - $129K/yr

The North America (NA) Public Relations Manager is responsible for driving brand heat, cultural relevance, and earned influence across Brand, Lifestyle, and Performance categories. This role shapes ...

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Showing results 1-20

Relations Manager information

See Boston, MA salary details

$30.4K

$87.7K

$152.6K

How much do relations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for relations manager in Boston, MA is $87,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,900.00 and $114,600.00 per year, depending on experience, location, and employer.

What does a relations manager do?

A Relations Manager is responsible for maintaining and enhancing relationships between an organization and its clients, partners, or stakeholders. They act as a primary point of contact, addressing concerns, resolving issues, and ensuring satisfaction. Their duties often include building long-term partnerships, facilitating communication, and identifying opportunities for collaboration or improvement. A Relations Manager helps to strengthen trust and loyalty, which is crucial for the organization's success.

What are the key skills and qualifications needed to thrive as a relations manager, and why are they important?

To thrive as a Relations Manager, you need strong interpersonal, communication, and problem-solving skills, typically supported by a degree in communications, public relations, or a related field. Familiarity with CRM software, social media platforms, and analytics tools is often required, and certifications in public relations can be advantageous. Exceptional emotional intelligence, conflict resolution abilities, and organizational skills help you build and sustain positive stakeholder relationships. These competencies are essential for fostering trust, managing reputational risks, and ensuring productive engagement with clients, partners, or the public.

How does a relations manager typically collaborate with other departments within an organization?

Relations Managers frequently work cross-functionally, partnering with departments such as marketing, sales, customer service, and product development to ensure consistent messaging and strong stakeholder engagement. They often act as a bridge between external partners or clients and internal teams, facilitating communication, managing expectations, and addressing concerns. This collaborative approach helps align organizational goals with stakeholder needs, making strong interpersonal and project management skills essential for success in the role.

What is the difference between Relations Manager vs Customer Service Manager?

AspectRelations ManagerCustomer Service Manager
Primary FocusBuilding and maintaining relationships with clients, partners, and stakeholdersOverseeing customer support operations and ensuring customer satisfaction
Required SkillsCommunication, relationship management, negotiationProblem-solving, communication, team management
Work EnvironmentCorporate, client-facing, strategicCall centers, retail, service departments
Common CertificationsRelationship management certifications, CRM trainingCustomer service certifications, management training

While both roles involve communication and client interaction, Relations Managers focus on strategic relationship building, whereas Customer Service Managers concentrate on operational support and customer satisfaction. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your organization.

How much is a relations manager paid?

The average salary for a relations manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Senior or specialized relations managers can earn higher salaries, and the role often requires strong communication and relationship-building skills.

What are popular job titles related to Relations Manager jobs in Boston, MA?

For Relations Manager jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Relations Manager jobs in Boston, MA look for?

The top searched job categories for Relations Manager jobs in Boston, MA are:

What cities near Boston, MA are hiring for Relations Manager jobs?

Cities near Boston, MA with the most Relations Manager job openings:

Infographic showing various Relations Manager job openings in Boston, MA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $87,678 per year, or $42.2 per hour.

Staff Relations Manager

Amgen

Cambridge, MA

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 22 days ago


Job description

Career CategoryHuman ResourcesJob Description

Join Amgen's Mission of Serving Patients

At Amgen, if you feel likeyou'repart of something bigger,it'sbecause you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.

Since 1980,we'vehelped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team,you'llhelp make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them,you'llthrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Staff Relations Manager

What you will do

Let'sdo this.Let'schange the world. In this vital role you willbe responsible forproviding expert employee relations (ER) guidance and support to managers and staffin Amgen's Operations function.This position islocatedon site at one of Amgen's manufacturing sites in Rhode Island,Cambridge,North Carolinaand/or Ohio.The successful candidate is expected toworka hybrid schedule,which includesaregular on-sitepresenceaminimumof3 daysper week.

Staff Relations is a specialized Human Resources function that partners closely with regional HR Leaders, Business Managers, Compliance, Legal, other HR Centers of Excellence and team members to protect Amgen values, investigate potential violations of HR policies, provide practical advice and guidance on coaching staff and managers, and advise on performance and behaviors management, discipline, involuntary terminations, and workplace accommodations.

Key Responsibilities:

  • Provide practical and legallyappropriateemployeerelations guidance on performance management, disciplinary action, and workplaceconflictsto HR partners and business leaders. Participate in termination discussions and corrective actions with staff and leaders as needed

  • Conduct and document thorough, impartial, andtimelyHR investigations,maintainingconfidentiality and objectivity.Determinefindings offactsandanyviolationsofAmgenpoliciesand prepare clear, concise investigation summaries and supporting documentation to support these findings

  • Partner with the occupational health,benefits,staff and managers to analyze and respond toreasonable accommodationrequests,leavesof absence,andreturn to work following them

  • Partner with local HR Business Partners andthebroaderStaff Relations team to ensure nuanced and compliant ER practices

  • Track and update cases in the company's case management system

  • Assist theOperationsStaff Relations Lead in implementing process improvements, training, and ER best practices

  • Collaborate with Compliance, Legal, and Learning & Development teams to deliver training on HR policies, investigations, andprofessionalworkplace behaviors

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Staff Relations Manager weseekis a professional with these qualifications:

Basic Qualifications:

Doctorate degree

OR

Master's degree and2years of Staff Relations experience

OR

Bachelor's degree and4years of Staff Relations experience

OR

Associate's degree and 8 years of Staff Relations experience

OR

High School diploma/GED and 10 years of Staff Relations experience

Preferred Qualifications:

  • Ability to Work on site at one of Amgen's manufacturing facilities in Rhode Island, Cambridge, North Carolina and/or Ohio.

  • Strong Human Resources background with 4+ years of experience in Employee Relations

  • Experience advising on performance management, discipline, and involuntary terminations of employment

  • Knowledge and experience of employment laws and ER practices

  • Experience conducting internal HR investigations

  • Ability to learn and fairly apply company policy, investigation procedures, and regulatory guidelines within scope of duties

  • Strong judgment, discretion, and professionalism in handling complex and confidential matters.

  • Proficient in Microsoft Office tools, Teams, Workday, andERcase management systems.

  • Flexible working hours due to needs of manufacturing shifts.

What you can expect from us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

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Salary Range

103,054.85USD -139,427.15USD