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Relations Manager Jobs in Worcester, MA (NOW HIRING)

Senior Manager, PR

Framingham, MA · On-site

$110K - $130K/yr

Sincere is looking for a Senior Manager, PR to build and elevate the profile of our family of brands - Punchbowl, Lovebird, Timehop, and Memento - as well as Sincere. You'll have the opportunity to ...

Senior Manager, PR

Framingham, MA · On-site

$110K - $130K/yr

Sincere is looking for a Senior Manager, PR to build and elevate the profile of our family of brands - Punchbowl, Lovebird, Timehop, and Memento - as well as Sincere. You'll have the opportunity to ...

Senior Manager, PR

Framingham, MA · On-site

$110K - $130K/yr

Sincere is looking for a Senior Manager, PR to build and elevate the profile of our family of brands - Punchbowl, Lovebird, Timehop, and Memento - as well as Sincere. You'll have the opportunity to ...

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Relations Manager information

See Worcester, MA salary details

$28K

$80.7K

$140.5K

How much do relations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for relations manager in Worcester, MA is $80,713.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $105,500.00 per year, depending on experience, location, and employer.

What does a relations manager do?

A Relations Manager is responsible for maintaining and enhancing relationships between an organization and its clients, partners, or stakeholders. They act as a primary point of contact, addressing concerns, resolving issues, and ensuring satisfaction. Their duties often include building long-term partnerships, facilitating communication, and identifying opportunities for collaboration or improvement. A Relations Manager helps to strengthen trust and loyalty, which is crucial for the organization's success.

What are the key skills and qualifications needed to thrive as a relations manager, and why are they important?

To thrive as a Relations Manager, you need strong interpersonal, communication, and problem-solving skills, typically supported by a degree in communications, public relations, or a related field. Familiarity with CRM software, social media platforms, and analytics tools is often required, and certifications in public relations can be advantageous. Exceptional emotional intelligence, conflict resolution abilities, and organizational skills help you build and sustain positive stakeholder relationships. These competencies are essential for fostering trust, managing reputational risks, and ensuring productive engagement with clients, partners, or the public.

How does a relations manager typically collaborate with other departments within an organization?

Relations Managers frequently work cross-functionally, partnering with departments such as marketing, sales, customer service, and product development to ensure consistent messaging and strong stakeholder engagement. They often act as a bridge between external partners or clients and internal teams, facilitating communication, managing expectations, and addressing concerns. This collaborative approach helps align organizational goals with stakeholder needs, making strong interpersonal and project management skills essential for success in the role.

What is the difference between Relations Manager vs Customer Service Manager?

AspectRelations ManagerCustomer Service Manager
Primary FocusBuilding and maintaining relationships with clients, partners, and stakeholdersOverseeing customer support operations and ensuring customer satisfaction
Required SkillsCommunication, relationship management, negotiationProblem-solving, communication, team management
Work EnvironmentCorporate, client-facing, strategicCall centers, retail, service departments
Common CertificationsRelationship management certifications, CRM trainingCustomer service certifications, management training

While both roles involve communication and client interaction, Relations Managers focus on strategic relationship building, whereas Customer Service Managers concentrate on operational support and customer satisfaction. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your organization.

How much is a relations manager paid?

The average salary for a relations manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Senior or specialized relations managers can earn higher salaries, and the role often requires strong communication and relationship-building skills.

What job categories do people searching Relations Manager jobs in Worcester, MA look for?

The top searched job categories for Relations Manager jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Relations Manager jobs?

Cities near Worcester, MA with the most Relations Manager job openings:

Infographic showing various Relations Manager job openings in Worcester, MA as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $80,529 per year, or $38.7 per hour.

Labor Relations Manager

Central Business Solutions

Worcester, MA • On-site

Full-time

Re-posted 22 days ago


Job description

Position Details:
Reporting to the Senior Director/Counsel of Labor Relations, the Labor Relations Manager will serve as the primary day-to-day leader for all labor relations matters in Tenet's affiliated Massachusetts market. This role will oversee labor relations across three facilities in Massachusetts and work closely with senior human resources and operations leadership.
Under the direction of the Senior Director/Counsel of Labor Relations, this individual will help drive strategy and provide guidance on a broad range of labor relations matters, including collective bargaining, contract interpretation and administration, labor law compliance, and union avoidance.
This position offers opportunities for professional growth, with the potential to expand into a broader role supporting labor relations efforts across the United States.
Primary Location: Worcester, MA
Key Responsibilities of the Role
  • Advise and counsel hospitals, market, and corporate office on labor relations matters.
  • Manage collective bargaining negotiations and contract compliance at multiple facilities with a number of labor unions.
  • Support market hospitals in all aspects of the grievance/arbitration process, including handling arbitrations or managing outside counsel in arbitrations, as appropriate.
  • Manage preparation for, and the response to strikes and picketing, as well as other work actions by labor unions.
  • Manage the response to union organizing when needed.
  • Travel as necessary between three facilities located in Worcester, Framingham, and Natick. Selected candidate will be required to pass a Motor Vehicle Records check.

Qualifications
  • Bachelor's degree required; JD required.
  • 5-7 years of related experience.
  • Experience managing outside counsel and consultants.
  • Experience managing the grievance and arbitration process.
  • Experience with union campaigns.
  • Experience with union negotiations.
  • Extensive experience with and knowledge of labor and employment laws and labor relations.
  • Possess research, analytical, organization, and computer skills (Word, PowerPoint, and Excel).
  • Ability to work independently as well as having strong interpersonal, organization, written and communication skills.

Central Business Solutions, Inc(A Certified Minority Owned Organization)
Checkout our excellent assessment tool: http://www.skillexam.com/
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Central Business Solutions, Inc
37600 Central Court Suite 214 Newark CA, 94560
Phone: (833)247-8800 Fax: (510)-740-3677
Web: http://www.cbsinfosys.com