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Relations Manager Jobs in Washington (NOW HIRING)

Guest Relations Manager (Onsite - Washington, DC) The Park at 14th is a vibrant, upscale casual restaurant known for its exceptional food, craft cocktails, and lively atmosphere. We are committed to ...

Guest Relations Manager (Onsite Washington, DC) The Park at 14th is a vibrant, upscale casual restaurant known for its exceptional food, craft cocktails, and lively atmosphere. We are committed to ...

Guest Relations Manager (Onsite - Washington, DC) The Park at 14th is a vibrant, upscale casual restaurant known for its exceptional food, craft cocktails, and lively atmosphere. We are committed to ...

The Employee Relations and Compliance Manager is responsible for monitoring and managing workplace investigations and recommending disciplinary action, as needed. The role also tracks employee ...

ABOUT THE ROLE The Public Relations Manager is responsible for developing and executing strategic media relations initiatives that enhance the visibility and reputation of Baker Botts across key ...

In this role, you will lead a team and manage daily labor relations activities on construction projects, providing advice in the resolution of labor disputes, grievances, and work stoppages. Your ...

Description Client Relations Manager | Real Estate Operations Manager | EmpowerHome Team | On-Site | Chantilly, VA Location: Chantilly, VA Job Type: Full-Time Company: EmpowerHome Team Lead Client ...

Client Relations Manager

Elkridge, MD ยท On-site

$70K - $90K/yr

Job Title| Client Relations Manager (Brand & Narrative Analytics) Location | Columbia, Maryland (On-Site) Time Zone | Eastern Time (EST/EDT) Role Overview: We are seeking a client-focused Client ...

Client Relations Manager

Laurel, MD ยท On-site

$70K - $90K/yr

Job Title| Client Relations Manager (Brand & Narrative Analytics) Location | Columbia, Maryland (On-Site) Time Zone | Eastern Time (EST/EDT) Role Overview: We are seeking a client-focused Client ...

In this role, you will lead a team and manage daily labor relations activities on construction projects, providing advice in the resolution of labor disputes, grievances, and work stoppages. Your ...

Client Relations Manager

Columbia, MD ยท On-site

$70K - $90K/yr

Job Title| Client Relations Manager (Brand & Narrative Analytics) Location | Columbia, Maryland (On-Site) Time Zone | Eastern Time (EST/EDT) Role Overview: We are seeking a client-focused Client ...

Government Relations Manager

Washington, DC ยท On-site

$134K - $167K/yr

Qcells is seeking a detail-oriented and strategically minded Government Affairs Manager to join its Public Policy and Government Relations team. The ideal candidate will possess strong analytical ...

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Relations Manager information

See Washington salary details

$31.7K

$91.4K

$159.1K

How much do relations manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for relations manager in Washington is $91,406.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,200.00 and $119,500.00 per year, depending on experience, location, and employer.

What does a relations manager do?

A Relations Manager is responsible for maintaining and enhancing relationships between an organization and its clients, partners, or stakeholders. They act as a primary point of contact, addressing concerns, resolving issues, and ensuring satisfaction. Their duties often include building long-term partnerships, facilitating communication, and identifying opportunities for collaboration or improvement. A Relations Manager helps to strengthen trust and loyalty, which is crucial for the organization's success.

What are the key skills and qualifications needed to thrive as a relations manager, and why are they important?

To thrive as a Relations Manager, you need strong interpersonal, communication, and problem-solving skills, typically supported by a degree in communications, public relations, or a related field. Familiarity with CRM software, social media platforms, and analytics tools is often required, and certifications in public relations can be advantageous. Exceptional emotional intelligence, conflict resolution abilities, and organizational skills help you build and sustain positive stakeholder relationships. These competencies are essential for fostering trust, managing reputational risks, and ensuring productive engagement with clients, partners, or the public.

How does a relations manager typically collaborate with other departments within an organization?

Relations Managers frequently work cross-functionally, partnering with departments such as marketing, sales, customer service, and product development to ensure consistent messaging and strong stakeholder engagement. They often act as a bridge between external partners or clients and internal teams, facilitating communication, managing expectations, and addressing concerns. This collaborative approach helps align organizational goals with stakeholder needs, making strong interpersonal and project management skills essential for success in the role.

What is the difference between Relations Manager vs Customer Service Manager?

AspectRelations ManagerCustomer Service Manager
Primary FocusBuilding and maintaining relationships with clients, partners, and stakeholdersOverseeing customer support operations and ensuring customer satisfaction
Required SkillsCommunication, relationship management, negotiationProblem-solving, communication, team management
Work EnvironmentCorporate, client-facing, strategicCall centers, retail, service departments
Common CertificationsRelationship management certifications, CRM trainingCustomer service certifications, management training

While both roles involve communication and client interaction, Relations Managers focus on strategic relationship building, whereas Customer Service Managers concentrate on operational support and customer satisfaction. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your organization.

How much is a relations manager paid?

The average salary for a relations manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Senior or specialized relations managers can earn higher salaries, and the role often requires strong communication and relationship-building skills.

What are the most commonly searched types of Relations jobs in Washington?

The most popular types of Relations jobs in Washington are:

What are popular job titles related to Relations Manager jobs in Washington?

For Relations Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Relations Manager jobs in Washington look for?

The top searched job categories for Relations Manager jobs in Washington are:

What cities in Washington are hiring for Relations Manager jobs?

Cities in Washington with the most Relations Manager job openings:

Infographic showing various Relations Manager job openings in Washington as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $91,406 per year, or $43.9 per hour.

Labor Relations Manager

Arlington, VA โ€ข On-site

Metropolitan Washington Airports Authority
Aviationย โ€ขย 1 - 5K employees

$133K - $193K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 5 days ago


Job description

Compensation Grade:
S23
Salary Range:
$133,238.00-$193,195.00
Opening Date:
August 21, 2026
Closing Date:
September 5, 2026
Please Note: All job announcements close at 11:59 p.m. of the day before the posted closing date.
Labor Relations Manager
As the Labor Relations Manager you will serve as advisor to management on all labor negotiations and labor issues. You will be responsible for managing the Airports Authority's labor relations programs, including labor contract administration, collective bargaining, and grievance administration. You will manage labor contract negotiations, arbitration hearings, unemployment commission proceedings, and matters before the Labor Relations Council.
Serves in the Labor Relations Department of the Office of Human Resources and Administrative Services at the Headquarters Office.
GENERAL RESPONSIBILITIES
Designs, administers, and continuously improves the Airports Authority's labor relations programs in accordance with applicable laws, regulations, collective bargaining agreements, and established Airports Authority policies.
Manages labor contract administration, grievance administration, labor negotiations support, contract interpretation, and related labor relations programs.
Serves as a lead in collective bargaining negotiations, develops bargaining strategies, leads contract negotiations, and represents the Airports Authority in arbitration hearings, labor-management proceedings, unemployment commissions, and hearings before the Employee Labor Relations Council.
Directs the administration and interpretation of collective bargaining agreements, oversees the grievance and arbitration process, and ensures the consistent application of negotiated contract provisions across the organization.
Provides guidance, consultation, and staff assistance to executive leadership, managers, and supervisors on labor relations matters, including contract interpretation, grievances, disciplinary and performance actions involving represented employees, organizational change, and related human resources programs.
Establishes and maintains productive labor-management relationships by working collaboratively with union officials, labor representatives, management, and employees to resolve workplace issues and support organizational objectives.
Oversees labor relations investigations, reviews sensitive employee relations matters involving represented employees, coordinates with the Equal Employment Opportunity Office and the Office of General Counsel, and recommends appropriate corrective actions and training.
Oversees the administration of labor-related programs, ensuring compliance with applicable laws, collective bargaining agreements, and Airports Authority policies.
Reviews the daily administration of labor relations matters to ensure Labor Relations Specialists provide consistent guidance, follow established procedures, deliver quality customer service, and mitigate organizational risk.
Develops labor relations policies, procedures, training, and best practices that promote effective contract administration, regulatory compliance, positive labor-management relations, and operational effectiveness.
Handles highly sensitive and confidential labor relations matters on behalf of the Senior Vice President for Human Resources and Administrative Services or the President and Chief Executive Officer, as assigned.
Consults with the Office of General Counsel on labor negotiations, grievances, arbitration, and other labor-related legal matters.
Performs other duties as assigned.
QUALIFICATIONS
Seven years of progressively responsible experience in labor relations with emphasis on labor negotiations, resolving grievances, and advising managers and supervisors on complex labor relations matters.
Comprehensive knowledge of public sector labor relations principles and practices, collective bargaining agreements, labor laws, grievance and arbitration procedures, and contract interpretation.
Knowledge of employment and labor laws and key regulatory requirements, including EEO principles and requirements.
Skill in leading labor negotiations, resolving complex labor disputes, interpreting collective bargaining agreements, conducting investigations, and developing practical solutions to labor relations issues.
Knowledge of supervisory principles and ability to manage the operations and programs of the unit/team.
Ability to analyze complex labor relations issues, exercise sound judgment, and maintain strict confidentiality.
Ability to maintain strict confidentiality regarding organization and employee information.
Ability to perform detailed analyses of data and information and make recommendations.
Ability to speak and write effectively.
Ability to use computer hardware and modern office suite software.
Ability to establish and maintain effective working relationships with executive leadership, managers, employees, union representatives, legal counsel, and other stakeholders.
PREFERRED QUALIFICATIONS
A master's degree in Industrial and Labor Relations, Personnel Administration, or Public Administration.
Substantive experience in labor and employee relations and union contract negotiations in both the private and public sectors.
EDUCATION
A bachelor's degree in Human Resources, business administration, Industrial and Labor Relations, or a related field.
CERTIFICATIONS AND LICENSES REQUIRED
A state driver's license in good standing.
NECESSARY SPECIAL FACTORS
Work is typically reviewed in progress and upon completion for quality, quantity, timeliness, teamwork, customer service, and other factors.
WHAT WE OFFER
A career with the Airports Authority comes with more than just a paycheck; it offers a comprehensive benefits package designed to support you and your family's health, financial security, and professional growth. Benefits include medical, dental, and vision coverage; well-being resources; health savings and flexible spending accounts; pension and retirement plans; and ongoing training and development opportunities. Discover more about our benefits package here.
A background security investigation will be required for all new hires.
Metropolitan Washington Airports Authority is an Equal Opportunity Employer.| Follow us on Twitter @MWAAcareers.