We are searching for a dynamic Customer Relations Specialist to complete handle customer concerns ... upper management for further investigation Determine charges for service requested, collect ...
We are searching for a dynamic Customer Relations Specialist to complete handle customer concerns ... upper management for further investigation Determine charges for service requested, collect ...
Customer Relations Manager
Newark, DE · On-site
$22 - $24/hr
We are searching for a dynamic Customer Relations Specialist to complete handle customer concerns ... upper management for further investigation Determine charges for service requested, collect ...
Quick apply
Customer Relations Manager
Newark, DE · On-site
$22 - $24/hr
We are searching for a dynamic Customer Relations Specialist to complete handle customer concerns ... upper management for further investigation Determine charges for service requested, collect ...
Customer Relations Manager
Newark, DE · On-site
$22 - $24/hr
We are searching for a dynamic Customer Relations Specialist to complete handle customer concerns ... upper management for further investigation Determine charges for service requested, collect ...
Customer Relations Manager
Newark, DE · On-site
$22 - $24/hr
We are searching for a dynamic Customer Relations Specialist to complete handle customer concerns ... upper management for further investigation Determine charges for service requested, collect ...
Manager, HR Shared Services-Employee Relations
Wilmington, DE · Hybrid
$89K - $133K/yr
The Employee Relations Manager provides day-to-day management of HR Shared Service Center Specialists supporting Employee Relations operations. This role is accountable for assisting the Specialists ...
Manager, HR Shared Services-Employee Relations
Wilmington, DE · Hybrid
$89K - $133K/yr
The Employee Relations Manager provides day-to-day management of HR Shared Service Center Specialists supporting Employee Relations operations. This role is accountable for assisting the Specialists ...
Investor Relation Manager
Middletown, DE · On-site
Investor Relations manager is responsible for ensuring the company is appropriately and strategically positioned with analysts, investors, and all stakeholders. The position requires excellent ...
Investor Relation Manager
Middletown, DE · On-site
Investor Relations manager is responsible for ensuring the company is appropriately and strategically positioned with analysts, investors, and all stakeholders. The position requires excellent ...
Investor Relations manager is responsible for ensuring the company is appropriately and strategically positioned with analysts, investors, and all stakeholders. The position requires excellent ...
Investor Relations manager is responsible for ensuring the company is appropriately and strategically positioned with analysts, investors, and all stakeholders. The position requires excellent ...
The Enterprise Program Manager ensures compliance while proactively shaping policy to support ... Ensure all government relations activities are coordinated with clinical operations, supply chain ...
The Enterprise Program Manager ensures compliance while proactively shaping policy to support ... Ensure all government relations activities are coordinated with clinical operations, supply chain ...
Human Resources Assistant
Selbyville, DE · On-site
$19 - $20/hr
Provides support to the Employee Relations Manager. Handles daily administration and Human Resources duties while serving as the face of the company in assisting our hourly and salaried employees ...
Quick apply
Human Resources Assistant
Selbyville, DE · On-site
$19 - $20/hr
Provides support to the Employee Relations Manager. Handles daily administration and Human Resources duties while serving as the face of the company in assisting our hourly and salaried employees ...
Human Resources Assistant
Millsboro, DE · On-site
$32K - $42K/yr
Provides support to the Employee Relations Manager. Handles daily administration and Human Resources duties while serving as the face of the company in assisting our hourly and salaried employees ...
Quick apply
Human Resources Assistant
Millsboro, DE · On-site
$32K - $42K/yr
Provides support to the Employee Relations Manager. Handles daily administration and Human Resources duties while serving as the face of the company in assisting our hourly and salaried employees ...
Human Resources Assistant
Millsboro, DE · On-site
$32K - $42K/yr
Provides support to the Employee Relations Manager. Handles daily administration and Human Resources duties while serving as the face of the company in assisting our hourly and salaried employees ...
Quick apply
Human Resources Assistant
Millsboro, DE · On-site
$32K - $42K/yr
Provides support to the Employee Relations Manager. Handles daily administration and Human Resources duties while serving as the face of the company in assisting our hourly and salaried employees ...
You'll report to the Assistant Manager, PSA Customer Relations and work from our New Castle, DE office location from Tuesday - Saturday 8:00am-5:30pm. Onsite Requirement: This role requires you to be ...
You'll report to the Assistant Manager, PSA Customer Relations and work from our New Castle, DE office location from Tuesday - Saturday 8:00am-5:30pm. Onsite Requirement: This role requires you to be ...
You'll report to the Assistant Manager, PSA Customer Relations and work from our New Castle, DE office location from Tuesday - Saturday 8:00am-5:30pm. Onsite Requirement: This role requires you to be ...
You'll report to the Assistant Manager, PSA Customer Relations and work from our New Castle, DE office location from Tuesday - Saturday 8:00am-5:30pm. Onsite Requirement: This role requires you to be ...
Communications Specialist - Public Relations
Wilmington, DE · Hybrid
$34.09 - $53.17/hr
Strong organizational skills and the ability to manage multiple projects and deadlines effectively ... Bachelor's degree in Public Relations, Marketing, Communications, Journalism, or related field.
Communications Specialist - Public Relations
Wilmington, DE · Hybrid
$34.09 - $53.17/hr
Strong organizational skills and the ability to manage multiple projects and deadlines effectively ... Bachelor's degree in Public Relations, Marketing, Communications, Journalism, or related field.
Manage the implementation, monitoring, and reporting of print processes for group mailings ... Apply a basic understanding of PR functions and how they interrelate within the department and ...
Manage the implementation, monitoring, and reporting of print processes for group mailings ... Apply a basic understanding of PR functions and how they interrelate within the department and ...
Community Relations Coordinator
Smyrna, DE · On-site
$52K/yr
... relations and public communications efforts ... This position manages media inquiries, coordinates interviews with DPH staff, and ensures that ...
Community Relations Coordinator
Smyrna, DE · On-site
$52K/yr
... relations and public communications efforts ... This position manages media inquiries, coordinates interviews with DPH staff, and ensures that ...
Community Relations Coordinator
Dover, DE · On-site
... relations and public communications efforts ... This position manages media inquiries, coordinates interviews with DPH staff, and ensures that ...
Community Relations Coordinator
Dover, DE · On-site
... relations and public communications efforts ... This position manages media inquiries, coordinates interviews with DPH staff, and ensures that ...
Customer Relations Specialist
$50K - $60K/yr
The Customer Relations Specialist serves as a primary point of contact for customers, supporting ... Monitor and manage open order reports to support on-time delivery; proactively notify customers of ...
Customer Relations Specialist
$50K - $60K/yr
The Customer Relations Specialist serves as a primary point of contact for customers, supporting ... Monitor and manage open order reports to support on-time delivery; proactively notify customers of ...
Customer Relations Representative - State Farm Agent Team Member
Laurel, DE · On-site
$30K - $50K/yr
Customer Relations Representative - State Farm Agent Team Member As an Customer Relations ... Experience managing client relationships is preferred * Interest in marketing products and services ...
Customer Relations Representative - State Farm Agent Team Member
Laurel, DE · On-site
$30K - $50K/yr
Customer Relations Representative - State Farm Agent Team Member As an Customer Relations ... Experience managing client relationships is preferred * Interest in marketing products and services ...
As an Customer Relations Representative - State Farm Agent Team Member for Joshua Bailey - State ... Experience managing client relationships is preferred * Interest in marketing products and services ...
Quick apply
As an Customer Relations Representative - State Farm Agent Team Member for Joshua Bailey - State ... Experience managing client relationships is preferred * Interest in marketing products and services ...
Customer Relations Representative - State Farm Agent Team Member
Laurel, DE · On-site
$30K - $50K/yr
As an Customer Relations Representative - State Farm Agent Team Member for Joshua Bailey - State ... Experience managing client relationships is preferred * Interest in marketing products and services ...
Customer Relations Representative - State Farm Agent Team Member
Laurel, DE · On-site
$30K - $50K/yr
As an Customer Relations Representative - State Farm Agent Team Member for Joshua Bailey - State ... Experience managing client relationships is preferred * Interest in marketing products and services ...
Relations Manager information
See Delaware salary details
$28K - $38.3K
6% of jobs
$38.3K - $48.5K
15% of jobs
$50.5K is the 25th percentile. Wages below this are outliers.
$48.5K - $58.7K
19% of jobs
The median wage is $67.1K / yr.
$58.7K - $69K
12% of jobs
$69K - $79.2K
6% of jobs
$79.2K - $89.4K
9% of jobs
$99K is the 75th percentile. Wages above this are outliers.
$89.4K - $99.7K
9% of jobs
$99.7K - $109.9K
6% of jobs
$109.9K - $120.1K
10% of jobs
$120.1K - $130.4K
6% of jobs
$130.4K - $140.6K
2% of jobs
$28K
$80.8K
$140.6K
How much do relations manager jobs pay per year?
What jobs pay 500,000 a year in the US?
What are the key skills and qualifications needed to thrive as a Relations Manager, and why are they important?
What does a relations manager do?
What is the difference between Relations Manager vs Customer Service Manager?
| Aspect | Relations Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Building and maintaining relationships with clients, partners, and stakeholders | Overseeing customer support operations and ensuring customer satisfaction |
| Required Skills | Communication, relationship management, negotiation | Problem-solving, communication, team management |
| Work Environment | Corporate, client-facing, strategic | Call centers, retail, service departments |
| Common Certifications | Relationship management certifications, CRM training | Customer service certifications, management training |
While both roles involve communication and client interaction, Relations Managers focus on strategic relationship building, whereas Customer Service Managers concentrate on operational support and customer satisfaction. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your organization.
How does a Relations Manager typically collaborate with other departments within an organization?
What jobs pay 2000 a day?
What job makes $10,000 a month without a degree?
Key responsibilities
Confer with customers by telephone or in person to provide information about products and services, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Resolve customers' service or billing complaints by performing activities such as exchanging, completing contract forms, preparing change of address records, or issuing service discontinuance orders using computers.
Horizon Services rating
6.7
Based on 16 frontline employees who took The Breakroom Quiz
Job description
About the Job: We are searching for a dynamic Customer Relations Specialist to complete handle customer concerns.
Responsibilities:
Confer with customers by telephone or in person to provide information about products and services, cancel accounts, or obtain details of complaints
Check to ensure that appropriate changes were made to resolve customers' problems
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
Resolve customers' service or billing complaints by performing activities such as exchanging
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers
Refer unresolved customer grievances to upper management for further investigation
Determine charges for service requested, collect deposits or payments, or arrange for billing
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments
Solicit sales of new or additional services or products
Order tests that could determine the causes of product malfunctions
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes
Experience and Requirements:
Minimum 3 years in a customer service capacity, and 1+ year of outbound calling experience.
Strong sales skills towards overcoming objections.
An independent self-starter who takes initiative and responsibility.
Highly organized and detail oriented.
Excellent verbal and written communication skills.
What Horizon Services employees say
Pay
Benefits
Hours and flexibility
Workplace
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