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Relations Manager Jobs in Delaware (NOW HIRING)

Horizon Services

Customer Relations Manager

Newark, DE · On-site

$22 - $24/hr

We are searching for a dynamic Customer Relations Specialist to complete handle customer concerns ... upper management for further investigation Determine charges for service requested, collect ...

Code509.com

Investor Relation Manager

Middletown, DE · On-site

Investor Relations manager is responsible for ensuring the company is appropriately and strategically positioned with analysts, investors, and all stakeholders. The position requires excellent ...

RANDOM ACTS ORG

Public Relations Strategist

Dover, DE · On-site +1

Manage the personnel in the Public Relations department * Provide any communications and organization announcements to ensure staff are updated with information relevant to their departments * Keep ...

Mountaire Farms

Human Resources Assistant

Millsboro, DE · On-site

$32K - $42K/yr

Provides support to the Employee Relations Manager. Handles daily administration and Human Resources duties while serving as the face of the company in assisting our hourly and salaried employees ...

Mountaire Farms

Human Resources Assistant

Millsboro, DE · On-site

$32K - $42K/yr

Provides support to the Employee Relations Manager. Handles daily administration and Human Resources duties while serving as the face of the company in assisting our hourly and salaried employees ...

Novoco

Employee Relations Specialist

Dover, DE · On-site +1

Position Summary The Employee Relations Specialist manages a variety of responsibilities within the employee relations function of the human resources department, including handling a variety of ...

Novoco

Senior Employee Relations Specialist

Dover, DE · On-site +1

This includes performance management cases, facilitating the semi-annual performance review process, leaves and accommodations, and exit interview process. This position may also flex into other ...

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Relations Manager information

See Delaware salary details

$28K

$80.8K

$140.6K

How much do relations manager jobs pay per year?

As of Jun 6, 2026, the average yearly pay for relations manager in Delaware is $80,775.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $105,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Relations Manager, and why are they important?

To thrive as a Relations Manager, you need strong interpersonal, communication, and problem-solving skills, typically supported by a degree in communications, public relations, or a related field. Familiarity with CRM software, social media platforms, and analytics tools is often required, and certifications in public relations can be advantageous. Exceptional emotional intelligence, conflict resolution abilities, and organizational skills help you build and sustain positive stakeholder relationships. These competencies are essential for fostering trust, managing reputational risks, and ensuring productive engagement with clients, partners, or the public.

What does a Relations Manager do?

A Relations Manager is responsible for maintaining and enhancing relationships between an organization and its clients, partners, or stakeholders. They act as a primary point of contact, addressing concerns, resolving issues, and ensuring satisfaction. Their duties often include building long-term partnerships, facilitating communication, and identifying opportunities for collaboration or improvement. A Relations Manager helps to strengthen trust and loyalty, which is crucial for the organization's success.

What is the difference between Relations Manager vs Customer Service Manager?

AspectRelations ManagerCustomer Service Manager
Primary FocusBuilding and maintaining relationships with clients, partners, and stakeholdersOverseeing customer support operations and ensuring customer satisfaction
Required SkillsCommunication, relationship management, negotiationProblem-solving, communication, team management
Work EnvironmentCorporate, client-facing, strategicCall centers, retail, service departments
Common CertificationsRelationship management certifications, CRM trainingCustomer service certifications, management training

While both roles involve communication and client interaction, Relations Managers focus on strategic relationship building, whereas Customer Service Managers concentrate on operational support and customer satisfaction. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your organization.

How does a Relations Manager typically collaborate with other departments within an organization?

Relations Managers frequently work cross-functionally, partnering with departments such as marketing, sales, customer service, and product development to ensure consistent messaging and strong stakeholder engagement. They often act as a bridge between external partners or clients and internal teams, facilitating communication, managing expectations, and addressing concerns. This collaborative approach helps align organizational goals with stakeholder needs, making strong interpersonal and project management skills essential for success in the role.
What are the most commonly searched types of Relations jobs in Delaware? The most popular types of Relations jobs in Delaware are:
What are popular job titles related to Relations Manager jobs in Delaware? For Relations Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Relations Manager jobs in Delaware look for? The top searched job categories for Relations Manager jobs in Delaware are:
Relations Manager jobs near you
Customer Relations Manager

Customer Relations Manager

Horizon Services

Newark, DE • On-site

$22 - $24/hr

Full-time

Posted 16 days ago

Horizon Services rating

6.7

Company rating: 6.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

About the Job: We are searching for a dynamic Customer Relations Specialist to complete handle customer concerns.
Responsibilities:
Confer with customers by telephone or in person to provide information about products and services, cancel accounts, or obtain details of complaints
Check to ensure that appropriate changes were made to resolve customers' problems
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
Resolve customers' service or billing complaints by performing activities such as exchanging
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers
Refer unresolved customer grievances to upper management for further investigation
Determine charges for service requested, collect deposits or payments, or arrange for billing
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments
Solicit sales of new or additional services or products
Order tests that could determine the causes of product malfunctions
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes
Experience and Requirements:
Minimum 3 years in a customer service capacity, and 1+ year of outbound calling experience.
Strong sales skills towards overcoming objections.
An independent self-starter who takes initiative and responsibility.
Highly organized and detail oriented.
Excellent verbal and written communication skills.

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