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Regional Support Jobs in Rochester, NY (NOW HIRING)

Regional Sales Leader

Victor, NY · On-site +1

$118K - $219K/yr

Be a key partner in establishing dealer and distributor success within the region - supporting their ongoing business model and consulting to develop and grow revenue for the region overall. * Train ...

Clinical Director of Implants

Rochester, NY · On-site

$88K - $120K/yr

Provides in-office and in-region support to Doctors and Practice teams, emphasizing the highest standard of patient care and practice productivity. * Develops and implements implant related programs ...

Regional Service Manager

Rochester, NY · On-site

$80K - $85K/yr

Regional Service Manager Role Are you a hands-on maintenance leader who enjoys supporting teams, elevating standards, and strengthening maintenance execution across communities? Join Morgan ...

Regional Sales Lead

Rochester, NY · On-site

$85K - $130K/yr

Support contract negotiation and ensure scope clarity to eliminate downstream surprises. * Serve as a professional and recognizable face of Hewitt Young within the region. Must-Have Competencies:

'Supporting the digital transformation of the construction industry' Biosite provides technology ... Taking full ownership for sales within the region and portfolio of key accounts; developing ...

Regional Sales Lead

Rochester, NY · On-site

$85K - $130K/yr

Support contract negotiation and ensure scope clarity to eliminate downstream surprises. * Serve as a professional and recognizable face of Hewitt Young within the region. Must-Have Competencies:

'Supporting the digital transformation of the construction industry' Biosite provides technology ... Taking full ownership for sales within the region and portfolio of key accounts; developing ...

Vacancy Announcement Position Information Campus Title East Coast Regional Recruiter Department ... supporting campus and department missions. Previous experience in higher education or related field.

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Showing results 1-20

Regional Support information

See Rochester, NY salary details

$749

$1.4K

$1.9K

How much do regional support jobs pay per week?

As of Jul 24, 2026, the average weekly pay for regional support in Rochester, NY is $1,439.73, according to ZipRecruiter salary data. Most workers in this role earn between $1,232.69 and $1,603.85 per week, depending on experience, location, and employer.
What are the most commonly searched types of Support jobs in Rochester, NY? The most popular types of Support jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Regional Support jobs? Cities near Rochester, NY with the most Regional Support job openings:
Remote Regional Support Specialist

Remote Regional Support Specialist

ADT Security Services

West Henrietta, NY • On-site

$21/hr

Full-time

Medical, Life, Retirement, PTO

Posted 4 days ago


ADT rating

7.0

Company rating: 7.0 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

39th of 111 rated security


Job description

Now hiring in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming. 

Position Summary:

The Operations Support Scheduling Dispatcher (ADT uses the job title of 'Productivity Specialist') is responsible for the coordination of field technicians' daily schedule. Performing of various identified administrative functions are centralized to the Productivity Specialist in order to promote local ADT branch field time, business efficiency and support of business processes and best practices. Field technicians are dispatched to customer's homes to install new ADT alarm systems or to perform repair work on existing ADT customer sites. The Productivity Specialist is assigned a particular geographic area within the United States and provides support to a particular identified set of local ADT branches, including but not limited to field technicians and local ADT managers. Prioritization of jobs in each of the technician's area through both knowledge of the area supported and independent decision making techniques are basic requirements of this role. In order to be successful in this role, the following qualities have been identified as critical assets: adaptability, problem solving and decision making skills, multi-tasking as well as the ability to build relationships quickly with internal customers supported remotely. The Productivity Specialist will work in a team atmosphere that is fast paced and agile to a changing environment. 
Major Responsibilities:

  • You will work in a dynamic,  collaborative environment, working closely with customers and coworkers.
  • Balancing technician schedule efficiency and productivity given customer expected arrival times
  • Ensuring customer appointment times are me
  • Reprioritization of jobs as required to meet customer commitments
  • Providing timely customer notification on appointment changes or delays
  • Strategic planning of schedule concerning technician skill set, training and time off
  • Problem solving of scheduling exceptions brought forth such as sooner requests, pending requests and escalated customer inquiries
  • Providing of daily communication between technicians, customers, management and other ADT support centers through various communication channels
  • Dispatch of technicians to emergency customer requests after hours and facilitation of technician timely response
  • Various administrative duties such as on time arrival tracking, in order to best support local branches and promote an increase level of customer satisfaction.

Skills:

  • Strong communication and customer service skills.
  • Strong analytical/problem solving skills.
  • Ability to "multi-task" at an efficient Speed.
  • Basic Data entry/typing skills.
  • Computer/MS Windows knowledge strongly desired.

Pay and Benefits Disclosure: The starting hourly rate for this position is $18.00 per hour and will reach $21.00 per hour after 6 mo of employment. (You will receive incremental increases of .50 every 4 weeks until the rate of $21.00 is reached).  We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.

Anticipated application close date 8.03.2026.  Role starts 9.14.2026.


What ADT employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About ADT

Sourced by ZipRecruiter

At ADT Commercial, we are in the business of helping people and organizations to protect what matters most to them. Building upon ADT's 145-year legacy, we secure the livelihoods and futures of critical commercial environments, retail location, educational campuses, healthcare facilities and financial institutions across the U.S. as an industry-leading security, fire and life safety systems integrator. We strive to have the most experienced and technically trained and talented teams in the industry, driven by excellence at every turn. At ADT Commercial, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of ADT Commercial, you'll have the opportunity to be a part of that difference every day. With more than 300 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.adtcommercial.com or follow us on LinkedIn and Facebook.

Industry

Personal services

Company size

10,000+ Employees

Headquarters location

Boca Raton, FL, US

Year founded

1874