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Regional Support Manager Jobs in Washington (NOW HIRING)

McGuireWoods LLP

Legal Support Manager

Washington, DC · Hybrid

... support to attorneys across multiple offices, practices, and time zones. The PART Manager will ... Working closely with the Regional Administrative Directors, Office Administrators and attorneys ...

Dresner Group

Client Support Manager

Columbia, MD

We envision our company as a regional leader in the information technology marketplace and strive ... Manage the Client Support team, triaging of support requests, and ticket queues. * Scheduling of ...

Dresner Group

Client Support Manager

Columbia, MD · On-site

We envision our company as a regional leader in the information technology marketplace and strive ... Manage the Client Support team, triaging of support requests, and ticket queues. * Scheduling of ...

MBR Partners

Core Network Support Engineer

Ashburn, VA · On-site

Regional Support Manager Position Summary The Customer Support Engineer is responsible for providing technical support and maintaining strong customer relationships across the region. This role ...

MBR Partners

Core Network Support Engineer

Ashburn, VA · On-site +1

Regional Support Manager Position Summary The Customer Support Engineer is responsible for providing technical support and maintaining strong customer relationships across the region. This role ...

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All JobsRegional Support JobsRegional Support Manager JobsRegional Support Manager Jobs in Washington

Regional Support Manager information

See Washington salary details

$25.5K

$76.9K

$137K

How much do regional support manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for regional support manager in Washington is $76,902.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $103,100.00 per year, depending on experience, location, and employer.

What does a regional support manager do?

A Regional Support Manager oversees support operations within a specific geographic area, ensuring that teams deliver high-quality customer or technical support. They coordinate between local teams and upper management, implement policies, and monitor performance metrics to improve service delivery. Their role often includes training staff, resolving escalated issues, and optimizing resources to meet organizational goals. Regional Support Managers play a critical part in maintaining customer satisfaction and operational efficiency across their assigned region.

What are the key skills and qualifications needed to thrive as a regional support manager?

To thrive as a Regional Support Manager, you need strong leadership abilities, problem-solving skills, and experience in operations management, often supported by a degree in business or a related field. Familiarity with CRM systems, project management software, and relevant industry certifications like PMP are commonly required. Excellent interpersonal skills, adaptability, and effective communication set top performers apart in this role. These skills are crucial for successfully coordinating teams, resolving issues across multiple locations, and ensuring consistent service delivery within the region.

How does a regional support manager typically collaborate with local teams to address operational issues?

Regional Support Managers work closely with local teams by regularly communicating to understand their unique challenges and needs. They often coordinate meetings, site visits, and training sessions to ensure alignment on company policies and best practices. By acting as a liaison between headquarters and the field, they help resolve operational issues efficiently and provide tailored support to each location. Effective collaboration is key to driving consistent performance and fostering a strong team environment across multiple regions.

What is the difference between Regional Support Manager vs Customer Service Supervisor?

AspectRegional Support ManagerCustomer Service Supervisor
CredentialsTypically requires management experience, industry-specific knowledge, and sometimes a bachelor’s degreeUsually requires customer service experience, with some roles preferring a high school diploma or associate degree
Work EnvironmentOversees multiple locations or regions, managing support teams and ensuring service standardsManages customer service teams within a specific location or department
Employer & Industry UsageCommon in industries like retail, telecommunications, and logisticsCommon across retail, hospitality, and service industries

The main difference is that a Regional Support Manager oversees support teams across multiple regions, focusing on strategic management and coordination, while a Customer Service Supervisor manages customer service staff within a specific location, focusing on daily operations and customer satisfaction.

What are popular job titles related to Regional Support Manager jobs in Washington?

For Regional Support Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Regional Support Manager jobs in Washington look for?

The top searched job categories for Regional Support Manager jobs in Washington are:

What cities in Washington are hiring for Regional Support Manager jobs?

Cities in Washington with the most Regional Support Manager job openings:

Regional Support Manager jobs near you
Infographic showing various Regional Support Manager job openings in Washington as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $76,902 per year, or $37 per hour.

Regional Property Support Manager

FITCH IRICK MANAGEMENT LLC

Ashburn, VA • On-site

$79K - $107K/yr

Full-time

Posted 14 days ago

Job description

ob Title: Regional Operations Manager 
FLSA Status: Exempt 
Location: Remote with regional travel in NC and VA

Job Summary 

The Regional Operations Manager (ROM) provides critical field-based leadership across a defined region, ensuring operational continuity and excellence at communities without an on-site Property Manager and supporting other assets as needed. This role fills leadership gaps, reinforces company standards, and drives consistent execution of leasing, collections, compliance, and service expectations. By partnering closely with regional leadership, the ROM ensures properties remain stabilized and aligned with performance targets while serving as a resource for training and operational support. 

Key Responsibilities 

  • Property Manager Coverage 

  • Serve as the acting Property Manager at communities without an assigned Manager. 

  • Maintain all essential functions including leasing oversight, resident relations, rent collection, file integrity, unit turns, and reporting. 

  • Provide stability and accountability until a permanent Property Manager is hired and trained. 

  • Regional Support 

  • Assist other properties within the region to reinforce operational standards, close performance gaps, or support during staffing transitions. 

  • Ensure adherence to company SOPs and compliance requirements across all assignments. 

  • Support Regional and Senior Regional Managers by providing coverage and relief where needed. 

  • Training & Coaching 

  • Mentor on-site teams by modeling best practices in leasing, collections, compliance readiness, and resident service. 

  • Identify training needs during site visits and coordinate with Learning/Compliance for follow-up. 

  • Support onboarding of new Property Managers to ensure smooth transition. 

  • Performance Oversight & Reporting 

  • Monitor KPIs at assigned sites including occupancy, AR, leasing conversion, and maintenance service levels. 

  • Deliver concise reporting to Regional/Senior Regional leadership with recommendations for improvement. 

  • Ensure properties remain audit-ready and compliant with all LIHTC, RD, HUD, and Fair Housing requirements. 

  • Collaboration 

  • Work cross-functionally with Service & Facilities, Compliance, and Marketing to ensure strong performance across the portfolio. 

  • Escalate operational risks or needs promptly to regional leadership. 

Success Metrics 

  • No disruption in operations at communities without a Property Manager. 

  • AR >30 days maintained within company standards. 

  • Unit turn times and work order aging consistently meet benchmarks. 

  • Audit readiness achieved with zero critical findings during ROM coverage. 

  • Newly hired Property Managers are fully onboard and performing within expected timelines. 

Qualifications 

  • 5+ years progressive experience in property management with multi-site or floating leadership responsibility, preferably in affordable housing (LIHTC, RD, HUD). 

  • Strong working knowledge of compliance programs and operational SOPs. 

  • Proven ability to step into leadership gaps and stabilize operations quickly. 

  • Excellent communication and team coaching skills; adaptable and resourceful. 

  • Ability to travel regularly throughout the assigned region. 

Work Conditions 

  • Travel: Frequent travel within the assigned region; site-based role. 

  • FLSA: Exempt. 

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