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Regional Operations Mgr Jobs (NOW HIRING)

Sentrillion

Regional Operations Manager

Dulles, VA · On-site

$95K - $125K/yr

Join Sentrillion as a Regional Operations Manager, where you'll play a pivotal role in driving excellence in operations in the Mid Atlantic area. This position offers an exciting opportunity to lead ...

Sentrillion

Regional Operations Manager

Boerne, TX · On-site

$75K - $98K/yr

Join Sentrillion as a Regional Operations Manager, where you'll play a pivotal role in driving excellence in operations in the San Antonio region. This position offers an exciting opportunity to lead ...

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How much do regional operations mgr jobs pay per year?

As of Jun 25, 2026, the average yearly pay for regional operations mgr in the United States is $90,494.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,500.00 and $108,000.00 per year, depending on experience, location, and employer.

How does a Regional Operations Manager typically interact with local teams and upper management?

A Regional Operations Manager serves as a critical link between local branch teams and upper management, ensuring alignment on strategic goals and operational standards. They frequently visit different locations within their region, providing guidance, support, and performance feedback to local managers. Regular communication with upper management is also essential, as they report on regional performance, share insights from the ground, and advocate for resources or changes needed for success. This collaborative approach helps foster consistency, drive process improvements, and address challenges as they arise.

What are the key skills and qualifications needed to thrive as a Regional Operations Manager, and why are they important?

To thrive as a Regional Operations Manager, you need strong leadership, business acumen, and experience in multi-site operations, often supported by a bachelor's degree in business or management. Familiarity with enterprise resource planning (ERP) systems, data analytics tools, and process improvement methodologies is typically required. Excellent communication, problem-solving abilities, and adaptability are crucial soft skills for leading diverse teams and responding to dynamic challenges. These skills ensure effective oversight, drive operational efficiency, and foster cohesive team performance across multiple locations.

What is the difference between Regional Operations Mgr vs Regional Sales Manager?

AspectRegional Operations MgrRegional Sales Manager
Required CredentialsTypically requires a bachelor's degree in business, management, or related field; experience in operations or logisticsUsually needs a bachelor's degree, with sales experience and sometimes sales certifications
Work EnvironmentOversees multiple locations, focusing on operational efficiency, logistics, and process improvementFocuses on sales targets, client relationships, and revenue growth across regions
Employer & Industry UsageCommon in logistics, manufacturing, retail, and service industriesPrevalent in retail, wholesale, and service sectors

The Regional Operations Manager primarily manages operational processes across regions, ensuring efficiency and logistics, while the Regional Sales Manager concentrates on driving sales and revenue growth within the region. Both roles require regional oversight but focus on different core functions.

What does a Regional Operations Manager do?

A Regional Operations Manager oversees the daily operations of multiple locations within a specific geographic region. Their responsibilities include implementing company policies, managing budgets, supervising local managers, ensuring operational efficiency, and achieving performance targets. They also play a key role in staff training, compliance, and resolving escalated issues. Effective Regional Operations Managers use strong leadership and problem-solving skills to ensure consistent service quality and business growth across all locations under their supervision.
What cities are hiring for Regional Operations Mgr jobs? Cities with the most Regional Operations Mgr job openings:
What are the most commonly searched types of Operations Mgr jobs? The most popular types of Operations Mgr jobs are:
What states have the most Regional Operations Mgr jobs? States with the most job openings for Regional Operations Mgr jobs include:
Regional Operations Mgr jobs near you
Regional Operations Manager

Regional Operations Manager

East Coast Metal Distributors

Durham, NC • On-site

Full-time

Posted 22 days ago

East Coast Metal Distributors rating

5.8

Company rating: 5.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

302nd of 342 rated retail wholesalers

Job description

Position Summary
The Regional Operations Manager (ROM) serves as the senior operational leader for an assigned market and is responsible for the overall performance, leadership, execution, and profitability of multiple branch locations. The ROM leads Branch Managers, drives operational excellence, supports profitable growth, and ensures consistent execution across all assigned locations. This role serves as the operational counterpart to the Regional Sales Manager and is accountable for customer experience, inventory productivity, transportation effectiveness, safety compliance, leadership development, and execution of company initiatives throughout the assigned market.
Regional Accountability
The Regional Operations Manager maintains full operational accountabilities for all assigned branches and is responsible for the performance, leadership, development, compliance, and execution of branch operations throughout the assigned market.
Branch Managers report directly to the Regional Operations Manager. The Regional Operations Manager reports directly to the Director of Regional Operations.
The Regional Operations Manager serves as the primary operational leader for the market and is responsible for aligning people, processes, inventory, transportation, facilities, and operational resources to support customer satisfaction, employee development, and profitable growth.
Position Purpose
  • Drive operational excellence and consistent execution across all branch locations.
  • Develop high-performing Branch Managers and leadership teams.
  • Ensure Branch Management consistently maintains appropriate staffing levels to support safe, efficient, and effective branch operations.
  • Improve customer satisfaction, service execution, and market competitiveness.
  • Support profitable sales growth through strong operational partnership and execution.
  • Optimize inventory investments, transportation effectiveness, and asset utilization.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Maximize employee engagement, retention, and leadership development.
  • Execute company initiatives consistently throughout the assigned region.
  • Build organizational capability and develop future leaders for the company.

Core Responsibilities
Leadership & Talent Development
  • Lead, coach, develop, and evaluate Branch Managers.
  • Establish performance expectations and accountability standards across all assigned branches.
  • Conduct branch visits, quarterly reviews, succession planning, and performance evaluations.
  • Support recruiting, onboarding, training, development, and retention initiatives.
  • Develop future leaders and succession pipelines within the region.
  • Foster a culture of accountability, professionalism, teamwork, and continuous improvement.

Customer Experience & Market Growth
  • Partner with Regional Sales Managers to drive customer retention, house account development, and market growth.
  • Participate in strategic customer meetings and service recovery efforts.
  • Support customer acquisition initiatives through operational excellence and service execution.
  • Promote alignment between Sales and Operations to improve customer satisfaction and market performance.
  • Support implementation of sales initiatives, strategic programs, and growth opportunities.

Financial & Operational Performance
  • Monitor labor utilization, productivity, staffing levels, and operating expenses.
  • Participate in planning, budgeting, forecasting, and business reviews.
  • Identify opportunities to improve operational efficiency and profitability.
  • Support initiatives that improve scalability, productivity, and operational effectiveness.

Inventory & Supply Chain Management
  • Drive inventory turns, fill rates, inventory accuracy, and inventory productivity.
  • Reduce non-performing, excess, damaged, slow-moving, and aged inventory.
  • Ensure compliance with inventory control procedures, cycle count programs, and inventory productivity initiatives.
  • Support inventory balancing, transfer optimization, and demand planning efforts.

Transportation & Logistics
  • Oversee transportation operations, fleet utilization, route efficiency, and delivery execution.
  • Monitor driver productivity, delivery performance, and transportation effectiveness.
  • Partner with Logistics Operations leadership to improve transportation efficiency, delivery performance, and fleet utilization.
  • Support initiatives that improve customer service, safety, and transportation productivity.

Safety & Compliance
  • Conduct operational, safety, asset, and process audits.
  • Ensure compliance with OSHA, DOT, company policies, and regulatory requirements.
  • Lead corrective actions related to audit findings, safety observations, incidents, and compliance deficiencies.
  • Promote a culture where safety remains the highest operational priority.

Facilities & Asset Management
  • Evaluate facility utilization, operational capacity, and asset effectiveness.
  • Support branch relocations, expansions, acquisitions, and facility planning initiatives.
  • Provide recommendations regarding capital expenditures, equipment investments, and operational infrastructure.
  • Ensure company assets are properly maintained and effectively utilized.

Strategic Leadership
  • Lead corporate initiatives, process improvements, technology adoption, and operational excellence programs.
  • Assist with development and implementation of operational policies, procedures, and standards.
  • Support organizational growth initiatives and change management efforts.
  • Champion continuous improvement throughout the assigned market.

Leadership Competencies
  • Strategic Leadership
  • Operational Excellence
  • Financial Acumen
  • Talent Development
  • Customer Focus
  • Change Management
  • Cross-Functional Collaboration
  • Decision Making
  • Accountability
  • Proficiency with Microsoft Suite

Required Qualifications
  • Bachelor's Degree preferred in Business, Operations, Supply Chain, Logistics, or related field.
  • Minimum five (5) years of progressive operational leadership experience.
  • Multi-site operational leadership experience preferred.
  • Distribution, wholesale, logistics, warehouse, or supply chain experience strongly preferred.
  • Demonstrated success developing leaders and improving operational performance.

Travel Requirements
Travel is expected to exceed 50% of working time. Frequent branch visits and overnight travel are required.
Working Conditions
Work is performed in office, warehouse, branch, transportation, and customer environments.

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