Regional Operations Manager Jobs in Riverside, NJ

The Regional General Manager will play a leading role in aggressively growing the company’s product market share and profitability with a team of area sales, territory sales managers and branch operations team. Maintains awareness of markets, competitor activities and problems within assigned area and recognizes trends that develop the team and its efforts, making proper recommendations. Analyzes and prepares sales forecasts and reports.  

Position Responsibilities:

May include:

• Provide guidance to the ASM and TSM’s by providing leadership, training, mentoring and direction as well as monitoring daily functions within the region.

• Achieve overall sales and profit goals. Provide leadership in the areas of commercial sales, parts & supplies sales and branded equipment sales.

• Hire, train, cross-train, complete performance evaluations and implement corrective action.

• Ensure all company policies related to sales are followed throughout the region.

• Review and manage the regional budget and provide TSM Quota data.

• Manage relationship between DCT Distribution and other Ind Distribution within assigned geographical area.

• Direct Regional Operations Managers (ROM) to support increased sales and operational needs of the region.

• Provide support and guidance to ASM and TSM’s as well as to branches as it pertains to region sales growth to ensure regional new business goals are met.

• Develop business plan(s), where necessary to ensure forward growth of region and needs.

• Provide leadership to the Operations Team of the Division to deliver high-level customer service, employee development, growth goals and excellence in branch operations.

• Assist in the planning and forecasting of inventory needs, ensuring adequate product inventory is available.

• Resolve operations issues or concerns by communicating and coordinating with BM’s, ROMs’, RM’s and DVP and/or corporate staff where appropriate.

• Suggest and implement policies, goals, objectives and procedures conferring with other effected departments.

• Decide operational staffing requirements and coordinate the hiring and training processes with Human Resources

• Provide relevant and timely analysis of budgets, financial trends, financial KPIs and other relevant reports.

• Develop financial budgets for yearly sales and operational expenses.

• Provide recommendations to strategically enhance business performance through benchmarking KPIs.

• Complete other tasks as assigned

Nature & Scope:

• Develops and implements strategic plans and objectives for the department/sub-function in an effective and innovative fashion

• Understands the business and can put together comprehensive department solutions 

• Works with other leaders to establish strategic plans and works towards achieving them

• Provides leadership and direction to managers in their respective division/department

• Sees to department staffing needs (e.g. interviewing, hiring, new hire and ongoing training, annual evaluations, etc.)

• Participates in budget development and monitoring of expenses

• Level of signing authority established by company policy/guidelines

Knowledge & Skills:

• Excellent verbal and written communication and presentation skills

• History of sales, profit and business development growth 

• Outstanding consultative selling and people skills.

• Strong ability to influence, interact and sell to a wide spectrum of clients.

• Understanding of P&L

• Ability to multitask and lead a sales force

• Proficient using Microsoft Office including Word, Excel and Power-Point

• Sound judgment as well as strong product knowledge and understanding of HVAC Industry

• In-depth knowledge of sales and marketing techniques

• Management / Leadership skills – coaching, performance management, mentoring experience 

• Ability to prioritize and function in a demanding environment and handle multiple projects. 

• Ability to work effectively with peers, subordinate and superiors across complex organizations. 

• Strong strategic planning, vision, organization and leadership skills 

• Excellent analytical skills – ability to translate data into information and apply to business decisions.

• General knowledge of warehousing and inventory management

• Ability to apply good judgement, strong work ethics and integrity on the job.

• Knowledge of warehousing, inventory and facility lease agreement

• Strong knowledge of sales P&L’s

Experience:

12-15 years general business experience with HVAC wholesale experience

8+ years in a management role with P&L responsiblitiy

5 + years of sales leadership and/or branch management; experience in a HVAC sales environment is a huge advantage 

Education/Certification: 4 Year degree or equivalent 

Bachelor’s Degree or may consider relevant equivalent work experience

People Management: Yes

Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations

Reports To: DVP, COD

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.