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Regional Fixed Operations Director Jobs in Raleigh, NC

Operations Purpose: The Regional Director of Operations is a senior field leader responsible for the overall performance, profitability, and cultural health of all locations within an assigned region.

POSITION OVERVIEW: We are seeking a dynamic and motivated Regional Director of Technical Operations, Southeast to lead our operations and growth strategy in the Raleigh-Durham area, with ...

We are seeking an experienced Regional Operations Leader to oversee and optimize operational performance across a designated region. This role involves comprehensive management of project ...

We are seeking an experienced Regional Operations Leader to oversee and optimize operational performance across a designated region. This role involves comprehensive management of project ...

Warranty Auditor

Raleigh, NC ยท On-site

$99K - $166K/yr

Conduct warranty dashboard reviews via phone or in person with dealership fixed operations team, including management and if applicable Region personnel. * Prepare for audit action: review dealership ...

New

Regional Director Richmond, VA & Durham, NC $165,000 - $185,000 / year (DOE) OVERVIEW A well ... This role is heavily focused on financial performance, operational execution, and strong field ...

The Client Success Operations Lead reporting to the Director of Product Operations, will partner closely with Product and Go-To-Market (GTM) teams to support the operational success of Versana's new ...

The Client Success Operations Lead reporting to the Director of Product Operations, will partner closely with Product and Go-To-Market (GTM) teams to support the operational success of Versana's new ...

The Client Success Operations Lead reporting to the Director of Product Operations, will partner closely with Product and Go-To-Market (GTM) teams to support the operational success of Versana's new ...

We are seeking a dynamic and motivated Regional Director of Technical Operations, Southeast to lead our operations and growth strategy in the Raleigh-Durham area, with accountability for performance ...

We are seeking a dynamic and motivated Regional Director of Technical Operations, Southeast to lead our operations and growth strategy in the Raleigh-Durham area, with accountability for performance ...

Showing results 21-40

Regional Fixed Operations Director information

See Raleigh, NC salary details

$42.3K

$114.5K

$164.8K

How much do regional fixed operations director jobs pay per year?

As of Aug 11, 2026, the average yearly pay for regional fixed operations director in Raleigh, NC is $114,524.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,800.00 and $137,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a regional fixed operations director?

To thrive as a Regional Fixed Operations Director, you need in-depth knowledge of automotive service operations, inventory management, and financial acumen, typically supported by a bachelor's degree and significant industry experience. Familiarity with dealership management systems (DMS), service scheduling platforms, and key performance indicator (KPI) tracking tools is crucial. Leadership, problem-solving, and strong interpersonal skills help in managing teams across multiple locations and driving operational improvements. These competencies are vital for achieving consistent service performance, customer satisfaction, and profitability across the region.

What are some common challenges faced by a regional fixed operations director, and how can they be addressed?

A Regional Fixed Operations Director often encounters challenges such as maintaining consistent performance across multiple locations, ensuring uniform adoption of best practices, and managing team motivation remotely. To address these, successful directors implement standardized processes, provide regular training, and foster open communication among service managers. Building strong relationships with each location and leveraging performance metrics helps to quickly identify and resolve issues, driving overall operational excellence.

What is a regional fixed operations director?

A Regional Fixed Operations Director oversees the service, parts, and body shop operations for multiple automotive dealerships within a specific region. They are responsible for optimizing performance, ensuring high customer satisfaction, and achieving profitability targets across all fixed operations departments. This role involves developing and implementing processes, training staff, and monitoring compliance with company policies and industry regulations. The director collaborates with dealership managers to identify areas for improvement and implements strategies to drive operational excellence.

What is the difference between Regional Fixed Operations Director vs Service Manager?

AspectRegional Fixed Operations DirectorService Manager
CredentialsExperience in dealership operations, industry certifications often preferredRelevant technical certifications, automotive service experience
Work EnvironmentOversees multiple dealerships or regions, strategic focusManages daily service department operations at a single dealership
Employer & Industry UsageUsed by automotive dealership groups, franchise networksCommonly employed within individual dealerships or service centers
Search & Comparison IntentLooking for regional leadership roles in fixed operationsSeeking operational management within a specific service department

The Regional Fixed Operations Director typically oversees multiple dealerships' service, parts, and body shop operations across a region, focusing on strategic growth and performance. In contrast, a Service Manager handles daily operations within a single dealership's service department, emphasizing customer service and technical staff management. Both roles require automotive industry experience, but the scope and responsibilities differ significantly.

What are popular job titles related to Regional Fixed Operations Director jobs in Raleigh, NC? For Regional Fixed Operations Director jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Regional Fixed Operations Director jobs in Raleigh, NC look for? The top searched job categories for Regional Fixed Operations Director jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Regional Fixed Operations Director jobs? Cities near Raleigh, NC with the most Regional Fixed Operations Director job openings:
Infographic showing various Regional Fixed Operations Director job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $114,524 per year, or $55.1 per hour.

Regional Director - Coffee

Excel Fitness

Raleigh, NC โ€ข On-site

Full-time

Posted 18 days ago


Job description

Position: Regional Director of Operations
Reports to: Brand President
Department: Operations
Purpose: The Regional Director of Operations is a senior field leader responsible for the overall performance, profitability, and cultural health of all locations within an assigned region. Overseeing a team of multi-unit and store leaders, this role ensures every location operates to brand standards, delivers an exceptional and consistent guest experience, and meets its financial, operational, and people goals. The Regional Director translates company strategy into disciplined execution at the store level-building a strong leadership pipeline, driving same-store sales and margin growth, protecting the company's culture and values, and supporting new-location openings as the company scales.
Duties and Responsibilities:
  • Assume full responsibility for the profitable operation of all locations within the assigned
    region while preserving the company's culture, mission, and core values.
  • Develop and execute regional strategies that achieve each location's financial, operational, and customer-service goals, and translate company objectives into clear priorities for field leaders.
  • Lead, coach, and hold accountable the multi-unit and store managers within the region, providing regular, actionable feedback against clearly defined expectations.
  • Maintain a visible, regular presence across locations to reinforce processes, assess performance, support teams, and stay connected to day-to-day operations.
  • Own the region's profit and loss performance, achieving cost of goods sold (COGS), labor, and revenue targets through effective oversight of operations, inventory, and scheduling.
  • Monitor regional performance metrics, identify trends, and implement corrective action plans to protect profitability and drive continuous improvement.
  • Ensure locations consistently meet service and speed standards, including target drive-thru wait times, cleanliness, and quality, so every guest receives an exceptional
    experience.
  • Identify, mentor, and develop high-potential managers and shift leaders to build a strong leadership pipeline and support internal promotion and succession.
  • Partner with the training and operations excellence teams to implement company-wide initiatives, standards, and operational excellence opportunities across the region.
  • Support the successful opening and ramp-up of new locations within the region, ensuring proper staffing, training, and adherence to brand standards from day one.
  • Ensure all locations comply with company policies and applicable local, state, and federal regulations, including health, safety, and labor standards.
  • Be approachable and responsive to field leaders and store teams, providing timely support, guidance, and problem-solving for staffing, guest, and operational challenges.
  • Attend and lead required leadership, regional, and store-level meetings to align teams with company goals, strategies, and operational priorities.

Qualifications:
  • HS diploma or equivalent required. Bachelor's degree in Business, Operations, Hospitality,
    or related field preferred.
  • At least 6 years of progressive operations leadership experience and at least 2 years of multi-unit management, preferably in restaurant, foodservice, retail, or hospitality.
  • Proven track record of leading multiple locations to meet or exceed sales, profitability, and customer-service goals.
  • Strong financial acumen, including P&L ownership and experience managing COGS, labor, and operating budgets across multiple units.
  • Demonstrated ability to build, coach, and develop high-performing leaders and teams, with a strong record of internal promotion and talent development.
  • Excellent leadership, communication, and interpersonal skills, with the ability to hold others accountable while building trust and a positive culture.
  • Comfortable using POS, scheduling, inventory, and reporting systems to monitor performance and make data-driven decisions.
  • Willingness and ability to travel regularly throughout the assigned region, with a flexible schedule that may include early mornings, evenings, and weekends.
  • Must be able to maintain a high level of confidentiality and discretion

Supervisory Responsibility: This position will directly oversee the multi-unit and store managers within the assigned region and is responsible for their performance, development, and accountability.
Budgetary Responsibility: This position prepares and manages the regional operating budget and is accountable for the profit and loss performance, expenditures, and variances of all locations within the region. All purchases must be approved by the Brand President.
Work Environment: This job operates in a combination of store, field, and office environment.
This role requires regular travel to locations across the region and routinely uses standard office and store equipment, including computers, phones, and point-of-sale systems.
Physical Demands: The physical demands described here are representative of those that a Team Player must meet to successfully perform the essential functions of this job.
  • Regularly required to talk and hear.
  • Frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
  • Occasionally required to climb, balance, stoop, kneel, crouch or crawl.
  • Must frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work: This is a full-time, exempt position. Under the Regulations, Part 541, an exempt Team Player is one who is not entitled to the minimum wage or overtime pay protections of the Fair Labor Standards Act (FLSA). Standard work days and hours are Monday through Friday, between 8:00 a.m. and 5:00 p.m.
Given the nature of field operations, this position regularly works outside of normal business hours, including early mornings, evenings, and weekends.
Travel: Up to 75% travel is expected for this position. Must be willing to travel based on company need to all locations within the assigned region. Overnight trips may be necessary.
EEO Statement: Excel is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the Team Player for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.