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Regional Fixed Operations Director Jobs in Raleigh, NC

Operations Director

Durham, NC · On-site

$180K - $200K/yr

Provide managerial authority over Regional Operations Director(s) * Participate in the development and implementation of company goals and strategic vision * Travel is required for this position ...

... regional execution with global business objectives. The Operations Director will build high ... performing teams, strengthen processes, and drive operational excellence across the organization.

... regional execution with global business objectives. The Operations Director will build high ... performing teams, strengthen processes, and drive operational excellence across the organization.

The Regional Director of Operations will be responsible for FastMed Centers in the Eastern Region of North Carolina and must be able to travel to and from all centers (Locations/NC cities include:

The Regional Director of Operations will be responsible for FastMed Centers in the Eastern Region of North Carolina and must be able to travel to and from all centers (Locations/NC cities include:

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Regional Fixed Operations Director information

See Raleigh, NC salary details

$42.3K

$114.5K

$164.8K

How much do regional fixed operations director jobs pay per year?

As of Sep 7, 2026, the average yearly pay for regional fixed operations director in Raleigh, NC is $114,524.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,800.00 and $137,100.00 per year, depending on experience, location, and employer.

What is a regional fixed operations director?

A Regional Fixed Operations Director oversees the service, parts, and body shop operations for multiple automotive dealerships within a specific region. They are responsible for optimizing performance, ensuring high customer satisfaction, and achieving profitability targets across all fixed operations departments. This role involves developing and implementing processes, training staff, and monitoring compliance with company policies and industry regulations. The director collaborates with dealership managers to identify areas for improvement and implements strategies to drive operational excellence.

What are the key skills and qualifications needed to thrive as a regional fixed operations director?

To thrive as a Regional Fixed Operations Director, you need in-depth knowledge of automotive service operations, inventory management, and financial acumen, typically supported by a bachelor's degree and significant industry experience. Familiarity with dealership management systems (DMS), service scheduling platforms, and key performance indicator (KPI) tracking tools is crucial. Leadership, problem-solving, and strong interpersonal skills help in managing teams across multiple locations and driving operational improvements. These competencies are vital for achieving consistent service performance, customer satisfaction, and profitability across the region.

What are some common challenges faced by a regional fixed operations director, and how can they be addressed?

A Regional Fixed Operations Director often encounters challenges such as maintaining consistent performance across multiple locations, ensuring uniform adoption of best practices, and managing team motivation remotely. To address these, successful directors implement standardized processes, provide regular training, and foster open communication among service managers. Building strong relationships with each location and leveraging performance metrics helps to quickly identify and resolve issues, driving overall operational excellence.

What is the difference between Regional Fixed Operations Director vs Service Manager?

AspectRegional Fixed Operations DirectorService Manager
CredentialsExperience in dealership operations, industry certifications often preferredRelevant technical certifications, automotive service experience
Work EnvironmentOversees multiple dealerships or regions, strategic focusManages daily service department operations at a single dealership
Employer & Industry UsageUsed by automotive dealership groups, franchise networksCommonly employed within individual dealerships or service centers
Search & Comparison IntentLooking for regional leadership roles in fixed operationsSeeking operational management within a specific service department

The Regional Fixed Operations Director typically oversees multiple dealerships' service, parts, and body shop operations across a region, focusing on strategic growth and performance. In contrast, a Service Manager handles daily operations within a single dealership's service department, emphasizing customer service and technical staff management. Both roles require automotive industry experience, but the scope and responsibilities differ significantly.

What does a Regional Fixed Operations Director do?

A Regional Fixed Operations Director oversees the service, parts, and collision repair departments across multiple dealership locations. They are responsible for ensuring operational efficiency, meeting financial targets, and maintaining customer satisfaction through staff management, process improvements, and compliance with industry standards. Strong leadership, industry knowledge, and analytical skills are essential for success in this role.

What are popular job titles related to Regional Fixed Operations Director jobs in Raleigh, NC?

For Regional Fixed Operations Director jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Regional Fixed Operations Director jobs in Raleigh, NC look for?

The top searched job categories for Regional Fixed Operations Director jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Regional Fixed Operations Director jobs?

Cities near Raleigh, NC with the most Regional Fixed Operations Director job openings:

Infographic showing various Regional Fixed Operations Director job openings in Raleigh, NC as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $114,524 per year, or $55.1 per hour.

$180K - $200K/yr

Full-time

Posted 20 days ago


Key responsibilities

  • Manage costs and revenue to meet financial goals, including expanding business within strategic accounts, negotiating increases, and reducing operating costs.

  • Direct operations to fulfill contractual responsibilities and ensure customer satisfaction by exceeding service expectations.

  • Maintain a safe work environment and ensure compliance with relevant regulations such as FLSA, OSHA, and ADA.


SBM Management Services rating

5.6

Company rating: 5.6 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

204th of 260 rated facilities management


Job description

Title:Operations DirectorJob Description:

NOW HIRING: Operations Director

Compensation: $180,000-$200,000 per year


Job Overview

The Operations Director will be responsible for directing and implementing company policy to ensure compliance with contract responsibilities.


Roles & Responsibilities

  • Manage costs and revenue to meet company top and bottom-line financial goals including:
  • Expanding business within Strategic Accounts / Clients, negotiating increases with Customers, reduction of operating costs, and or changes in schedules or processes
  • Directing operations necessary, both directly and through subordinate managers, to carry out contractual responsibilities and profitability that meet both the Customer's contractual expectations but to exceed their service expectations resulting in the creation of complete Customer satisfaction.
  • Maintain a safe work environment for self and employees by implementing comprehensive safety, recognition, and training programs
  • Ensure compliance with local, state, and federal regulations, such as FLSA, OSHA, ADA, etc.
  • Budget compliance for identified Accounts
  • Manage and retain a qualified (individually or through subordinate) staff that is reasonably satisfied with position and compensation, understands, and is trained for their position and has a clear line of sight to the goals and expectations of the company and recognized the impact their contributions to the Company
  • Provide managerial authority over Regional Operations Director(s)
  • Participate in the development and implementation of company goals and strategic vision
  • Travel is required for this position

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.


Education and/ or Experience

Bachelor's degree in business, communications, or a related field from a four-year college or university with 5-10 years of experience; or equivalent combination of education and experience.


Certificates, Licenses, Registrations

May be required to have a valid driver's license.


Supervisory Responsibilities

Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements.


Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to walk and use hands to finger, handle, or feel. The employee is occasionally required to stand. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.

Benefits:

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:

www.sbmmanagement.com/careers Careers - SBM

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.


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