Customer Service Representatives on our billing team are vital to our mission, providing the ... Beyond our connectivity solutions, we also provide local news, programming and regional sports via ...
Customer Service Representatives on our billing team are vital to our mission, providing the ... Beyond our connectivity solutions, we also provide local news, programming and regional sports via ...
Customer Service Representative | Billing Support
Rochester, NY · On-site
$15.75 - $21.50/hr
Customer Service Representative Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional ...
Customer Service Representative | Billing Support
Rochester, NY · On-site
$15.75 - $21.50/hr
Customer Service Representative Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional ...
Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of ...
Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of ...
CSR
Rochester, NY · On-site
$16 - $17.50/hr
Customer Service Representative FLSA Status: EEOC Classification: Employment Type: Full Time Hourly Non-Exempt Administrative Support Worker Reports to: Lead CSR and/or Location: Practice Manager ...
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CSR
Rochester, NY · On-site
$16 - $17.50/hr
Customer Service Representative FLSA Status: EEOC Classification: Employment Type: Full Time Hourly Non-Exempt Administrative Support Worker Reports to: Lead CSR and/or Location: Practice Manager ...
CSR
Rochester, NY · On-site
$16 - $17.50/hr
Customer Service Representative The Customer Service Representative (CSR) is an ambassador of the hospital serving as the first point of contact for our clients and their pets. The CSR answers ...
CSR
Rochester, NY · On-site
$16 - $17.50/hr
Customer Service Representative The Customer Service Representative (CSR) is an ambassador of the hospital serving as the first point of contact for our clients and their pets. The CSR answers ...
Customer Service Representative
Victor, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Victor, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$15.75 - $21.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$15.75 - $21.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Irondequoit, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Irondequoit, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Webster, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Webster, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Rochester, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Rochester, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Webster, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Webster, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Rochester, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Rochester, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Victor, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Victor, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Rochester, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Rochester, NY · On-site
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$16 - $17/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$11.41 - $12/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$11.41 - $12/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Regional Customer Service Representative information
See Rochester, NY salary details
$9.72 - $11.26
2% of jobs
$11.26 - $12.79
4% of jobs
$12.79 - $14.32
11% of jobs
$15.16 is the 25th percentile. Wages below this are outliers.
$14.32 - $15.85
15% of jobs
The median wage is $17.26 / hr.
$15.85 - $17.38
20% of jobs
$17.38 - $18.91
15% of jobs
$19.96 is the 75th percentile. Wages above this are outliers.
$18.91 - $20.44
13% of jobs
$20.44 - $21.97
7% of jobs
$21.97 - $23.50
6% of jobs
$23.50 - $25.03
4% of jobs
$25.03 - $26.56
3% of jobs
$9
$18
$26
How much do regional customer service representative jobs pay per hour?
As of Aug 21, 2026, the average hourly pay for regional customer service representative in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.
What is a regional customer service representative?
Regional Customer Service Representatives are professionals who handle customer inquiries, complaints, and support within a specific geographic area or region. They act as a liaison between customers and the company, ensuring that customer needs are met while maintaining company standards. These representatives often manage multiple client accounts, resolve issues efficiently, and may travel within their region to meet clients or attend training. Their goal is to enhance customer satisfaction and build strong client relationships.
What are the key skills and qualifications needed to thrive as a regional customer service representative, and why are they important?
To thrive as a Regional Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a background in customer service, often supported by a relevant degree or equivalent experience. Familiarity with CRM software, call center systems, and ticketing platforms is typically required. Strong interpersonal skills, cultural awareness, and adaptability help you build rapport with diverse customers and resolve complex issues. These competencies are crucial for delivering high-quality service across multiple regions and maintaining customer satisfaction.
How does a regional customer service representative typically collaborate with other departments to resolve customer issues?
Regional Customer Service Representatives often work closely with departments such as sales, logistics, and technical support to address complex customer inquiries or complaints. They may coordinate with the logistics team to track orders, consult with sales for product clarifications, and escalate technical issues to specialized support. Strong communication skills are essential, as representatives act as the liaison between the customer and internal teams, ensuring timely and effective solutions. Regular cross-department meetings and shared CRM systems help streamline these collaborations.
What are the most commonly searched types of Customer Service Representative jobs in Rochester, NY?
The most popular types of Customer Service Representative jobs in Rochester, NY are:
$20 - $27.80/hr
Full-time
Re-posted 17 days ago
Job description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
COP139 2026-78161 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.Qualifications:
Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.
At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today’s evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers.
WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST
- Talking to many different types of people from across the country
- Answering inbound phone calls from customers related to billing inquiries
- Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards
- Establishing and growing professional, positive relationships with Spectrum customers
- Collaborating with management on customer issue escalations
- Representing a Fortune 100 company with professionalism and courtesy
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We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
- Education: High school diploma or equivalent
- Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
- Language: Ability to read, write, speak and understand English
Preferred Qualifications
- Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center
- Technical Skills: MS Office, computer skills, typing
- Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service
- Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient
COP139 2026-78161 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.Qualifications:
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
- Education: High school diploma or equivalent
- Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
- Language: Ability to read, write, speak and understand English
Preferred Qualifications
- Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center
- Technical Skills: MS Office, computer skills, typing
- Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service
- Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient