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Regal Entertainment Jobs (NOW HIRING)

Regal Entertainment Group

Team Member

Burlington, NJ

$15.92/hr

At Regal Cinemas, part of Regal Cineworld, each day is a celebration of everything film and entertainment. From the first popcorn crunch to the closing credits, we're all about creating moments that ...

Regal

Floor Staff

Chicago, IL · On-site

$17.05/hr

Weekday opening and/or closing availability is preferred. flexible scheduling, competitive pay and being part of the entertainment industry. Regal also promotes from within and features a clear ...

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Regal Entertainment information

What are Regal Entertainment employees responsible for?

Regal Entertainment employees work in various roles within Regal movie theaters, such as ticket sales, concessions, ushering, and customer service. Their main responsibilities include assisting guests, ensuring a clean and safe environment, operating ticketing and concession stands, and sometimes helping with projection and technical equipment. They play a key role in providing a positive movie-going experience for customers by maintaining hospitality standards and addressing customer needs promptly.

What are the key skills and qualifications needed to thrive as a Regal Entertainment team member, and why are they important?

To thrive as a Regal Entertainment Team Member, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and concession equipment is typically required. Excellent communication, teamwork, and a friendly, adaptable attitude help you deliver a positive guest experience. These skills are crucial for maintaining high service standards, ensuring smooth operations, and creating a welcoming theater environment.

What are some common challenges faced by employees working at Regal Entertainment theaters, and how can they be addressed?

Employees at Regal Entertainment theaters often deal with high volumes of guests during peak hours, which can be challenging when balancing customer service with operational duties like concessions and ticketing. Additionally, managing customer expectations and handling occasional difficult situations require strong communication and problem-solving skills. Teamwork is essential, as staff members must coordinate to ensure smooth showtimes and a clean, welcoming environment. Ongoing training and support from supervisors help staff handle these challenges and foster a positive work atmosphere.
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Regal Entertainment jobs near you
Infographic showing various Regal Entertainment job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Regal Hollywood 11 - Starting $16HR - Cast Member - Weekend and Evening Availability Req

Regal

Sarasota, FL • On-site

$16/hr

Part-time

Re-posted 27 days ago

Job description

Summary:Floor Staff team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service. Floor Staff may be scheduled to work in the Box Office, Concession Stand, or as an Usher. Floor Staff employees must act as a representative of Regal in a way that is consistent with our mission statement and policies.
Essential Duties and Responsibilitiesfor each position include, but are not limited to, the following:
  • Regular and consistent attendance
  • Handling of emergency situations when called upon to do so
  • General cleaning duties; and
  • Compliance with our company dress code.

Box Office
  • Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers' checks,gift cardsandredeemed discount tickets, passes and coupons
  • Up selling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX).
  • Promoting the Regal Crown Club program
  • Ensuring tickets are sold in accordance with the MPAA rating system and company policy
  • Responding to phone calls and questions from guests in a manner that is consistent with our guest service philosophy

Concession
  • Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers' checks,gift cards and redeemed coupons as well asconcession stock inventory.
  • Promoting the Regal Crown Club program
  • Operating, preparing and cleaning of all concession related equipment
  • Up selling/Suggestive selling
  • Complying with all local, state and federal food safety laws.
  • Ensure required alcohol certification and training are current where applicable.

Usher
  • Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums.
  • Inspecting backpacks and packages when applicable.
  • Managing crowd control and assisting guests in finding seats in auditoriums when necessary
  • Enforcement of MPAA rating system
  • Conducting in theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
  • Reporting to the management any problems, discrepancies or unusual situations thatarise at the theatre.
  • Perform in-auditorium concession auxiliary sales as directed by management
  • Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium
  • Monitoring the cleanliness and operation of theatre vending equipment

Assisting with all opening and closing duties as assigned by management
Requirements
Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.
If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, it is your responsibility to complete any legally required state or local training and obtain the required certificate. In addition, you must complete the Regal Entertainment Responsible Beverage Server training on Regal Online University.
Language Ability:Possess good public speaking, listen effectively and respond clearly and directly.
Math Ability:Perform calculations with speed and accuracy and identify and correct errors.
Reasoning Ability:Identify problems, gather relevant data and note possible causes of problems. Evaluate relevant information, recognize alternatives and reach conclusions based on evidence.Take action beyond what is necessarily called for. Perform under pressure and/or opposition.
Personal Skills:Possess excellent communication skills with customers, co-workers and management.Establish goals, budget time, and set priorities to achieve desired objectives.
Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee may occasionally be required to lift up to 60 pounds. The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
*This is a smoke free facility*
**When applying for this position, please use a desktop or laptop computer. Do not use a smartphone, tablet, etc. as your application may not be stored in our system and/or available for review**
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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