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Refund Processor Jobs in New York (NOW HIRING)

TAXMONEY REFUND

Tax Preparer

Brooklyn, NY

$20 - $25/hr

Utilize professional tax preparation software (e.g., [mention specific software like UltraTax, Lacerte, TaxSlayer, etc.]) for accurate processing and e-filing. Qualifications and Skills * Experience ...

TAXMONEY REFUND

Tax Preparer

Brooklyn, NY · On-site

$20 - $25/hr

Utilize professional tax preparation software (e.g., [mention specific software like UltraTax, Lacerte, TaxSlayer, etc.]) for accurate processing and e-filing. Qualifications and Skills * Experience ...

CareOne

Business Office Manager

Westwood, NJ · On-site

Refund Processing * Management, Control and Reconciliation of the Residents Needs Account * Financial Cycle Oversight: Accounts Payable, Purchasing, and Payroll * Staff Training and Professional ...

CareOne

Business Office Manager

Westwood, NJ

Refund Processing * Management, Control and Reconciliation of the Residents Needs Account * Financial Cycle Oversight: Accounts Payable, Purchasing, and Payroll * Staff Training and Professional ...

CareOne

Business Office Manager

Westwood, NJ

Refund Processing * Management, Control and Reconciliation of the Residents Needs Account * Financial Cycle Oversight: Accounts Payable, Purchasing, and Payroll * Staff Training and Professional ...

KnitWell Group

Client Specialist Key

Morristown, NJ · On-site

$16.92 - $21.15/hr

If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company ...

ARLP GS LLC

Accounts Receivable Administrator

Rye, NY · On-site

$65K - $75K/yr

Prepare and organize documentation for security deposit refunds. * Process and distribute monthly rent increase letters to tenants. * Handle bounced check processing, including tenant communication ...

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Showing results 21-40

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Refund Processor information

What does a refund processor do?

A Refund Processor is responsible for handling requests for refunds from customers, ensuring that each claim is reviewed, validated, and processed in accordance with company policies. They verify transaction details, communicate with customers to resolve issues, and work with internal departments like accounting or customer service. Accuracy, attention to detail, and strong communication skills are essential in this role, as it helps maintain customer satisfaction and company reputation.

What are the key skills and qualifications needed to thrive as a refund processor, and why are they important?

To excel as a Refund Processor, you typically need strong attention to detail, basic accounting knowledge, and experience with customer service, often supported by a high school diploma or equivalent. Familiarity with financial software, CRM systems, and spreadsheets like Microsoft Excel is commonly required. Excellent communication, problem-solving abilities, and time management are crucial soft skills for handling sensitive transactions and customer inquiries efficiently. These competencies ensure accurate, timely refund processing and contribute to customer satisfaction and trust.

What are some common challenges a refund processor may encounter, and how can these be effectively managed?

Refund Processors often face challenges such as handling high volumes of refund requests, navigating complex company policies, and addressing discrepancies between customer claims and transaction records. Effectively managing these challenges requires strong attention to detail, consistent communication with both customers and internal teams, and proficiency with relevant financial software. Staying organized and up-to-date on policy changes can also help streamline the refund process and ensure timely, accurate resolutions.

What is the difference between Refund Processor vs Customer Service Representative?

AspectRefund ProcessorCustomer Service Representative
CredentialsBasic high school diploma; some roles may require familiarity with financial softwareHigh school diploma or equivalent; strong communication skills
Work EnvironmentOffice or call center; focused on financial transactionsOffice, call center, or remote; handling diverse customer inquiries
Industry UsageFinance, retail, e-commerceRetail, telecommunications, service industries
Primary TasksProcessing refunds, verifying transactions, updating recordsAssisting customers, answering questions, resolving issues

While both roles involve customer interaction, Refund Processors focus specifically on financial transactions and refunds, whereas Customer Service Representatives handle a broader range of customer inquiries across various topics. Refund Processors typically require familiarity with financial systems, while Customer Service Representatives emphasize communication skills.

What are popular job titles related to Refund Processor jobs in New York?

For Refund Processor jobs in New York, the most frequently searched job titles are:

What job categories do people searching Refund Processor jobs in New York look for?

The top searched job categories for Refund Processor jobs in New York are:

What cities in New York are hiring for Refund Processor jobs?

Cities in New York with the most Refund Processor job openings:

Refund Processor jobs near you
Infographic showing various Refund Processor job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Reconciliation Representative

Hackensack Meridian Health

Hackensack, NJ • On-site

$24.34/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Hackensack Meridian Health rating

7.8

Company rating: 7.8 out of 10

Based on 362 frontline employees who took The Breakroom Quiz

127th of 891 rated healthcare providers

Job description

Overview
Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The Reconciliation Representative performs adjudication of the accounts that have payment and/or denial postings across the Hackensack Meridian Health (HMH) network. This process verifies that the payment received for the account is equal to the expected reimbursement and to identify issues for management regarding significant variances on Accounts Receivable after payment is posted. Timely adjudication of accounts prevents Accounts Receivable from aging and, therefore, achieves the targeted goal on a monthly basis.
Responsibilities
A day in the life of a Reconciliation Representative at Hackensack Meridian Health includes:
  • Reviews organizational billing practices to ensure invoice/claims accuracy and proper revenue recognition.
  • Acts as a liaison with other departments to adjust or reconcile financial data.
  • Researches customer complaints and makes necessary adjustments and/or recommendations to resolve issues.
  • Analyzes and records variances in Epic at time of account adjudication. Accurately and thoroughly documents activity performed.
  • Performs account analysis to ascertain the balance on an open account to determine if balance is due from payer or patient. Maintains inventory, adjudicates timely and resolves high priority issues to prevent accounts from aging unnecessarily.
  • Processes all denials and correspondence in a timely manner; analyzes, categorizes and routes all denials to initiate an appeal process which ensures maximizes revenue and cash flow.
  • Evaluates credit balance for patient and health plan refunds and assesses patient accounts to calculate accuracy of refund. Ensures timely processing of patient refund to avoid patient complaints.
  • Researches and verifies validity of daily credit card chargeback.
  • Reconciles Managed Care, Medicare and other Governmental payments and/or denials to the explanation of benefits. Performs comparison of EOB to the negotiated rates for accuracy of reimbursement. Posts appropriate allowance due to system calculation discrepancies.
  • Communicates issues and causes of manual allowance to management relating to contract management, payer or high volume issues to prevent future occurrence.
  • Provides statistical data on payment discrepancies, which enables management to accurately monitor Accounts Receivable activity on an on-going basis. Data provided will be forwarded to Information Technology for contract management correction and/or updates may also result in payer escalation.
  • Escalates accounts that need coding or billing review.
  • Responds to patient or payer phone inquiries regarding refund process and payment related inquiries.
  • Receives and researches Customer Service, front-end and other departments inquiries as needed to resolve specific account issues.
  • Performs analytical support to Patient Accounting and Finance staff as it relates to monthly cash receipt and posting.
  • Contacts payers, patients, other departments and/or agencies to secure the appropriate information to properly adjudicate the account.
  • Other duties and/or projects as assigned.
  • Adheres to HMH Organizational competencies and standards of behavior.

Qualifications
Education, Knowledge, Skills and Abilities Required:
  • Associate's degree with a concentration in Accounting, Finance, Billing, Coding, another related field, or equivalent relevant experience.
  • Minimum of 2+ years experience in patient accounting/revenue cycle operations or relevant experience/training.
  • Demonstrated knowledge of Managed Care Contracts, Medicare, and Medicaid.
  • Possesses beginning to working knowledge of subject matter.
  • Proficiency in Google Suite/Microsoft Office applications, SMS, EPIC and/or other hospital billing systems.
  • Good analytical skills.
  • Excellent written and verbal communication skills
  • Excellent interpersonal skills.
  • A certain degree of creativity and latitude is required.

Education, Knowledge, Skills and Abilities Preferred:
  • Experience in Healthcare.
  • Good basic accounting skills.
  • Fast and accurate data entry skills.

Licenses and Certifications Required:
  • Must successfully pass completion of EPIC assessment within 30 days after Network access granted

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
Starting Minimum Rate
Minimum rate of $24.34 Hourly
Job Posting Disclosure
HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.
The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:
Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
Experience: Years of relevant work experience.
Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
Skills: Demonstrated proficiency in relevant skills and competencies.
Geographic Location: Cost of living and market rates for the specific location.
Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.
Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.
In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

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