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Refund Analyst Jobs in Texas (NOW HIRING)

Analyst

Richardson, TX · On-site +1

$19.62 - $33.46/hr

Overview The Analyst I supports the Utility Rate and Property Operations teams by processing ... Process resident refund requests accurately and timely. * Assist with training offshore team ...

Premium Accounting Analyst

Plano, TX · On-site

$21.44 - $29.16/hr

Research and resolve void check requests related to premium refunds. Suspense & Payment Management * Manage List Bill and Government Allotment premium suspense accounts. * Analyze suspense activity ...

Premium Accounting Analyst

Plano, TX · On-site

$57K - $75K/yr

Research and resolve void check requests related to premium refunds. Suspense & Payment Management * Manage List Bill and Government Allotment premium suspense accounts. * Analyze suspense activity ...

Research and resolve void check requests related to premium refunds. Suspense & Payment Management * Manage List Bill and Government Allotment premium suspense accounts. * Analyze suspense activity ...

New

... refund checks are received * Submits complete and accurate journal entries within required ... Strong analytical and critical thinking abilities * Effective decision-making, customer service and ...

... and refunds. DUTY 3: Conducts analyses, reviews, and special studies of budget and/or related information. DUTY 4: Performs budget formulation work involving preparation of detailed analyses of ...

New

Tax Analyst

Austin, TX · On-site

$106K/yr

Working refund fraud and identity theft. * Utilizing IDRS and program database report functions to ... Analyzing inventory data to present in interactive reports using Microsoft Excel. Performing data ...

Premium Accounting Analyst

Plano, TX · On-site

$21.44 - $29.16/hr

Research and resolve void check requests related to premium refunds. Suspense & Payment Management * Manage List Bill and Government Allotment premium suspense accounts. * Analyze suspense activity ...

... refunds and write-off approvals. Performs data analysis on an independent basis and consults with management as necessary. * Performs required testing and quality assurance to ensure solutions ...

... refunds and write-off approvals. Performs data analysis on an independent basis and consults with management as necessary. * Performs required testing and quality assurance to ensure solutions ...

Showing results 21-40

Refund Analyst information

See Texas salary details

$28.9K

$68.3K

$121.1K

How much do refund analyst jobs pay per year?

As of Sep 4, 2026, the average yearly pay for refund analyst in Texas is $68,254.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,900.00 and $81,100.00 per year, depending on experience, location, and employer.

How does a refund analyst typically collaborate with other departments to resolve complex refund issues?

Refund Analysts often work closely with customer service, accounting, and sales teams to investigate and process complex refund requests. They coordinate with these departments to gather necessary documentation, verify transaction details, and ensure that all internal policies are followed. Clear communication and teamwork are essential for resolving discrepancies efficiently and maintaining customer satisfaction. This collaborative approach not only helps in accurate and timely refunds but also provides valuable insights for process improvement.

What are the key skills and qualifications needed to thrive as a refund analyst, and why are they important?

To thrive as a Refund Analyst, you need strong analytical abilities, attention to detail, and a background in finance, accounting, or business administration. Familiarity with ERP systems, spreadsheets, and financial software such as SAP or Oracle is typically required. Excellent problem-solving skills, effective communication, and customer service orientation are valuable soft skills in this role. These skills ensure accurate processing of refunds, reduce errors, and maintain strong client relationships, which are crucial for organizational reputation and financial integrity.

What is the difference between Refund Analyst vs Accounts Payable Specialist?

AspectRefund AnalystAccounts Payable Specialist
Primary RoleProcesses and manages customer refunds, investigates refund discrepanciesManages vendor invoices, processes payments, and maintains accounts payable records
Required SkillsFinancial analysis, attention to detail, customer serviceData entry, accounting software proficiency, organizational skills
Work EnvironmentFinance or customer service departments, often in retail or financial servicesAccounting or finance departments across various industries
CertificationsBasic accounting knowledge, sometimes relevant finance certificationsGenerally requires accounting or finance certifications

While both roles involve financial processes, a Refund Analyst focuses on processing refunds and resolving related issues, often in customer-facing environments. An Accounts Payable Specialist handles vendor payments and invoice management. Understanding these differences helps in choosing the right career path or job search focus.

How to become a refund analyst?

To become a refund analyst, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in finance, accounting, or a related field. Relevant skills include attention to detail, strong analytical abilities, and proficiency with spreadsheet and accounting software. Gaining experience in customer service or finance can also be beneficial for entry-level positions.

What does a refund analyst do?

A refund analyst reviews and processes refund requests, ensuring they comply with company policies and financial regulations. They analyze transaction data, identify discrepancies, and communicate with customers or internal teams to resolve issues efficiently. Strong attention to detail and proficiency with financial software are essential skills for this role.

What are popular job titles related to Refund Analyst jobs in Texas?

For Refund Analyst jobs in Texas, the most frequently searched job titles are:

Infographic showing various Refund Analyst job openings in Texas as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, and 5% Contract. Highlights an 84% Physical, 6% Hybrid, and 10% Remote job distribution, with an average salary of $68,254 per year, or $32.8 per hour.

Analyst

RealPage, Inc.

Richardson, TX • On-site, Remote

$19.62 - $33.46/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago


RealPage rating

6.0

Company rating: 6.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

227th of 247 rated software companies


Job description

Overview
The Analyst I supports the Utility Rate and Property Operations teams by processing billing-related tickets, maintaining accurate property information, assisting with quality assurance, and partnering with Account Managers, offshore teams, utility providers, and other internal stakeholders. This role requires strong attention to detail, sound judgment, organization, and a commitment to meeting service-level deadlines.
Responsibilities
Essential Duties and Responsibilities
  • Process prebill tickets by the established prebill deadline or when otherwise appropriate.
  • Process profile changes before the prebill deadline.
  • Process prebill responses by the billing deadline.
  • Track open tickets daily and take appropriate action, including follow-up, escalation, completion, or closure.
  • Process resident refund requests accurately and timely.
  • Assist with training offshore team members on ticket types, including Debit/Credit Adjustments, Report Corrections, and Daily Move-Outs.
  • Assist with auditing 100% of tickets completed by the offshore team and provide timely, constructive feedback.
  • Work closely with Account Managers to resolve questions and support property needs.
  • Assist Property Operations team members as needed.
Utility Rate Team Property Maintenance
  • Post figures to the billing engine before the prebill deadline.
  • Verify that all utility bills are present.
  • Identify and research potential billing or property issues.
  • Contact utility providers as needed.
  • Create and send utility routings, FYIs, and profile changes to Account Managers by the applicable service-level agreement deadline.
  • Perform other duties and responsibilities as assigned.

Qualifications
Required Qualifications
  • Strong attention to detail and a sense of urgency.
  • Excellent organizational skills and the ability to manage multiple priorities.
  • Accurate and efficient data-entry skills.
  • Flexibility and adaptability in a deadline-driven environment.
  • Ability to research, analyze, and resolve problems.
  • Effective written and verbal communication skills.
  • Ability to collaborate with internal departments, offshore teams, Account Managers, and external utility providers.
  • Proficiency with Microsoft Outlook, Word, and Excel.
  • Strong basic math skills.

#LI-AS2
#LI-Remote
Equal Employment Opportunity
RealPage is committed to providing equal employment opportunities to all qualified employees and applicants. Employment decisions are made without regard to legally protected characteristics.
SALARY AND BENEFITS
RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:
  • Health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Professional development opportunities.
  • Performance-based bonus based on position.

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.
Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.
Pay Range
USD $19.62 - USD $33.46 /Hr.

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