ZipRecruiter

Log In

1

Refund Agent Jobs (NOW HIRING)

Premier Forty Financial

Processing Agent

Rockwall, TX · On-site

... find refunds for. Once these letters are drafted, processing agents find the correct contact ... A processing agent may be assigned to specifically process any of the following types of accounts:

Premier Forty Financial

Processing Agent

Rockwall, TX · On-site

... find refunds for. Once these letters are drafted, processing agents find the correct contact ... A processing agent may be assigned to specifically process any of the following types of accounts:

pcg

Travel Agent

Lenexa, KS · On-site

$51K - $69K/yr

Provide online and agent assist reservation fulfillment; ticketing, exchanges, refunds and voids * Review, negotiate and make recommendations with event contracts as needed * Monitor and support ...

pcg

Travel Agent

Lenexa, KS · On-site

$51K - $69K/yr

Provide online and agent assist reservation fulfillment; ticketing, exchanges, refunds and voids * Review, negotiate and make recommendations with event contracts as needed * Monitor and support ...

Son

Revenue Agent Supervisor

Lincoln, NE

$26.39/hr

JR2026-00028546 Revenue Agent Supervisor (Open) Applications No Longer Accepted On (If no date is ... Answers complex questions regarding all sales tax refund claims. Researches and recommends ...

Nebraska State Jobs

Revenue Agent Supervisor

Lincoln, NE · On-site

$26.39/hr

JR2026-00028546 Revenue Agent Supervisor (Open) Applications No Longer Accepted On (If no date is ... Answers complex questions regarding all sales tax refund claims. Researches and recommends ...

Commonwealth Hotels

Guest Service Agent

New Orleans, LA · On-site

$14.50 - $18.25/hr

The Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk allows ... Handling payment transactions, including room charges, deposits, and refunds, while ensuring ...

Commonwealth Hotels

Front Desk Agent

Norwalk, IA · On-site

$13.25 - $16.75/hr

Working as a Part-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk ... Handling payment transactions, including room charges, deposits, and refunds, while ensuring ...

Commonwealth Hotels

Front Desk Agent

Norwalk, IA · On-site

$13.25 - $16.75/hr

Working as a Part-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk ... Handling payment transactions, including room charges, deposits, and refunds, while ensuring ...

Commonwealth Hotels

Front Desk Agent

Norwalk, IA · On-site

$13.25 - $16.75/hr

Working as a Part-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk ... Handling payment transactions, including room charges, deposits, and refunds, while ensuring ...

Commonwealth Hotels

Guest Service Agent

New Orleans, LA · On-site

$13.75 - $17.50/hr

The Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk allows ... Handling payment transactions, including room charges, deposits, and refunds, while ensuring ...

Commonwealth Hotels

Guest Service Agent

Clarksville, TN · On-site

$13 - $16.50/hr

About Us: The Hotel Guest Service Agent, Front Desk Clerk or Front Office Agent the TownePlace ... Handling payment transactions, including room charges, deposits, and refunds, while ensuring ...

next page

Showing results 1-20

All JobsFinance And Insurance JobsAccounting JobsAccounts Receivable Specialist JobsRefund Agent Jobs

Refund Agent information

See salary details

$28K

$56.9K

$100K

How much do refund agent jobs pay per year?

As of Sep 15, 2026, the average yearly pay for refund agent in the United States is $56,850.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $63,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Refund Agent jobs?

Cities with the most Refund Agent job openings:

What states have the most Refund Agent jobs?

States with the most job openings for Refund Agent jobs include:

What are popular job titles related to Refund Agent jobs?

For Refund Agent jobs, the most frequently searched job titles are:

Infographic showing various Refund Agent job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $56,850 per year, or $27.3 per hour.

Calling Agent- Premier Forty Financial

Rockwall, TX • On-site

Premier Forty Financial
See more jobs at Premier Forty Financialexternal

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

P40 Calling Agent Job Description

Job Title

Calling Agent

Reports To

Team Lead

Weekly Hours

Mon – Fri; 8am – 5pm (nights/weekends as needed)

Department

Calling

Prepared By

Blake Harvey

Date

9/3/2026

Position Overview

            Calling Agents take on the task of confirming/verifying which accounts still have active refunds and which accounts are dead/expired. By calling dealerships and administrators, they either confirm a refund is still active to be passed along the pipeline, or they find that the account has expired and they note the dead account in Salesforce.

Principle Responsibilities
  • Calling Agents are responsible for calling dealerships and administrators to check on the status of refunds for the contracts of each account
  • Agents confirm that a refund is either active (still collectible), or if the contract is expired (not collectible)
  • When agents confirm that a contract is still active, they create an ancillary refund in Salesforce for the contract. The agent then enters the refund amount, status, and other information that is used by other employees to collect the refund.
  • (**ALLY CALLING AGENT**): 1-2 calling agents will be assigned specifically to the Ally Team and will be primarily working on Ally calling accounts.
Principle Objectives and Expectations
  • Calling Agents are expected to hit a certain number of calls per day (number is set by Team Lead)
  • Agents are expected to treat representatives with courtesy and respect, as keeping a good relationship between P40 and the administrators is of the utmost importance.
  • Objective is to confirm ancillary refund amounts for active warranties, and determine if accounts are still active (owed refunds) or are dead/expired accounts
Experience/Ideal Candidate Traits
  • Experience working with a high-volume of calls is preferred
  • Must be able to talk on the phone for long periods of the day
  • Respectful and well-mannered while making the calls and talking to representatives
  • Able to keep good notes and obtain all required information for each refund they call on
Education
  • Minimum Requirement: High School Diploma or GED

 

 

 

(**This job description is to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this Company. This job description is not to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.**)

 

Revision History

  • 6/14/2024
  • 8/19/2024 
  • 9/3/2026 (Current Version)