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Refund Customer Service Jobs (NOW HIRING)

Tax Refund Customer Service (Remote)

Jackson, WY ยท Remote

$16.50 - $22.50/hr

A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our client accounts might face with accuracy and ...

Tax Refund Customer Service (Remote)

Jackson, WY ยท On-site +1

$16.50 - $22.50/hr

A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our client accounts might face with accuracy and ...

Responsibilities Processes payor correspondence and refund requests through extensive phone, fax ... 2 years of customer service/ banking/ accounting experience 2. Good verbal and written ...

Processes payor correspondence and refund requests through extensive phone, fax, and written ... REQUIRED: 1. 1 year insurance collections/ AR receivables experience or 2 years of customer service ...

Refund Specialist

Wayne, PA ยท On-site +1

The Refund Specialist responsible for the accurate and timely resolution of the Practice Management ... Service-oriented/customer-centric. * Strong computer literacy skills including proficiency in ...

Responsibilities Processes payor correspondence and refund requests through extensive phone, fax ... 2 years of customer service/ banking/ accounting experience 2. Good verbal and written ...

Responsibilities Processes payor correspondence and refund requests through extensive phone, fax ... 2 years of customer service/ banking/ accounting experience 2. Good verbal and written ...

Refund Specialist Remote opportunity. This role requires a 3 month training period in the King of ... Service-oriented/customer-centric. * Strong computer literacy skills including proficiency in ...

PA ยท On-site

The Refund Specialist responsible for the accurate and timely resolution of the Practice Management ... Service-oriented/customer-centric. * Strong computer literacy skills including proficiency in ...

The Refund Specialist responsible for the accurate and timely resolution of the Practice Management ... Service-oriented/customer-centric. * Strong computer literacy skills including proficiency in ...

Description Refund Specialist - HB/PB Cash Postings & Credits | PeaceHealth Part-Time | 0.50 FTE ... Excellent customer service and communication skills. * Strong problem-solving skills. * Proficiency ...

Refund Specialist

Wayne, PA ยท On-site +1

The Refund Specialist responsible for the accurate and timely resolution of the Practice Management ... Service-oriented/customer-centric. * Strong computer literacy skills including proficiency in ...

Refund Specialist

PA ยท On-site

The Refund Specialist responsible for the accurate and timely resolution of the Practice Management ... Service-oriented/customer-centric. * Strong computer literacy skills including proficiency in ...

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Refund Customer Service information

See salary details

$15

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How much do refund customer service jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for refund customer service in the United States is $24.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $30.29 per hour, depending on experience, location, and employer.

What are popular job titles related to Refund Customer Service jobs?

For Refund Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Refund Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $50,041 per year, or $24.1 per hour.

Tax Refund Customer Service (Remote)

Jackson, WY โ€ข Remote

$16.50 - $22.50/hr

Contractor

Re-posted 15 days ago


Job description

A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our client accounts might face with accuracy and efficiency.

The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs gather that for us. Problem-solving should also come naturally to our customer care specialists. You should be confident in troubleshooting and investigating if do or don't have enough information to resolve customer complaints.

Tax preparation software is one of the most popular income tax services during tax season. The software is designed to guide users through their tax returns step-by-step.

Responsibilities
Inbound phone and video customer service/technical support. Handle technical support questions via phone, with video capability.

Research, analyze and determine an appropriate course of action for tax customers.

Interact with customers via phone focusing on software navigation questions as well as assisting the customer with locating prior years' returns and amendments.

Serve as an ambassador for the Intuit brand; take a caring and empathetic approach to customer interactions and/or escalation to a higher level of expertise.

Document all issues, resolution and follow up actions

Requirements

Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school diploma
Benefits

This is NOT paid training. However, we WILL cover the cost of the Training Certification Course. Once you've passed the software certification course with a passing score, PAID services will begin. You MUST make the time to train and pass. You MUST have a working computer and internet connection at home. If you cannot make time to train, DO NOT APPLY.

Employment Type: CONTRACTOR