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Refund Customer Service Jobs (NOW HIRING)

Hy-Vee, Inc.

Customer Service

Oregon, WI · On-site

$15.75 - $21.25/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Count daily coupons and process refunds for customers and department-approved refunds * Sign on and ...

HyVee

Customer Service

Faribault, MN

$11.50 - $14.40/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Count daily coupons and process refunds for customers and department-approved refunds * Sign on and ...

Hy-Vee, Inc.

Customer Service

Faribault, MN · On-site

$11.50 - $14.40/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Count daily coupons and process refunds for customers and department-approved refunds * Sign on and ...

Hy-Vee, Inc.

Customer Service

West Des Moines, IA · On-site

$15.75 - $21.25/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Count daily coupons and process refunds for customers and department-approved refunds * Sign on and ...

Hy-Vee Food Stores

Customer Service

Kansas City, MO · On-site

$15.50 - $21.25/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Count daily coupons and process refunds for customers and department-approved refunds * Sign on and ...

Hy-Vee Food Stores

Customer Service

Madison, WI · On-site

$16 - $22/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Count daily coupons and process refunds for customers and department-approved refunds * Sign on and ...

Hy-Vee Food Stores

Customer Service

Muscatine, IA · On-site

$15 - $20.50/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Count daily coupons and process refunds for customers and department-approved refunds * Sign on and ...

HyVee

Customer service

Liberty, MO · On-site

$15 - $20.50/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Count daily coupons and process refunds for customers and department-approved refunds * Sign on and ...

Hy-Vee, Inc.

Customer Service

Marshall, MN · On-site

$11.50 - $14.40/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Count daily coupons and process refunds for customers and department-approved refunds * Sign on and ...

HyVee

Customer Service

Madison, WI · On-site

$16 - $22/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Count daily coupons and process refunds for customers and department-approved refunds * Sign on and ...

HyVee

Customer Service

Forest City, IA

$14.75 - $20/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Count daily coupons and process refunds for customers and department-approved refunds * Sign on and ...

Hy-Vee Food Stores

Customer Service

Oregon, WI · On-site

$15.75 - $21.25/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Count daily coupons and process refunds for customers and department-approved refunds * Sign on and ...

Hy-Vee Food Stores

Customer Service

Ottumwa, IA · On-site

$15 - $20.50/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Count daily coupons and process refunds for customers and department-approved refunds * Sign on and ...

Hy-Vee, Inc.

Customer Service

Muscatine, IA · On-site

$15 - $20.50/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Count daily coupons and process refunds for customers and department-approved refunds * Sign on and ...

HyVee

Customer Service

West Des Moines, IA

$15.75 - $21.25/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Count daily coupons and process refunds for customers and department-approved refunds * Sign on and ...

Hy-Vee, Inc.

Customer Service

Raytown, MO · On-site

$15.25 - $21/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Count daily coupons and process refunds for customers and department-approved refunds * Sign on and ...

HyVee

Customer Service

Mason City, IA · On-site

$15.50 - $21.25/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Count daily coupons and process refunds for customers and department-approved refunds * Sign on and ...

Hy-Vee Food Stores

Customer Service

Mason City, IA · On-site

$15.50 - $21.25/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Count daily coupons and process refunds for customers and department-approved refunds * Sign on and ...

HyVee

Customer Service

Sioux Falls, SD · On-site

$16 - $21.75/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Count daily coupons and process refunds for customers and department-approved refunds * Sign on and ...

Hy-Vee Food Stores

Customer Service

Sioux Falls, SD · On-site

$16 - $21.75/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Count daily coupons and process refunds for customers and department-approved refunds * Sign on and ...

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Refund Customer Service information

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How much do refund customer service jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for refund customer service in the United States is $24.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $30.29 per hour, depending on experience, location, and employer.

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For Refund Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Refund Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $50,041 per year, or $24.1 per hour.

Customer Service

Oregon, WI • On-site

Hy-Vee, Inc.
Retail • 10K+ employees
Learn more about Hy-Vee, Inc.external

$15.75 - $21.25/hr

Part-time

Posted 4 days ago

Hy-Vee rating

6.3

Company rating: 6.3 out of 10

Based on 1,682 frontline employees who took The Breakroom Quiz

Job description

Additional Considerations (if any):
Must be 18+
-
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Customer Service
Department: General
FLSA: Hourly
Revision Date: 07/2026
About Hy-Vee
At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.
The Role and Why It's Important
Our Customer Service team members are the friendly face of some of our most important in-store services, helping customers with everything from mailing packages and sending money to cashing checks and purchasing licenses. In this role, you'll handle a wide variety of transactions accurately and efficiently while making every customer feel welcomed and valued.
If you enjoy working with people, stay calm under pressure, and take pride in getting things done right, we'd love to have you on our team.
What You'll Do
No two shifts are exactly the same, but here's what you can expect:
  • Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
  • Weigh postal packages, run mail through meters, and process certified, express, UPS, registered, and insured mail
  • Process Western Union orders and send faxes for customers
  • Sell money orders and cash payroll, personal, ADC, and social security checks
  • Sell hunting and fishing licenses
  • Break down and put money in utility drawers and process paid outs
  • Sign on the postal department, break down, and turn off the postal register
  • Count daily coupons and process refunds for customers and department-approved refunds
  • Sign on and off lottery machines, sell and redeem lottery tickets
  • Assist customers with dry cleaning where applicable and process bottle refunds
  • Assist customers at registers and in other areas of the store as needed
  • Answer the telephone and use the intercom system using appropriate procedures
  • Remove trash in a timely manner and maintain a clean, organized work area
  • Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
  • Report to work when scheduled and on time

Your Skills
To be successful, you'll need to be able to:
  • Solve practical problems and interpret instructions across a variety of situations with limited standardization
  • Perform arithmetic calculations involving fractions, decimals, and percentages accurately
  • File, post, and organize materials; copy data accurately between records; and gather basic information as needed
  • Guide customers and provide clear, helpful direction in a professional manner
  • Communicate clearly and professionally with customers, team members, and store leadership

Reporting Relationships
Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home
Education and Experience
  • High school diploma or equivalent experience required
  • Over six months up to one year of similar or related work experience preferred

Physical Requirements
  • Frequently stand and walk throughout a shift in sales, food service, or delivery areas
  • Where applicable to the role: ability to safely use sharp knives and blades for food preparation
  • Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
  • Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
  • Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment
This is a fast-paced role in a retail store environment where you will be on your feet and handling a variety of customer transactions throughout your shift. You will have continuous exposure to dirt and noise. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.

What Hy-Vee employees say

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Benefits

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Get the full story on Breakroom

Hy-Vee logo

About Hy-Vee

Sourced by ZipRecruiter

Hy-Vee, based in West Des Moines, IA, US, operates within the supermarket industry. Founded in 1930 by Charles Hyde and David Vredenburg, the company began as a small general store in Beaconsfield, Iowa. Over the years, Hy-Vee has evolved into a network of more than 245 supermarkets across 8 states in the Midwest. They offer a wide range of products and services, including grocery, bakery items, delicatessen, floral, and other specialty departments. With a company motto of “A helpful smile in every aisle”, Hy-Vee's mission is to make each customer's life easier, healthier, and happier. They have received several awards for their commitment to healthy living, customer service and community outreach.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1930

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