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Refrigeration Assistant information

What are some common challenges faced by a refrigeration assistant on the job?

Refrigeration Assistants often work in environments that require careful attention to safety and detail, as they assist with installing, maintaining, and repairing refrigeration systems. One common challenge is working in tight or uncomfortable spaces, sometimes in extreme temperatures, which demands physical stamina and adaptability. Additionally, they must quickly learn to handle tools and equipment safely while supporting more experienced technicians, and may face the challenge of troubleshooting under time pressure to minimize downtime for clients. Effective communication and teamwork are also essential, as Refrigeration Assistants collaborate closely with technicians, clients, and sometimes other trades on job sites.

What is the difference between Refrigeration Assistant vs HVAC Technician?

AspectRefrigeration AssistantHVAC Technician
CertificationsBasic refrigeration and safety certificationsHVAC-specific certifications like EPA 608, HVAC licenses
Work EnvironmentCommercial and industrial refrigeration systems, cold storageHeating, ventilation, air conditioning systems in residential and commercial settings
Job ResponsibilitiesAssist with installation, maintenance, and repair of refrigeration unitsInstall, troubleshoot, and repair HVAC systems including heating and cooling

Refrigeration Assistants primarily focus on refrigeration systems, often working in cold storage or commercial environments, with certifications aligned to refrigeration. HVAC Technicians handle a broader range of heating and cooling systems, requiring additional HVAC-specific certifications. While both roles involve installation and maintenance, Refrigeration Assistants specialize in refrigeration units, making them distinct yet related roles within the industry.

What are the key skills and qualifications needed to thrive as a refrigeration assistant, and why are they important?

To thrive as a Refrigeration Assistant, you need a basic understanding of refrigeration systems, mechanical aptitude, and often a high school diploma or vocational training in HVAC or a related field. Familiarity with hand and power tools, refrigerant handling procedures, and safety regulations is important, and some employers may require EPA certification for handling refrigerants. Strong attention to detail, teamwork, and effective communication are valuable soft skills in this role. These skills and qualities are crucial to ensure safe, efficient maintenance and repair of refrigeration systems while supporting senior technicians and meeting customer needs.

What is a refrigeration assistant?

Refrigeration Assistants are support professionals who help install, maintain, and repair refrigeration systems and equipment. They typically work under the supervision of licensed refrigeration technicians or engineers, assisting with tasks such as cleaning components, carrying tools, and handling materials. Their role is crucial in ensuring that refrigeration systems in places like supermarkets, restaurants, and warehouses operate efficiently. Refrigeration Assistants may also help with troubleshooting issues and performing routine maintenance. This entry-level position offers hands-on experience and a pathway to more advanced roles in the HVAC-R (Heating, Ventilation, Air Conditioning, and Refrigeration) industry.
What are the most commonly searched types of Refrigeration jobs in Indiana? The most popular types of Refrigeration jobs in Indiana are:
What cities in Indiana are hiring for Refrigeration Assistant jobs? Cities in Indiana with the most Refrigeration Assistant job openings:
Refrigeration Assistant jobs near you
Infographic showing various Refrigeration Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Maintenance Field Technician Full Time + Benefits - Elkhart, IN

Polly Management LLC

Goshen, IN • On-site

$25 - $35/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 25 days ago

Job description

Commercial Kitchen, Refrigeration & Facilities Technician (Regional)


About the Position

Polly Management LLC is a fast-growing multi-unit franchise operator managing 35 Dairy Queen restaurants across Indiana and Michigan. We are seeking an experienced Commercial Kitchen, Refrigeration & Facilities Technician to oversee equipment reliability, facility safety, and operational uptime within an assigned regional territory.

This is a high-level, independent field role tailored for a skilled mechanical professional. Instead of driving across the entire state, you will own a dedicated geographic pod of restaurants, keeping "windshield time" minimal and predictable. You will report directly to the Facilities Field Supervisor and work alongside store managers to prevent equipment and facility downtime.

Perks include: A dedicated, fully-stocked take-home company vehicle, fuel card, paid portal-to-portal drive time (clock starts when you leave your house), and an annual uniform allowance.

Key Responsibilities
  • Facility & Equipment First Response: Serve as the first call for any building or equipment issue at your assigned locations — from a tripped breaker or leaking pipe to a failed compressor or soft-serve machine down. You're expected to triage and resolve across both domains, not hand off facility issues to someone else.
  • Specialized Equipment Repair: Diagnose, troubleshoot, and repair commercial restaurant equipment, including soft-serve machines, commercial fryers, grills, ice machines, high-capacity coolers, and walk-in freezers.
  • HVAC & Refrigeration: Perform routine preventative maintenance, troubleshooting, and component repairs on commercial HVAC and refrigeration systems (EPA type1 and type 2 certification required).
  • General Facility Maintenance: Handle electrical, plumbing, carpentry, and restaurant fixture repairs to keep locations safe and operational — this is core to the role, not a side task.
  • Regional Asset Management: Manage scheduled preventative maintenance protocols across your assigned locations to increase machine lifecycles and reduce emergency service calls.
  • Team & Vendor Communication: Document parts used and track work orders digitally. Identify large-scale structural issues that require specialized contractors and assist the Field Supervisor in coordinating third-party vendors.
  • Safety & Compliance: Maintain a clean, organized, and safe company vehicle, stock inventory, and tool set while adhering to all corporate, food safety, and OSHA guidelines.


QualificationsRequired
  • High school diploma or GED equivalent.
  • Minimum 3–5 years of hands-on experience in commercial HVAC, commercial refrigeration, commercial kitchen equipment repair, or general facilities maintenance (electrical, plumbing, carpentry).
  • Valid driver's license with a clean driving record capable of meeting company commercial insurance requirements.
  • Proven ability to independently diagnose complex mechanical/electrical issues across both equipment and facility systems, prioritize urgent service tickets, and work efficiently without direct supervision.
  • Excellent communication skills to partner effectively with store General Managers and corporate operations.


Preferred
  • EPA Section 608 Universal Certification (Highly Preferred).
  • Prior experience specifically servicing high-volume Quick-Service Restaurant (QSR) environments.
  • Manufacturer training or certifications for commercial refrigeration, soft-serve machinery, or commercial food-service gear.
  • Background in general building maintenance (basic electrical, plumbing, or carpentry repairs) a plus.


Physical and Schedule Requirements
  • Ability to lift/carry up to 50 lbs, climb ladders, and work safely around active commercial kitchens, electrical panels, and chemical/refrigeration systems.
  • Standard Shift: Monday through Friday, 8:00 AM – 5:00 PM.
  • Availability: Participation in a predictable, rotating on-call weekend/evening schedule for true emergency outages (walk-in freezer failures, total HVAC loss).


Compensation and Benefits
  • Competitive Hourly Rate: $28.00 – $36.00 / hour, heavily dependent on commercial kitchen experience, active certifications, and diagnostic skills.
  • Company Vehicle: Take-home service van, specialty tools provided, and full corporate fuel card.
  • Uniform Allowance: Annual stipend to replace uniform
  • Benefits: Company-sponsored major medical insurance (eligible after 90 days), optional dental, vision, life, and short-term disability insurance.
  • Additional Perks: Daily meal allowance at store locations, uniform allowance, and 120 hours of accrued PTO per year with a limited cash-out option.


Polly Management LLC is an equal opportunity employer.



Regular Schedule: Monday-Friday 8a-5p
Rotating On-Call
Emergency availability: nights/weekends