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Referral Navigator Jobs in Indiana (NOW HIRING)

BHI Intake Navigator

Fort Wayne, IN · On-site

$37K - $42K/yr

... Navigator in processing intakes for behavioral health services. Conducts professional client ... Reviews referrals and determines patient's eligibility for services based on treatment ...

BHI Intake Navigator

Fort Wayne, IN · On-site

$37K - $42K/yr

... Navigator in processing intakes for behavioral health services. Conducts professional client ... Reviews referrals and determines patient's eligibility for services based on treatment ...

BHI Intake Navigator

Fort Wayne, IN · On-site

$37K - $42K/yr

... Navigator in processing intakes for behavioral health services. Conducts professional client ... Reviews referrals and determines patient's eligibility for services based on treatment ...

Showing results 41-60

Referral Navigator information

What is a referral navigator?

Referral Navigators are professionals who help individuals access social services, healthcare, or community resources by connecting them to the appropriate organizations or programs. They assess clients' needs, provide information about available services, and assist with the application or referral process. Referral Navigators often work in healthcare, social work, or nonprofit settings to ensure that people receive the support they need.

What skills and qualifications are needed to thrive as a referral navigator?

To thrive as a Referral Navigator, you need a background in healthcare or social services, strong organizational skills, and familiarity with patient referral processes. Experience with case management software, electronic health records (EHRs), and sometimes certifications in care coordination or patient navigation are often required. Excellent communication, empathy, and problem-solving abilities enable effective support for clients and collaboration with providers. These skills ensure timely, accurate referrals and help clients access the resources they need for improved health outcomes.

What are common challenges referral navigators face when coordinating care between providers and clients?

Referral Navigators often encounter challenges such as coordinating communication across multiple healthcare providers, ensuring timely follow-up for clients, and managing complex caseloads with diverse needs. Navigators must be proficient at tracking referrals, addressing barriers to care (like transportation or insurance issues), and advocating for clients in various systems. Strong organizational skills and a collaborative approach are essential for overcoming these challenges and ensuring clients receive the support they need.

What is the difference between Referral Navigator vs Case Manager?

AspectReferral NavigatorCase Manager
CredentialsTypically requires certifications like Certified Referral Specialist or related trainingOften requires social work, counseling, or healthcare-related degrees and licenses
Work EnvironmentPrimarily in healthcare, community organizations, or social service agenciesIn healthcare facilities, social service agencies, or community programs
Employer & IndustryHealthcare providers, social service agencies, non-profits
Search & Comparison IntentPeople comparing roles focused on connecting clients to resources

The main difference between a Referral Navigator and a Case Manager lies in their scope and responsibilities. Referral Navigators primarily focus on guiding clients to appropriate resources and services, often with specialized training in referrals. Case Managers have a broader role, managing comprehensive client care plans, coordinating services, and often requiring advanced degrees or licenses. Both roles are vital in healthcare and social services, but they differ in scope, credentials, and daily tasks.

What are popular job titles related to Referral Navigator jobs in Indiana?

For Referral Navigator jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Referral Navigator jobs?

Cities in Indiana with the most Referral Navigator job openings:

Clinical Navigator - PRN Weekends | PAM Health New Albany

PAM Health

New Albany, IN

Per diem

Re-posted 12 days ago


PAM Health rating

7.3

Company rating: 7.3 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

304th of 893 rated healthcare providers


Job description

Are you passionate about your career? Results driven? Love helping people? Then we want to speak with you! It’s no secret that here at PAM Health, our results are seen every day in the patients we help. Once you enter our facility, you are PAMily, and we take care of our PAMily. As a Clinical Navigator, you are the face of our hospital. You will meet people at their worst of times, and by sharing our success and the potential success they can reach during their rehab stay with us, they will know they have the potential and support needed to assist them in achieving their goals!


This position works under the direction of the Director of Business Development.  Cultivates referral relationships, manages assigned territory, and completes patient assessments. Makes sales contacts as well as analysis of referral and admission data from assigned territory. Works collaboratively with business development team members including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion.  Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction.  Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives.  


  • Education and Training: Degree in a health-related field from an accredited college or university preferred. Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required. Prior marketing and/or rehabilitation/LTACH experience preferred.
  • Experience: Must have a minimum of two years’ experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience.

PAM HEALTH (PAM) based in Enola, Pennsylvania, provides specialty healthcare services through more than 80 locations, as well as wound clinics and outpatient physical therapy locations, in 17 states. PAM Health is committed to providing high-quality patient care and outstanding customer service, coupled with the loyalty and dedication of highly trained staff, to be the most trusted source for post-acute services in every community it serves. Its mission is to serve people by providing compassionate, expert care, and to support recovery through education and research. Joining our PAMily allows you to work in a collaborative environment with colleagues and leadership with exposure to a variety of patient care levels. Aside from our competitive pay, generous paid benefit time, and excellent insurance options, you will also have opportunities for professional growth through our Education Advancement Program. We are excited to learn more about you and hope that you consider joining us on a shared mission to improve the lives of others by being an integral part of our We Care Program. Please take a moment to visit us online at www.PAMHealth.com for a comprehensive look at how we're able to positively impact our local communities.

PAM Health does not discriminate and does not permit discrimination, including, without limitation, bullying, abuse or harassment, on the basis of actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status, or based on association with another person on account of that person's actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status.


What PAM Health employees say

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Benefits

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About PAM Health

Sourced by ZipRecruiter

PAM Healthis committed to being the most trusted source for post-acute services in every community it serves by utilizing experienced and dedicated staff to provide high quality patient care and customer service. With over 44 Long Term Acute Care and Rehabilitation hospitals and 16 Outpatient Clinics currently in operation across the country, we are proud to offer services including comprehensive wound care, aquatic therapy, ventilator weaning, amputation treatment, pain management and much more. Joining our PAMily allows you to work in a collaborative environment with colleagues and leadership with exposure to a variety of patient care levels. Aside from our competitive pay, generous paid benefit time, and excellent insurance options, you will also have opportunities for professional growth through our Education Advancement Program. We are excited to learn more about you and hope that you consider joining us on a shared mission to improve the lives of others by being an integral part of our We Care Program. Please take a moment to visit us online atwww.postacutemedical.com for a comprehensive look at how we're able to positively impact our local communities.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Enola, PA, US

Year founded

2006

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