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Reference Librarian Jobs in Springfield, MA (NOW HIRING)

AMN Healthcare Allied

Travel CT Tech

Northampton, MA · On-site

$3.0K/wk

BLS SSN Required DOB Required References: 2 References in entire work history proof of covid ... Visit the Calvin Coolidge presidential library or the Smith College Museum of Art. Northampton ...

Varsity Tutors

C++ Tutor

Hartford, CT · Remote

$18 - $40/hr

Deep knowledge of C++ syntax, object-oriented programming, memory management, pointers and references, templates, Standard Template Library, inheritance and polymorphism, exception handling, file I/O ...

Varsity Tutors

C++ Tutor

Northampton, MA · Remote

$18 - $40/hr

Deep knowledge of C++ syntax, object-oriented programming, memory management, pointers and references, templates, Standard Template Library, inheritance and polymorphism, exception handling, file I/O ...

Deloitte

Lead Forward Deployed Engineer - AWS

Hartford, CT · On-site

$103K - $136K/yr

Contribute reusable assets including code, prompt libraries, runbooks, and reference implementations. The team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and ...

Deloitte

Forward Deployed Engineer- AWS

Hartford, CT

Contribute reusable assets including code, prompt libraries, runbooks, and reference implementations. The team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and ...

Deloitte

Senior Forward Deployed Engineer- AWS

Hartford, CT

$105K - $144K/yr

Contribute reusable assets including code, prompt libraries, runbooks, and reference implementations. The team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and ...

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All JobsReference Librarian JobsReference Librarian Jobs in Springfield, MA

Reference Librarian information

See Springfield, MA salary details

$25.9K

$61.8K

$100.1K

How much do reference librarian jobs pay per year?

As of Aug 16, 2026, the average yearly pay for reference librarian in Springfield, MA is $61,839.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $72,200.00 per year, depending on experience, location, and employer.

What is a reference librarian?

Reference librarians are information professionals who assist library users in finding and accessing the resources they need. They help patrons with research, answer questions, provide guidance on using library catalogs and databases, and may offer instruction on information literacy. Reference librarians work in various settings, including public, academic, and special libraries, and play a key role in helping users navigate both print and electronic information sources.

What are the key skills and qualifications needed to thrive as a reference librarian, and why are they important?

To thrive as a Reference Librarian, you need a strong background in information science, research methods, and typically a Master's in Library Science (MLS). Familiarity with library management systems, online databases, and digital cataloging tools is essential. Excellent communication, problem-solving, and a customer-service mindset help you effectively assist diverse patrons. These skills ensure accurate information retrieval, positive user experiences, and the efficient management of library resources.

What is the difference between Reference Librarian vs Archivist?

AspectReference LibrarianArchivist
Required CredentialsMaster's degree in Library Science (MLS or MLIS)Bachelor's or Master's degree in History, Archival Studies, or related field; often MLS/MLIS preferred
Work EnvironmentPublic, academic, or special librariesArchives, museums, or historical repositories
Employer & IndustryLibraries, educational institutions, government agenciesHistorical societies, museums, government archives
Search & Comparison IntentAssisting library users with information retrievalPreserving and organizing historical records and documents

While both Reference Librarians and Archivists work with information and records, Reference Librarians primarily assist library visitors in finding resources within library collections, often in public or academic settings. Archivists focus on preserving, organizing, and managing historical records and documents, typically in archives or museums. Both roles require specialized education, but their work environments and primary functions differ significantly.

What are some common challenges faced by reference librarians and how can they be addressed?

Reference librarians often face challenges such as staying current with rapidly evolving information resources, managing multiple patron requests simultaneously, and assisting users with varying levels of research experience. To address these, many reference librarians participate in ongoing professional development, leverage digital tools to streamline research assistance, and collaborate closely with colleagues to share expertise. Building strong communication skills and maintaining a user-centered approach also help ensure that each patron receives effective, personalized support.

How much do reference librarians make?

Reference librarians typically earn a median annual salary of around $60,000, with salaries ranging from approximately $40,000 to $80,000 depending on experience, education, and location. Salaries may also vary based on the type of library and additional certifications held.

What does a reference librarian do?

The responsibilities of a reference librarian include offering reference services to library patrons, including both individuals and groups using reference sources provided by the library. Your job is to recommend, interpret, and evaluate these information sources, create research guides, and assist users with their academic and information searches. You help the library evaluate and develop their reference collection by selecting new sources and removing outdated materials. Other duties include staying updated on new library technology and emerging information, providing presentations on various reference topics, and creating displays promoting particular library collections and services.

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What are popular job titles related to Reference Librarian jobs in Springfield, MA?

For Reference Librarian jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Reference Librarian jobs in Springfield, MA look for?

The top searched job categories for Reference Librarian jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Reference Librarian jobs?

Cities near Springfield, MA with the most Reference Librarian job openings:

Reference Librarian jobs near you
Infographic showing various Reference Librarian job openings in Springfield, MA as of August 2026, with employment types broken down into 1% Locum Tenens, 75% Full Time, 16% Part Time, 1% Temporary, and 7% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $61,839 per year, or $29.7 per hour.

Environmental Protection Dispatcher

State of Connecticut

Hartford, CT • On-site

$72K/yr

Full-time

Re-posted 7 days ago

Job description

Introduction
Your path in Dispatching with the State of Connecticut.
EP Dispatcher → EP Lead Dispatcher
Start. Stay. Grow ↑
The Connecticut Department of Energy and Environmental Protection (DEEP) is hiring two (2) Environmental Protection Dispatchers within the Environmental Conservation Police (EnCon) Division of the Bureau of Outdoor Recreation (BOR) in Hartford.
The Emergency Dispatch Center operates 24/7 and provides a vital communication link between DEEP operations, public safety agencies, and the public.
Schedule
Second Shift:
• Thursday through Monday, 3:00 pm - 11:00 pm
• Monday, Tuesday, and Wednesday, 3:30 pm - 11:30 pm
Third Shift (Weekends):
• Friday 11:30 pm - Saturday 7:30 am
• Saturday 11:30 pm - Sunday 7:30 am
What We Can Offer You
• Comprehensive state employee benefits
• Access to the State Employee Benefits Overview page to explore available options
• Professional growth and development opportunities
• A commitment to supporting a healthy work/life balance
Position Highlights
• Calm individuals in crisis
• Make split-second decisions
• Gather and relay information clearly, accurately, and rapidly in urgent situations
• Multi-task across phone, radio, and computer systems under stress
• Maintain composure in emergency scenarios
• Build and maintain cooperative working relationships
• Communicate clearly in spoken and written English
• Hear and discern multiple types of audible signals simultaneously
• Use computers, type efficiently, and navigate technology comfortably
About Us
The Connecticut Department of Energy and Environmental Protection (DEEP) is dedicated to conserving, improving, and protecting natural resources and the environment while expanding access to clean, reliable, and affordable energy.
The Bureau of Outdoor Recreation includes the Parks, Environmental Conservation Police, and Boating Divisions. The mission of the State Environmental Conservation Police (EnCon) Division is to protect natural resources and promote public safety through education, outreach, and enforcement.
Selection Plan
For Assistance in Applying
• Review the Applicant Tips on How to Apply.
• Visit the Applicant Reference Library for additional support throughout the recruitment process.
Before You Apply
• Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the posting by the closing date. These qualifications must be clearly specified on your application.
• Educational Credits: List your earned credits and degrees accurately. Institutions must be accredited. For foreign education, provide equivalency documentation from a recognized U.S. accrediting service.
• Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. Additional documents (cover letter, transcripts, performance reviews, etc.) may be requested later.
• Preferred Shift/Location: Select all locations and shifts you are willing to work. Failure to do so may limit your consideration for specific vacancies.
• Timely Submission: All application materials must be submitted by the posting deadline. Revisions cannot be made after you submit. Late submissions are rarely accepted; applicants may request exceptions by emailing DAS.SHRM@ct.gov and providing documentation of incapacitating circumstances during the entire posting period.
• Salary Calculations: For current state employees, salary calculations may differ between branches of state government.
• How to Apply: The only way to apply is through the "Apply" or "Apply Online" buttons on the official State of Connecticut Online Employment Center posting.
After You Apply
• Check Your Status: Email providers may delay messages. Regularly review your Personal Status Board for updates, questionnaires, and tasks. You may also enable SMS notifications.
• Referral Questions: You may be required to complete Referral Questions (RQs) after the posting closes. Access them through your email or your Personal Status Board.
• Prepare for an Interview: Only candidates whose experience aligns most closely with the role will be interviewed. Review the Interview Preparation Guide to get ready.
• Stay Connected: Monitor your Personal Status Board daily and check all email folders (including spam).
• Future Vacancies: Applications to this recruitment may be considered for future vacancies in this job class.
• Employment Rules: Positions are filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion, and merit rules. Employees are also bound by the State Code of Ethics (www.ct.gov/ethics).
Questions? We're Here to Help
Due to high volume, we are unable to confirm receipt or provide individual status updates. For recruitment updates, check your Personal Status Board or review the Frequently Asked Questions. For additional questions about the process, contact Ben Beaudry at Benjamin.Beaudry@ct.gov.
PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Department of Energy and Environmental Protection this class is accountable for providing a communication link between the units and/or divisions of the Department of Energy and Environmental Protection, other public safety agencies and the public.
EXAMPLES OF DUTIES
  • Operates radio communication equipment and receives and dispatches radio messages on an assigned shift;
  • Provides a communications link for personnel in the field or agency headquarters;
  • Relays information and requests for assistance to appropriate jurisdictions;
  • Operates computer equipment;
  • Operates voter system to determine radio transmission capability;
  • Advises other agencies on incidents of special concern;
  • Dispatches emergency response teams of the agency;
  • Operates computer assisted dispatch (CAD), National Crime Information Center (NCIC) and Connecticut On-Line Law Enforcement Communications Teleprocessing (COLLECT) systems;
  • Maintains initial incident report;
  • Maintains written records and logs of shift activity;
  • Interprets and relays information to field personnel;
  • Contacts and may coordinate with agency units and/or agencies such as Federal Aviation Administration, Coast Guard, State Police and local public safety agencies;
  • Interprets and applies state statutes and regulations pertaining to environmental protection issues;
  • Independently responds to calls from the general public;
  • Provides general information or referrals to the general public;
  • Determines and evaluates whether emergency or non-emergency situations exist, prioritizes and takes appropriate action;
  • May prepare reports;
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY
  • Knowledge of
    • and ability to operate and monitor communications equipment;
    • state and federal laws, statutes, regulations and procedural guidelines relating to conservation enforcement;
    • terminology used in radio communications;
    • laws, rules and regulations governing radio communications equipment;
  • Skills
    • interpersonal skills;
    • computer keyboarding skills;
  • Ability to
    • listen and communicate calmly, effectively and courteously with the public and emergency personnel in emergency and non-emergency situations;
    • speak proper English and enunciate clearly;
    • function and react calmly, effectively and efficiently under stress;
    • determine priorities among multiple issues as well as analyze problems and take appropriate actions;
    • exercise discretion in handling confidential information;
    • follow oral and written instructions;
    • maintain manual and electronic records.

MINIMUM QUALIFICATIONS
One (1) year of experience in dispatching and operation of communication equipment.
PREFERRED QUALIFICATIONS
• Experience with computer assisted dispatch (CAD), National Crime Information Center (NCIC), and CT On-Line Law Enforcement Communications Teleprocessing (COLLECT) systems
• Experience interpreting and applying conservation enforcement state and federal laws, statutes, regulations, and procedural guidelines
• Experience managing competing deadlines and adapting to changing priorities in a work environment
• Experience extracting information from individuals during emergency response communications
• Experience making independent decisions while evaluating emergency and non-emergency response situations
SPECIAL REQUIREMENTS
  • Incumbents in this class must have and maintain certification as a Telecommunicator.
  • Incumbents in this class must receive certification in National Crime Information Center (NCIC) and Connecticut On-Line Law Enforcement Teleprocessing (COLLECT) systems within three (3) months of appointment.
  • Incumbents in this class may be required to work a schedule that includes weekends, evenings and holidays.

CHARACTER REQUIREMENTS
In addition to the checking of references and facts stated in the application a thorough background investigation of each candidate may be made before persons are certified for permanent appointment.
PHYSICAL REQUIREMENTS
A physical examination may be required by the appointing authority. Applicants for this class must possess normal hearing and vision.
WORKING CONDITIONS
Incumbents in this class may be required to work in tiring positions for long periods of time.
Conclusion
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
ACKNOWLEDGEMENT
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

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