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Reference Librarian Jobs in Springfield, MA (NOW HIRING)

City of Springfield

Branch Supervisor

Springfield, MA

$64K/yr

Manages the reference and public service areas. Responsible for programming for children, young adults and adults (i.e. planning, preparation and implementation) Responsible for library/community ...

UMass Amherst

Collections Logistics Manager

Amherst, MA · On-site

Working collaboratively across the Libraries and with external partners and vendors, the Manager ... References will be checked at the finalist stage. Please be prepared to provide contact information ...

State of Connecticut

Administrative Assistant

Hartford, CT · On-site

$67K - $86K/yr

Visit our Applicant Reference Library for additional support throughout the recruitment process. BEFORE YOU APPLY: * Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on ...

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All JobsReference Librarian JobsReference Librarian Jobs in Springfield, MA

Reference Librarian information

See Springfield, MA salary details

$25.9K

$61.8K

$100.1K

How much do reference librarian jobs pay per year?

As of Jul 23, 2026, the average yearly pay for reference librarian in Springfield, MA is $61,839.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $72,200.00 per year, depending on experience, location, and employer.

What are reference librarians?

Reference librarians are information professionals who assist library users in finding and accessing the resources they need. They help patrons with research, answer questions, provide guidance on using library catalogs and databases, and may offer instruction on information literacy. Reference librarians work in various settings, including public, academic, and special libraries, and play a key role in helping users navigate both print and electronic information sources.

What are the key skills and qualifications needed to thrive as a Reference Librarian, and why are they important?

To thrive as a Reference Librarian, you need a strong background in information science, research methods, and typically a Master's in Library Science (MLS). Familiarity with library management systems, online databases, and digital cataloging tools is essential. Excellent communication, problem-solving, and a customer-service mindset help you effectively assist diverse patrons. These skills ensure accurate information retrieval, positive user experiences, and the efficient management of library resources.

What is the difference between Reference Librarian vs Archivist?

AspectReference LibrarianArchivist
Required CredentialsMaster's degree in Library Science (MLS or MLIS)Bachelor's or Master's degree in History, Archival Studies, or related field; often MLS/MLIS preferred
Work EnvironmentPublic, academic, or special librariesArchives, museums, or historical repositories
Employer & IndustryLibraries, educational institutions, government agenciesHistorical societies, museums, government archives
Search & Comparison IntentAssisting library users with information retrievalPreserving and organizing historical records and documents

While both Reference Librarians and Archivists work with information and records, Reference Librarians primarily assist library visitors in finding resources within library collections, often in public or academic settings. Archivists focus on preserving, organizing, and managing historical records and documents, typically in archives or museums. Both roles require specialized education, but their work environments and primary functions differ significantly.

What are some common challenges faced by reference librarians and how can they be addressed?

Reference librarians often face challenges such as staying current with rapidly evolving information resources, managing multiple patron requests simultaneously, and assisting users with varying levels of research experience. To address these, many reference librarians participate in ongoing professional development, leverage digital tools to streamline research assistance, and collaborate closely with colleagues to share expertise. Building strong communication skills and maintaining a user-centered approach also help ensure that each patron receives effective, personalized support.

What Does a Reference Librarian Do?

The responsibilities of a reference librarian include offering reference services to library patrons, including both individuals and groups using reference sources provided by the library. Your job is to recommend, interpret, and evaluate these information sources, create research guides, and assist users with their academic and information searches. You help the library evaluate and develop their reference collection by selecting new sources and removing outdated materials. Other duties include staying updated on new library technology and emerging information, providing presentations on various reference topics, and creating displays promoting particular library collections and services.

More about Reference Librarian jobs
What are popular job titles related to Reference Librarian jobs in Springfield, MA? For Reference Librarian jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Reference Librarian jobs in Springfield, MA look for? The top searched job categories for Reference Librarian jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Reference Librarian jobs? Cities near Springfield, MA with the most Reference Librarian job openings:
Reference Librarian jobs near you
Infographic showing various Reference Librarian job openings in Springfield, MA as of July 2026, with employment types broken down into 37% Locum Tenens, 43% Full Time, 11% Part Time, 2% Temporary, 1% Contract, and 6% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $61,839 per year, or $29.7 per hour.

Reference Librarian (Part-time)

Town of South Windsor

South Windsor, CT • On-site

Other

Posted 23 days ago

Job description

NATURE OF WORK Under the supervision of the Coordinator of Adult Services, the PT Reference Librarian Adult Services Librarian interprets user needs, provides reference, readers' advisory, referral services and assistance with technology to patrons. In addition, this individual may be assigned additional responsibilities related to the department's programming and marketing, interlibrary loan and special collections. The position requires the use of independent judgment, initiative, maturity, observation, and communication skills.

EXAMPLES OF ESSENTIAL JOB FUNCTIONS Provides reference and readers' advisory services. Operates and maintains library equipment; trains the public and troubleshoots as needed. Works collaboratively with other members of Adult Services staff to maintain print and non-print collection resources for Adult Department, including evaluating materials for repair and assisting with regular weeding of outdated and damaged items.

Interacts with a variety of people while providing customized and empathetic customer service. Opens and closes building. Responds to emergency building issues.

Manages the behavior of patrons to maintain a positive, safe, and useful space for patrons. Maintains knowledge of library services and changes within the industry. Performs basic circulation and cataloging procedures.

Maintains records, logs, or other statistical information as directed by supervisor. Effectively works with multiple age groups in different departments as needed. Utilizes SWPL's integrated library system software and public catalog website at a high competency.

Maintains familiarity with library policies and procedures. Enforces library policies as needed. OTHER JOB FUNCTIONS Creates curated themed book displays and maintains end caps.

Create printed graphics to post in library on doors, front entrance board and Friends Room case. Assists with fulfillment / interlibrary loan services. Makes and monitors room reservations as needed.

Assists patrons using the spaces as needed. Registers patrons for programs. Create readers advisory materials.

Keeps aware of other related resources available in the area and utilizes opportunities for collaborations, partnerships and referrals. As a member of the library's professional staff, makes recommendations for changes in library policies and procedures. Receives and responds to general information requests by telephone or in writing.

Monitors supplies for reordering. Actively pursues professional growth opportunities, including keeping current of new library trends through readings and workshops. Performs related work and assists with special projects as required.

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