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Red Coat Jobs in Virginia (NOW HIRING)

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Red Coat information

See Virginia salary details

$10

$16

$24

How much do red coat jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for red coat in Virginia is $16.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $17.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the red coat position?

To excel as a Red Coat, you should have excellent interpersonal communication skills, customer service experience, and a friendly, approachable demeanor, often supported by training in hospitality or event management. Familiarity with point-of-sale systems, ticket scanning devices, and basic scheduling software is typically beneficial. Being proactive, attentive to detail, and able to remain calm under pressure are key soft skills in this guest-facing role. These qualities are crucial for ensuring a positive visitor experience and efficiently assisting guests at venues or events.

What is a red coat?

A Red Coat is a customer service representative, often working in hospitality or events, responsible for assisting guests, providing information, and ensuring smooth experiences. The role is commonly associated with venues like hotels, airlines, and entertainment centers. Red Coats are known for their professional appearance and excellent customer service skills. Their duties may include greeting guests, handling inquiries, resolving issues, and coordinating logistics.

What does a red coat do?

A typical shift as a Red Coat involves welcoming guests, providing directions or assistance, monitoring crowd flow, and addressing any questions or concerns that arise. You may also handle ticket scanning, work at information booths, or support other event staff. Depending on the size and type of the event, you could be assigned to different zones or rotate between various guest service posts during your shift. The role requires continuous interaction with the public, so being energetic and adaptable is important. Teamwork is also essential, as Red Coats frequently coordinate with security, ushers, and facility management to ensure smooth operations.

What are popular job titles related to Red Coat jobs in Virginia?

For Red Coat jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Red Coat jobs in Virginia look for?

The top searched job categories for Red Coat jobs in Virginia are:

Red Coat jobs near you
Infographic showing various Red Coat job openings in Virginia as of August 2026, with employment types broken down into 8% As Needed, 66% Full Time, 18% Part Time, and 8% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $34,898 per year, or $16.8 per hour.

Desk Ambassador

METROPOLITAN HEALTHCARE SERVICES

Falls Church, VA

$16 - $17/hr

Part-time

Posted 8 days ago

Job description

Desk Ambassador/Health Screener

Employee Type:        Part-Time

Shift: Weekend (Saturday - Sunday)  

13hours shift - 8:30am- 9:30pm (Total of 26 hours per weekend)

Job Type:                   Healthcare

Experience:               High School Diploma/ GED with at least two-year customer service experience

Job Summary:

Under the supervision and direction of the MHS Manager or Team Lead, the Desk Ambassador /Health Screener is responsible for screening, escorting and providing directions to patients and guests to and/or from the hospital in a welcoming, friendly, efficient, and courteous manner. The Desk Ambassador/Health Screener is also responsible for assisting guests with inquiries, wheelchairs, luggage, directions, hospital promotions/campaigns and initial questions regarding the hospital facility and service offerings. The Health Screener proactively works to resolve questions, concerns and assistance needs to the customer’s best interest. The Health Screener reflects the MHS-WE CARE core values.

Duties and Responsibilities:

  • Conveys scripted salutations and messaging for every patron upon arrival and departure.
  • Ensures a warm friendly welcome to all individuals entering the facility (i.e. patients, visitors, vendors, delivery personnel, staff, etc.).
  • Performs visitation screening and visitor badging as required and provided by the facility.
  • Utilizes proper safe patient handling techniques.
  • Escorts guests throughout the facility, opens doors, offers wheelchair assistance, guidance, and carries packages and luggage.
  • Responds to guest inquiries and concerns promptly with courtesy. Give directions and answers general information questions about the facility and campus.
  • Knowledge of the facility procedures and guest-related information including, facility general information, general event information, taxi/transportation assistance, and airport information and emergency codes.
  • Responds to safety hazards according to facility procedures to include water on floor, objects inadvertently blocking doors, electrical cords removed or taped, and misplaced furniture.
  • Immediately report any accidents to manager on duty.
  • Maintains safe, clean and neat work environment by following standards and procedures.
  • Maintains strict confidentiality related to work information (in accordance with HIPAA).
  • Performs other duties as assigned. Examples include, but are not limited to, flower deliveries, food deliveries (Door Dash, etc.), floor errands, making beds and pulling linen.

Qualification and Requirements:

  • High School Diploma/ GED or equivalent experience.
  • Must be able to legally work in the United States.
  • Must pass background and drug screenings.
  • Able to speak, read, and write English fluently.
  • Required to meet immunization or health screening requirements.
  • Ability to demonstrate professionalism, with excellent communication and interpersonal skills.
  • Passion for customer service and attention to detail.

Physical Requirements:

  • Regularly required to stand, walk, sit, use hands, talk, see, and hear.
  • Must be able to lift and/or move up to 50 pounds occasionally.
  • Must be able to push and pull (on wheelchair) 100 to 350 pounds, frequently over considerable distance.
  • Ability to work flexible schedules and extended hours is sometimes required.

Uniform:

Standard MHS Uniforms include black pants, white shirt, black tie, Red Coat and black shoes.

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