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Recreation Service Representative Jobs (NOW HIRING)

AtWork Group

CSR

Knoxville, TN · On-site

$15.25 - $20.75/hr

Job Title: Customer Service Representative (CSR)Location: North Knoxville, TNEmployment Type ... recreation areas along the Tennessee River, Knoxville provides the perfect backdrop for a ...

City of Milpitas

Recreation Attendant

Milpitas, CA · On-site

$18.50 - $25.77/hr

The individual must be able to represent the City of Milpitas Recreation Services in a professional manner and follow the City's and Recreation Services' polices and regulations. Examples of Duties ...

City of Keller

Customer Service Representative I

Keller, TX · On-site

$14.50 - $19.75/hr

Customer Service Representative I The Keller Pointe is the premier recreation and family-friendly community center located in the heart of Keller. Come and work at a fun and dynamic facility that ...

City of San Luis

Recreation Manager

San Luis, AZ

$67K/yr

... service delivery. Respond to complex customer inquiries, concerns, and complaints, and represents ... Recreation program planning, development, implementation, and evaluation, including community ...

City of Milpitas, CA

Recreation Attendant

Milpitas, CA · On-site

$18.20 - $25.36/hr

The individual must be able to represent the City of Milpitas Recreation Services in a professional manner and follow the City's and Recreation Services' polices and regulations. Examples of Duties ...

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Recreation Service Representative information

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How much do recreation service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for recreation service representative in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is a recreation service representative?

Recreation Service Representatives are professionals who assist in the operation, coordination, and supervision of recreational facilities and programs. They provide customer service to patrons, handle registrations and reservations, enforce facility rules, and may help organize events or activities. Their role is essential in ensuring that recreation centers, parks, or community facilities run smoothly and that visitors have a positive experience.

What are the main challenges recreation service representatives face when balancing customer service with facility operations?

Recreation Service Representatives often juggle multiple responsibilities, including front-desk service, program registration, and ensuring facility rules are followed. The main challenge is maintaining a positive, welcoming attitude while managing busy periods and resolving conflicts, such as scheduling issues or patron disputes. Effective communication and strong organizational skills are essential to prioritize tasks and maintain smooth operations, especially during peak times or special events. Teamwork and adaptability help representatives support each other and deliver consistently high-quality service.

What is the difference between Recreation Service Representative vs Recreation Program Coordinator?

AspectRecreation Service RepresentativeRecreation Program Coordinator
CredentialsHigh school diploma or equivalent; CPR certification often preferredHigh school diploma; some roles may require additional certifications or experience
Work EnvironmentPublic parks, community centers, recreation facilitiesCommunity centers, parks, recreational organizations
Employer & IndustryMunicipalities, parks departments, community organizationsLocal government, non-profits, recreation agencies
Job FocusAssisting customers, providing information, supporting recreational activitiesPlanning, organizing, and overseeing recreational programs and events

The main difference is that Recreation Service Representatives primarily assist customers and support recreational activities, while Recreation Program Coordinators focus on planning and managing recreational programs. Both roles often work in similar environments and require comparable certifications, but their responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a recreation service representative?

To thrive as a Recreation Service Representative, you typically need strong customer service skills, knowledge of recreational programs, and a high school diploma or equivalent. Familiarity with facility management software, scheduling systems, and registration platforms is often required. Excellent communication, problem-solving, and teamwork abilities help you effectively interact with patrons and colleagues. These skills ensure smooth operation of recreational facilities and a positive experience for all participants.
More about Recreation Service Representative jobs
What job categories do people searching Recreation Service Representative jobs look for? The top searched job categories for Recreation Service Representative jobs are:
Recreation Service Representative jobs near you
Infographic showing various Recreation Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.

RECREATION SERVICES ASSISTANT/Custodian - Part Time

Green Valley Recreation

Green Valley, AZ

$15.50 - $17.70/hr

Part-time

Re-posted 4 days ago

Job description

The Recreation Services Assistant (RSA) plays a crucial role in ensuring that Green Valley Recreation Facilities are open, welcoming, set up, clean and closed down for the membership. The role of the RSA is not just about preparing centers for events, classes, and reservations across the Green Valley Recreation centers. RSAs perform on-site facility checks and are present in our centers to ensure a safe and friendly environment for all GVR members and their guests. The RSA also supports employees and members in day-to-day recreational activities and functions, making them feel valued and integral to the organization.

As an RSA, you will be responsible for ensuring the cleanliness, sanitation and orderliness of our facilities. Your duties will include cleaning, sweeping, mopping, dusting, and maintaining cleanliness in common areas. The RSA works independently or on a small team to ensure a clean, safe, and hospitable environment at all GVR facilities. The RSA maintains a variety of recreation spaces, including meeting rooms, locker rooms, fitness centers, picnic areas, sports courts, pool decks, and hobby shops.

GVR recreation centers are open seven days a week from 5:30 am to 9 pm. Full-time employees work Monday–Friday. Part-time employees are typically scheduled on Saturday and Sunday covering shifts during the week, and holidays. Our on-call employees cover shifts for both part-time and full-time RSAs. Our shifts are Daytime, 5 am-2 pm or Evening 1:30 pm-10:30pm.

Essential Job Functions

  • Engage with members in a friendly and positive manner, addressing questions and concerns promptly.
  • Maintain a visible presence in assigned center(s) to provide assistance and answer inquiries.
  • Familiarize yourself with current GVR classes, events, and activities, and encourage suitable options to members and guests.
  • Arrange, dismantle, or relocate equipment like tables and chairs for member activities, ensuring setups are according to diagrams where applicable.
  • Ensure setups without fixed configurations are returned to their original layout.
  • Perform routine cleaning tasks such as sanitizing, sweeping, mopping, and dusting both indoor and outdoor facilities as per GVR policies.
  • Adhere to daily, weekly, bi-weekly, and monthly cleaning schedules to uphold cleanliness standards, especially in fitness centers.
  • Conduct regular inspections of facilities to address safety concerns and policy violations promptly.
  • Communicate with members and staff regarding setups and maintain room setup records.
  • Set up audiovisual equipment for meetings or special events as needed.
  • Assist members with self-service options on kiosks.
  • Verify membership status using membership, guest, and tenant cards.
  • Clean and sanitize restrooms and locker rooms, ensuring adequate supply levels.
  • Manage inventory of materials and cleaning supplies, notifying the Custodial Supervisor of shortages.
  • Receive and stock supply deliveries.
  • Identify safety hazards and maintenance issues, initiating repair requests through online work orders.
  • Ensure proper closure and security of facilities and club areas at the end of each shift.
  • Troubleshoot and perform minor repairs on cleaning equipment within scope.
  • Proactively identify areas needing improvement, such as replacing supplies and publications, and submit work orders as necessary.
  • Complete incident reports for member accidents, illnesses, and behavioral issues, submitting them to the Supervisor.
  • Adhere to and promote GVR policies, procedures, and regulatory requirements (OSHA, fire codes, etc.)

Ancillary Job Functions

  • Other duties as assigned.

Qualifications - Qualifications to effectively perform the job. An equivalent combination of education, training, and experience may be considered.

  • High school diploma or GED.
  • Must obtain and maintain current CPR/AED and bloodborne pathogens certification within 30 days of employment. GVR provides this certification.
  • Must be willing to submit to a pre-hire background and drug screening.

Knowledge, Skills and Abilities - May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position.

  • Must be able to read, write, and be fluent in English.
  • Ability to communicate effectively with others, in person and via telephone.
  • Ability to operate motor vehicles, cell phones and/or radio equipment, telephones, computers, copiers, etc.
  • Demonstrated excellence in customer service.
  • Ability to analyze problems, identify alternative solutions, communicate proposed actions, and implement recommendations in support of organizational goals.
  • Ability to effectively use powered and non-powered cleaning equipment (floor scrubber, brooms, mops, etc.).
  • Ability to perform effectively, meet deadlines, and maintain composure under time constraints and at times, stressful situations.
  • Knowledge of GVR operations, services, policies and procedures, rules and regulations.
  • Knowledge of fitness equipment is a plus.
  • Knowledge of, and the ability to follow, OSHA regulations, SDS standards, and precautions regarding blood-borne pathogens.
  • Ability to work independently and apply decision-making skills.
  • Good oral and written communication skills.
  • General computer proficiency, including the ability to use the Microsoft Office Suite, email, and the Internet.
  • Comply with OSHA, local fire codes, and other regulations as required.

Work Environment - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

  • Vehicles, fitness rooms, pool decks, locker rooms.
  • May be exposed to chemicals, fumes, airborne particles, and potentially hazardous bodily fluids.
  • May be exposed to varying, inclement outdoor weather conditions.

Physical Abilities - Activities commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Regularly required to stand, walk, reach with hands/arms, stoop, kneel, crouch, crawl, climb or balance, and operate mechanical equipment; frequently required to talk, listen, hear, and grasp.
  • Must be able to have repetitive wrist, hand and/or finger movement to type and work on computer.
  • Requires clarity of vision and three-dimensional vision.
  • Work involves performing duties where physical exertion is required as a normal part of the assignment. As a regular part of the job, work may involve lifting and carrying objects weighing as much as 50 pounds. It may also require occasional lifting of weight up to 75 pounds.

Disclaimer: This job description is not intended to be all-inclusive; an employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. Management reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Management reserves the right to change job descriptions, job duties, functions, and requirements.

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