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Recreation Operations Manager Jobs in Delaware (NOW HIRING)

Troon Golf

Retail Operations Coordinator

Bethany Beach, DE · On-site

$17.75 - $23.75/hr

Position Summary Sea Colony Recreational Association, managed by Troon, is seeking a highly organized, customer-focused, and detail-oriented Retail Operations Coordinator to support the daily ...

Troon

Retail Operations Coordinator

Bethany Beach, DE

$17.75 - $23.75/hr

Position Summary Sea Colony Recreational Association, managed by Troon, is seeking a highly organized, customer-focused, and detail-oriented Retail Operations Coordinator to support the daily ...

Go Ape USA

Adventure Park General Manager

Bear, DE · On-site

... recreation, leisure, or hospitality industry. * Strong leadership and team management skills, with a track record of driving financial performance and operational excellence. * Excellent ...

Go Ape USA

Adventure Park General Manager

Bear, DE · On-site

... recreation, leisure, or hospitality industry. * Strong leadership and team management skills, with a track record of driving financial performance and operational excellence. * Excellent ...

Go Ape USA

Adventure Park General Manager

Bear, DE · On-site

... recreation, leisure, or hospitality industry. * Strong leadership and team management skills, with a track record of driving financial performance and operational excellence. * Excellent ...

Troon

Director of Racquet Sports

Bethany Beach, DE · On-site

Operations & Facility Oversight * Oversee the maintenance, safety, and presentation of all racquet ... College degree in sports management, business, recreation, or related field. * USPTA, PTR, PPR, or ...

Troon Golf

Director of Racquet Sports

Bethany Beach, DE · On-site

Operations & Facility Oversight * Oversee the maintenance, safety, and presentation of all racquet ... College degree in sports management, business, recreation, or related field. * USPTA, PTR, PPR, or ...

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Recreation Operations Manager information

What is the difference between Recreation Operations Manager vs Recreation Program Coordinator?

AspectRecreation Operations ManagerRecreation Program Coordinator
CredentialsTypically requires a bachelor's degree in recreation, leisure studies, or related field; certifications like CPR, First AidUsually requires a bachelor's degree or relevant experience; certifications like CPR, First Aid are common
Work EnvironmentOversees facility operations, staff management, budgeting in recreation centers or parksAssists in program planning, community outreach, and event coordination within recreation departments
Employer & Industry UsageUsed by municipal parks, recreation departments, and private recreation facilitiesCommonly employed in community centers, parks, and recreational organizations

The Recreation Operations Manager focuses on managing the overall operations, staff, and facilities, ensuring smooth daily functions. In contrast, the Recreation Program Coordinator primarily handles program development, community engagement, and event planning. Both roles require similar certifications and work within the recreation industry, but their responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a recreation operations manager?

To thrive as a Recreation Operations Manager, you need strong leadership abilities, experience in facility management, and a background in recreation or hospitality, often supported by a relevant degree. Familiarity with scheduling software, budgeting tools, and risk management systems is typically required. Excellent interpersonal skills, problem-solving abilities, and customer service orientation help you excel in managing teams and engaging participants. These skills ensure smooth daily operations, high customer satisfaction, and safe, efficient facility management.

What are some common challenges faced by recreation operations managers, and how can they be addressed?

Recreation Operations Managers often encounter challenges such as balancing budget constraints with the need to offer engaging programs, managing seasonal staffing fluctuations, and ensuring all facilities meet safety and compliance standards. These challenges can be addressed by developing strong organizational and communication skills, fostering a flexible team environment, and staying up to date with industry regulations and best practices. Additionally, effective collaboration with other departments and community partners can help streamline operations and enhance the quality of recreational offerings.

What is a recreation operations manager?

Recreation Operations Managers are professionals responsible for overseeing the daily operations of recreational facilities, such as community centers, sports complexes, or parks. They manage staff, coordinate activities and programs, ensure facility safety and maintenance, and handle budgeting and administrative tasks. Their goal is to provide a safe, enjoyable, and well-run environment for patrons. Additionally, they often work with the public to address concerns and improve services. Effective Recreation Operations Managers combine strong leadership, organizational, and customer service skills.
What are popular job titles related to Recreation Operations Manager jobs in Delaware? For Recreation Operations Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Recreation Operations Manager jobs in Delaware look for? The top searched job categories for Recreation Operations Manager jobs in Delaware are:
What cities in Delaware are hiring for Recreation Operations Manager jobs? Cities in Delaware with the most Recreation Operations Manager job openings:
Recreation Operations Manager jobs near you

Retail Operations Coordinator

Troon Golf

Bethany Beach, DE • On-site

$17.75 - $23.75/hr

Full-time

Re-posted 20 days ago

Troon rating

6.2

Company rating: 6.2 out of 10

Based on 123 frontline employees who took The Breakroom Quiz

17th of 28 rated golf clubs

Job description

Position Summary
Sea Colony Recreational Association, managed by Troon, is seeking a highly organized, customer-focused, and detail-oriented Retail Operations Coordinator to support the daily operations of the Retail Department. This position plays a critical role in supporting the Beach Shoppe, Beach Concession, Tennis Pro Shop, and other retail operations through administrative support, inventory management, financial reporting, customer service, and point-of-sale system administration.
The ideal candidate thrives in a fast-paced hospitality environment, possesses strong retail and administrative experience, and enjoys working collaboratively with multiple departments while providing exceptional service to homeowners, guests, and staff.
This position requires working weekends and holidays during the summer season, including Memorial Day, Independence Day, and Labor Day.
Essential Duties & Responsibilities
Administrative Support
  • Provide administrative support to the Retail Operations Manager and Retail Department.
  • Answer telephones, respond to emails, maintain departmental correspondence, and greet homeowners, guests, vendors, and staff professionally.
  • Maintain departmental files, records, reports, contracts, and operational documentation.
  • Coordinate communication between Retail Operations and other Sea Colony departments.

Financial & Budget Administration
  • Prepare and process purchase orders, invoices, expense reports, check requests, vendor payments, and related documentation.
  • Monitor departmental expenditures and maintain accurate budget tracking spreadsheets.
  • Reconcile invoices and assist Accounting with discrepancies and vendor follow-up.
  • Maintain organized financial records in accordance with company procedures.

Reporting & Data Analysis
  • Compile daily, weekly, monthly, and seasonal operational reports.
  • Assist with analyzing sales, inventory, labor, and operational statistics.
  • Prepare reports, spreadsheets, charts, and presentations for management and Board meetings.
  • Assist with annual budgeting and forecasting.

Retail Operations
  • Assist in the daily operation of:
    • Beach Shoppe
    • Beach Concession
    • Tennis Pro Shop
    • Other retail venues as assigned
  • Provide exceptional customer service by resolving customer questions and concerns professionally.
  • Assist with merchandise merchandising, pricing, receiving, and inventory control.
  • Support seasonal operational planning and special events.

Inventory Management
  • Monitor inventory levels and maintain accurate inventory records.
  • Assist with receiving, transfers, cycle counts, and year-end physical inventory.
  • Coordinate inventory replenishment with vendors.
  • Assist in developing inventory plans before and after each season to maximize inventory turns and minimize shrinkage.

Point-of-Sale & Technology Support
  • Program and maintain Point-of-Sale (POS) systems.
  • Update pricing, inventory files, promotions, and product information.
  • Serve as the Retail Department liaison with Information Technology and POS vendors.
  • Troubleshoot hardware and software issues and coordinate technical support.

Customer Service
  • Provide outstanding service to homeowners, guests, seasonal employees, and vendors.
  • Assist customers with retail purchases, reservations, beach equipment rentals, and general inquiries.
  • Resolve customer concerns in a courteous and professional manner.

Operational Support
  • Assist with beach equipment operations during peak season when needed.
  • Support seasonal staffing, scheduling, and administrative onboarding.
  • Assist with departmental projects and operational initiatives.
  • Perform other duties as assigned by the Retail Operations Manager.

Travel
  • Attend one or two merchandise buying trips annually with the Retail Operations Manager.

Minimum Qualifications
Education
  • Associate's or Bachelor's degree in Business Administration, Retail Management, Hospitality Management, or related field preferred.

Experience
  • Minimum 3-5 years of administrative support experience.
  • Minimum 3 years of retail operations or retail management experience preferred.
  • Hospitality, resort, recreation, or property management experience is highly desirable.

Required Skills
  • Excellent customer service and interpersonal skills.
  • Strong organizational and time management abilities.
  • Ability to manage multiple priorities simultaneously.
  • Excellent written and verbal communication skills.
  • Strong analytical and problem-solving skills.
  • Advanced Microsoft Office skills, especially:
    • Excel
    • Word
    • Outlook
    • PowerPoint
  • Experience preparing financial reports and spreadsheets.
  • Familiarity with inventory management systems.
  • Experience with Point-of-Sale systems.
  • Ability to learn new software quickly.
  • Strong attention to detail and accuracy.

Physical Requirements
  • Frequently sit, stand, walk, bend, and reach.
  • Lift and carry 25-50 pounds.
  • Walk between multiple retail locations and beach stations throughout the workday.
  • Work indoors and outdoors in varying weather conditions during the summer season.

Schedule Requirements
This is a full-time position requiring flexibility.
The successful candidate must be available to work:
  • Days
  • Evenings (as needed during summer season)
  • Weekends
  • Holidays
  • Extended hours during peak summer operations

Preferred Qualifications
Preference will be given to candidates with experience in:
  • Hospitality or resort operations
  • Retail management
  • Inventory control
  • Budget administration
  • Financial reporting
  • Microsoft Excel (advanced)
  • POS administration
  • Vendor management
  • Data analysis and reporting

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Troon employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Troon Golf

Sourced by ZipRecruiter

Troon started as one facility in 1990 and has since grown to become the world's largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit

Industry

Fitness and sports centers, hospitality services and traveler accommodation

Company size

10,000+ Employees

Headquarters location

Scottsdale, AZ, US

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