ZipRecruiter

Log In

1

Recovery Supervisor Jobs (NOW HIRING)

New Paths Inc

Recovery Coach

Flint, MI · On-site

$14.25 - $18.75/hr

The Peer Recovery Coach provides support, guidance, and advocacy to individuals recovering from ... Supervisory Responsibilities: None Duties/Responsibilities: * Support and adhere to the NPI Code of ...

Apply Early

Tuerk House

Peer Recovery Specialist

Baltimore, MD · On-site

$21 - $24/hr

Peer Recovery Supervisor FLSA : Non-Exempt About Us: Tuerk House is a non-profit behavioral health system that serves nearly 300 patients a day, regardless of their ability to pay, through an ...

Apply Early

DCI Donor Services

Tissue SOC

Nashville, TN · On-site

$17.25 - $21.50/hr

We want people to join our team in the role of Tissue Recovery Supervisor On Call with previous experience evaluating Tissue Recovery donor eligibility, processor criteria, and coordinating case ...

Apply Early

New Paths Inc

Peer Recovery Coach (OORP/QRT Team)

Flint, MI · On-site

$14.25 - $18.75/hr

We have a dynamic peer recovery coach position open for the right individual who has a minimum of 3 ... Supervisory Responsibilities: None Duties/Responsibilities: * Support and adhere to the NPI Code of ...

Apply Early

Northeast Recovery

Recovery Specialist

Ashby, MA · On-site

$16 - $18/hr

BHT/Recovery Specialist Our mission. Spring Hill Recovery Center is part of Northeast Recovery, a ... You will be responsible for providing a safe, structured and closely supervised residential living ...

next page

Showing results 1-20

All JobsRecovery Supervisor Jobs

Recovery Supervisor information

See salary details

$12

$30

$55

How much do recovery supervisor jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for recovery supervisor in the United States is $30.65, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $36.54 per hour, depending on experience, location, and employer.

What are some common challenges faced by Recovery Supervisors, and how can they be effectively managed?

Recovery Supervisors often encounter challenges such as managing high-stress situations, coordinating teams during urgent recovery efforts, and ensuring compliance with safety and regulatory standards. Effective management involves strong communication skills, the ability to prioritize tasks under pressure, and a proactive approach to training team members. Building a supportive team environment and fostering collaboration with other departments, such as safety and operations, are also key to overcoming these challenges and ensuring successful recovery outcomes.

What are the key skills and qualifications needed to thrive as a Recovery Supervisor, and why are they important?

To thrive as a Recovery Supervisor, you need strong leadership, problem-solving abilities, and experience in debt recovery or collections, often supported by relevant qualifications in finance or business. Familiarity with collections software, CRM systems, and knowledge of industry regulations such as the Fair Debt Collection Practices Act (FDCPA) are typically required. Outstanding interpersonal skills, resilience, and the capability to motivate teams help set top performers apart in this role. These skills ensure effective debt recovery, compliance with legal standards, and high team performance in a challenging environment.

What are Recovery Supervisors?

Recovery Supervisors are professionals responsible for overseeing the process of reclaiming and managing assets, debts, or properties, typically in industries like finance, healthcare, or environmental services. They lead teams that handle recovery activities, ensure compliance with regulations, and implement strategies to maximize recovery outcomes. Their duties include supervising staff, reviewing recovery cases, coordinating with clients, and preparing reports. Effective communication and strong organizational skills are essential for success in this role.
What job categories do people searching Recovery Supervisor jobs look for? The top searched job categories for Recovery Supervisor jobs are:
Recovery Supervisor jobs near you
Infographic showing various Recovery Supervisor job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $63,748 per year, or $30.6 per hour.
Call Center-Lead Guest Recovery Rep

Call Center-Lead Guest Recovery Rep

City BBQ

Dublin, OH

Full-time

Posted 20 days ago

City Barbeque rating

5.3

Company rating: 5.3 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Join an award-winning team built around genuine hospitality, teamwork, and craft.

JOIN OUR TEAM as a full time LEAD guest recovery representative. Schedule is 1:30-8:30pm & one weekend day is required. Great growth opportunity with an amazing culture -
REPORTS TO
The Guest Recovery Representative will report to the Guest Services Supervisor and indirectly to the Guest Recovery Manager.
JOB OVERVIEW
As a Guest Recovery and Shift Lead representative you will perform leadership, management, and organization tasks to ensure team members work efficiently and effectively during their shift. This includes supervising employees and assisting with tasks as necessary. You will also contribute to City Barbeque success by also supporting City Barbeque by way of serving our joints and guests by helping our guests find the perfect meal for their occasion, answering general questions about our menu, handing 86 Requests, guest complaints over the phone, as well as providing second level support to the Guest Service Representatives as needed.
SUMMARY OF KEY RESPONSIBILITIES
Responsibilities and essential job functions include but are not limited to the following:
  • Speak clearly and listen attentively to guests and other employees while maintaining a cheerful and helpful attitude
  • Have a complete understanding of the menu and services that City BBQ Provides so that you may handle all guest and teammate questions
  • Resolve all guest concerns with first call resolution.
  • Maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments
  • Have the ability to adapt to changing guest volume levels with a sense of urgency
  • Use of proper phone etiquette and phone procedures.
  • Proficient in word processing, and spreadsheet software
  • Able to take own initiative to communicate appropriately in written and verbal form
  • Perform opening duties by forwarding the phones at the proper time to the call center
  • Perform closing duties by forwarding the phones back to the joints at the proper time, ensuring all agents are logged out of their phone and have safely left the building.
  • Reports directly to the Guest Recovery Supervisor and indirectly to the Guest Recovery Manager

JOB DUTIES
Job Duties include but are not limited to the following:
  • Take incoming phone calls from guests calling our joints
  • Provide first call resolution for all guest concern calls
  • Process 86 requests when assigned
  • Review and respond to all guest emails with same day turn around to the following email inboxes: CBBQ Rewards, CBBQ Info, City BBQ Guest Recovery
  • Provide second level support for Guest Recovery Representatives
  • Respond to Call Offs and maintain the break/inbox schedule assignments when a supervisor or manager is not available
  • Resolve all escalated guest concerns to completion with the advisement of management when needed
  • All other duties as assigned

PHYSICAL JOB REQUIREMENTS
Work is performed in an office environment and requires the ability to operate standard office equipment, computers, and keyboards. Sedentary work.

City Barbeque participates in E-Verify. To learn more, please visit: E-Verify Participation Poster Apply

What City Barbeque employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply