Recovery Empowerment Network Jobs (NOW HIRING)

Join our Information Technology team as a Senior Network Engineer, where you will play a key role in designing, maintaining, and optimizing enterprise network and infrastructure solutions. Reporting to the Senior Manager of IT Operations, you will support on-premises and cloud-based environments, ensuring the reliability, security, and performance of critical IT systems. This role is responsible for network operations, infrastructure improvements, technical escalation support, disaster recovery planning, and maintaining the technologies that enable our business to operate efficiently.

What You’ll Do

• Install and support IT infrastructure, including servers, networks, and storage.
• Assist in designing and implementing network infrastructure improvements.
• Assess, recommend, and implement network technologies and solutions.
• Develop and implement plans for network monitoring, and disaster recovery.
• Evaluate network performance and capacity needs.
• Analyze network performance and recommend improvements.
• Secure systems in compliance with applicable standards and policies.
• Create and maintain network diagrams and technical documentation to support operations, troubleshooting, and infrastructure planning.
• Respond to and coordinate resolution of technical issues identified by the Network Operations Center (NOC).
• Support network-related requests, troubleshoot issues, and coordinate escalations to appropriate technical teams.
• Document resolutions and analyze trends to prevent recurring issues.
• Manage and monitor internal assets to ensure accurate inventory records. 
• Support IT operational projects

What You’ll Need to Succeed

• At least 6+ years of hands-on experience with cloud technologies and network systems. 
• Practical experience in Microsoft Server Systems, Microsoft 365 and Microsoft Entra. 
• Experience working independently and in collaboration with internal and external technical teams including systems’ vendors and managed service providers.
• CCNA, CCNP, Network + or Security + certification preferred. 
• Ability to understand network protocols, hardware, and software.  
• Ability to troubleshoot and resolve network issues. 
• Creative thinker and problem solver. 
• Ability to communicate technical information both verbal and written. 
• Ability to comprehend technical manuals and procedural documentation.

Our culture is built on our ICARE values: Ingenuity, Collaboration, Advocacy, Respect, and Empowerment. These values guide how we support our patients — and how we support each other.

We offer:

• Monthly engagement events and larger annual celebrations (tent party, summer BBQ, Family Fun Day)
• Tuition reimbursement and an internal-first job posting philosophy to support career growth
• Onsite fitness center, free parking, and a competitive benefits package

• A positive, inclusive environment where employees feel valued, supported, and empowered

We are dedicated to attracting and retaining top talent with competitive and fair compensation. This is an exempt position with an annual salary range of a $118,000 -$132,000.

Make a Difference with IWP

Injured Workers Pharmacy (IWP) is proud to be THE Patient Advocate Pharmacy, helping injured workers around the country access their prescription medications with ease. As a specialized workers’ compensation home delivery pharmacy, we collaborate with the legal, medical, and insurance communities to help injured workers return to a productive life. At IWP we believe in our service, but it’s the people who make it a great place to work. We value our employees and strive for a culture of teambuilding, open mindedness, and fun. If that sounds like something you’d like to be part of, we’d love to hear from you! Your compensation will include a competitive salary, generous benefits, and opportunities for growth and development.

IWP is an Equal Opportunity Employer. IWP does not discriminate on the basis of race, creed, color, religion, national origin, sex, sexual orientation, gender identity, age, physical or mental disability, or any other basis covered by appropriate law. All employment decisions are made on the basis of qualifications, merit, and business need. IWP is committed to providing reasonable accommodations for qualified individuals with physical and mental disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at human-resources@dwpsolutions.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.