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Records Retrieval Jobs in California (NOW HIRING)

Wu Pediatrics

Medical Records Coordinator

Temple City, CA · On-site

$18.50 - $23.75/hr

... and record retrieval to support billing and compliance teams Scan, index, and file incoming ... documents into the practice management system Support front office staff with scheduling, referrals ...

Tavrn

Customer Success Manager

San Francisco, CA · On-site

... records retrieval and chronology tools • Run regular check-ins and business reviews with firm leadership and case management staff • Monitor account health, get ahead of churn risk, and lead save ...

Allen Matkins

Records Specialist

Los Angeles, CA · On-site

Retrieve records for attorneys and staff. * Coordinate transfers to and from offsite storage vendors. * Track file movements and maintain chain-of-custody documentation. * Perform periodic inventory ...

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All JobsRecords Retrieval JobsRecords Retrieval Jobs in California

Records Retrieval information

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$13

$20

$29

How much do records retrieval jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for records retrieval in California is $20.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $23.94 per hour, depending on experience, location, and employer.

What is records retrieval?

Records retrieval is the process of locating, requesting, and obtaining documents or information from various sources, such as medical facilities, government agencies, or businesses. This service is commonly used in legal, insurance, and healthcare industries to gather necessary records for claims, cases, or audits. Records retrieval professionals ensure that the correct documents are acquired efficiently and in compliance with privacy laws like HIPAA. They often handle confidential information and must follow strict protocols to protect client data.

What is the difference between Records Retrieval vs Data Entry Clerk?

AspectRecords RetrievalData Entry Clerk
Required CredentialsHigh school diploma, sometimes certifications in records managementHigh school diploma or equivalent, basic computer skills
Work EnvironmentOffices, archives, government agenciesOffices, data centers, administrative settings
Employer & Industry UsageLegal, healthcare, government, corporateBusiness, healthcare, retail, finance
Common Search & ComparisonRecords Retrieval vs Data Entry Clerk

Records Retrieval involves locating and providing access to stored documents or data, often requiring knowledge of filing systems and records management. Data Entry Clerks focus on inputting data into computer systems accurately and efficiently. While both roles require attention to detail and basic computer skills, Records Retrieval emphasizes access and organization of existing records, whereas Data Entry focuses on data input and management.

What are some common challenges faced in a records retrieval role, and how can they be managed?

Records Retrieval professionals often encounter challenges such as locating incomplete or mislabeled records, handling time-sensitive requests, and adhering to strict privacy regulations like HIPAA. Successfully managing these challenges requires strong organizational skills, attention to detail, and familiarity with both electronic and paper filing systems. Building effective communication with medical providers or legal offices and using specialized retrieval software can also streamline the process and ensure timely, accurate delivery of records.

What are the key skills and qualifications needed to thrive as a records retrieval specialist, and why are they important?

To thrive as a Records Retrieval Specialist, you need strong organizational skills, attention to detail, and knowledge of privacy regulations, often supported by a high school diploma or equivalent. Familiarity with electronic record management systems, secure file transfer tools, and document management software is typically required. Effective communication, time management, and problem-solving abilities help you excel when working with clients and navigating complex requests. These skills are crucial to ensure accurate, timely, and compliant handling of sensitive information in legal, medical, or insurance contexts.
What are popular job titles related to Records Retrieval jobs in California? For Records Retrieval jobs in California, the most frequently searched job titles are:
What job categories do people searching Records Retrieval jobs in California look for? The top searched job categories for Records Retrieval jobs in California are:
Records Retrieval jobs near you
Infographic showing various Records Retrieval job openings in California as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,813 per year, or $20.6 per hour.

Customer Service Specialist I (32284)

IME RESOURCES LLC

Loma Linda, CA

$21 - $23/hr

Full-time

Re-posted 5 days ago

Job description

Eyes bloodshot from browsing the same job ads? We’ll make it easy for you.

 We’re looking for: Customer Service Specialist

Full time, Monday-Thursday, 8am-5pm PT and Friday, 7:30am-4:30pm PT

Where? Loma Linda, CA

What you’ll be: a customer service ringleader, an administrative connoisseur, taking full advantage of your past medical or legal expertise (if you have them).

What’s in it for you? Close-knit, family-like team, extensive hands-on training, competitive benefits, a solid career path that screams growth.

When are we looking to hire? Yesterday.

What are you waiting for?

 The Customer Service Specialist's role is to respond to internal and external customer inquiries and to proactively contact clients to resolve outstanding issues. The primary objective of the Customer Service Specialist is to establish and build long-term rapport with ordering clients and to monitor and guide their orders through the various operational processes through successful completion while providing ongoing and timely communication updates for both internal and external customers.

Call Center
Case Manager
Customer Service Representative
Client Relations
Data Entry
Health Care
Legal
Insurance
Intake Representative
Clerical
Administrative
Record Retrieval

Education and/or Experience  

High School Diploma or equivalent required. Prior work experience in a legal services environment, insurance claims office, or Customer Service/Sales. Familiarity with med-legal terminology and HIPAA requirements.

QUALIFICATIONS 

  • Must have good understanding of the organization’s goals and objectives.
  • Must be highly self-motivated and self-directed.
  • Must have ability to absorb new ideas and concepts quickly.
  • Must have good analytical and problem-solving abilities.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Multi-taking is essential as well as being able to adapt to change of work duties.
  • Must be a qualified typist with a minimum of 45 W.P.M.
  • Must be able to stay focused and concentrate under normal or heavy distractions.
  • Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.

ABI Document Support Services is the largest nationwide provider of records retrieval, subpoena services, and document management for the legal and insurance industries. There is no other company in the market that provides the volume of successfully retrieved records or the document management solutions that ABI offers. Our singular focus is records retrieval and the most advanced technology solutions for our clients to manage, analyze and summarize those retrieved records. We are committed to continually raising the bar for cost effective record retrieval and more thorough analysis and summarization.

ABI is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.

Equal Opportunity Employer - Minorities/Females/Disabled/Veterans

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