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Reception Jobs in Redmond, OR (NOW HIRING)

Stcharles

Patient Service Representative

Bend, OR

$21.30 - $27.69/hr

The Patient Service Representative acts as liaison between patients and the professional staff by facilitating clerical and reception responsibilities and assisting in administrative tasks. PSRs ...

Stcharles

Patient Service Representative

Redmond, OR

$21.30 - $27.69/hr

The Patient Service Representative acts as liaison between patients and the professional staff by facilitating clerical and reception responsibilities and assisting in administrative tasks. PSRs ...

Stcharles

Patient Service Representative

Bend, OR

$21.30 - $27.69/hr

The Patient Service Representative acts as liaison between patients and the professional staff by facilitating clerical and reception responsibilities and assisting in administrative tasks. PSRs ...

Integrated 3D

HR & Office Coordinator

Redmond, OR · On-site

$26 - $28/hr

Maintain organization and cleanliness of common office areas including conference rooms, breakroom, supply closets, and reception areas. * Coordinate with vendors and service providers for routine ...

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All JobsReception JobsReception Jobs in Redmond, OR

Reception information

See Redmond, OR salary details

$10

$18

$26

How much do reception jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for reception in Redmond, OR is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.15 per hour, depending on experience, location, and employer.

What is a receptionist?

Receptionists are administrative professionals who serve as the first point of contact for visitors and callers at an organization. They handle a variety of tasks including greeting guests, answering phone calls, managing appointments, and providing information about the company. Receptionists often assist with clerical duties and help ensure the smooth operation of the front desk area. Their role is essential for creating a welcoming and organized environment for both clients and staff.

What are the key skills and qualifications needed to thrive as a receptionist?

To thrive as a Receptionist, you need excellent organizational skills, a professional demeanor, and typically a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is often required. Strong interpersonal skills, attention to detail, and the ability to multitask set top performers apart. These capabilities ensure smooth office operations, positive first impressions, and efficient handling of inquiries and tasks.

What are some typical challenges faced by receptionists, and how can they effectively manage high-traffic periods?

Receptionists often encounter busy periods where multiple visitors, phone calls, and administrative tasks require simultaneous attention. Staying organized and maintaining a calm, professional demeanor is key to managing these high-traffic times. Utilizing scheduling tools, prioritizing urgent requests, and clear communication with both guests and colleagues can help ensure smooth operations. Additionally, developing strong multitasking abilities and familiarity with office technology are essential for handling peak workloads efficiently.

What is the difference between Reception vs Customer Service Representative?

AspectReceptionCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional training
Work EnvironmentFront desk, office reception areaCall centers, retail, office settings
Primary DutiesGreeting visitors, answering phones, administrative supportAssisting customers, handling inquiries, resolving issues
Industry UsageHotels, clinics, corporate officesRetail, telecommunications, banking

While both roles involve interaction with clients and visitors, receptionists primarily manage front desk duties and administrative tasks, whereas customer service representatives focus on assisting customers through calls or in-person interactions to resolve issues and provide support.

Can a shy person be a receptionist?

Yes, a shy person can be a receptionist, as the role primarily requires good communication skills, organization, and professionalism. Developing interpersonal skills and gaining experience can help shy individuals succeed in customer service and front-desk environments.

What are the jobs of a receptionist?

A receptionist is responsible for greeting visitors, answering and directing phone calls, managing appointments, and handling administrative tasks such as data entry and mail distribution. They often use office software and must maintain a professional appearance and communication skills to support smooth office operations.

What type of job is reception?

A reception job involves greeting visitors, answering phones, and managing front desk operations in an office, hotel, or healthcare setting. It requires good communication skills, organization, and often familiarity with phone systems and scheduling software.

What job categories do people searching Reception jobs in Redmond, OR look for?

The top searched job categories for Reception jobs in Redmond, OR are:

What cities near Redmond, OR are hiring for Reception jobs?

Cities near Redmond, OR with the most Reception job openings:

Reception jobs near you
Infographic showing various Reception job openings in Redmond, OR as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,275 per year, or $18.9 per hour.

Patient Service Representative - Sleep Center

St. Charles Health System

Bend, OR • On-site

$21.30 - $27.69/hr

Full-time

Re-posted 12 days ago

St. Charles Health System rating

7.2

Company rating: 7.2 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Pay range: $21.30 - $27.69
Sleep Center - Bend, Oregon
ST. CHARLES HEALTH SYSTEM
JOB DESCRIPTION
TITLE: Patient Service Representative 1
REPORTS TO POSITION: Clinic Supervisor/Manager
DEPARTMENT: St. Charles Medical Group
DATE LAST REVIEWED: January 2025
OUR VISION: Creating America's healthiest community, together
OUR MISSION: In the spirit of love and compassion, better health, better care, better value
OUR VALUES: Accountability, Caring and Teamwork
DEPARTMENTAL SUMMARY: The Patient Service Representative (PSR) position is staffed throughout all St Charles Health System ambulatory outpatient service lines and specialties, located throughout the Central Oregon tri-county area.
POSITION OVERVIEW: The Patient Service Representative acts as liaison between patients and the professional staff by facilitating clerical and reception responsibilities and assisting in administrative tasks. PSRs collaborate with clinical staff to ensure we are providing our community with comprehensive and compassionate health care.
This position does not directly manage any other caregivers.
ESSENTIAL FUNCTIONS AND DUTIES:
Patient Scheduling
  • Accurately schedules appointments based on department scheduling guidelines, maximizing patient access and provider utilization.
  • Uses electronic health system to maintain department appointment requests, waitlist and follow up reports.

Pre-Arrival and Financial Clearance
  • Performs real time eligibility (RTE) for insurance benefits.
  • Uses RTE information to accurately route scheduling requests or schedule appointments.
  • Ensures authorization is linked to all appointments at the time of check in.
  • Reconciles daily schedules with appointment reports.
  • Responsible for addressing registration related work queue items that require resolution prior to encounter closure.

Patient Registration
  • Responsible for accurately recording patient demographics, insurance and billing information at the time of scheduling, check in, and check out.
  • Courteously and confidently requests appropriate patient payments from patients/guardians. Accurately process all payment types (copays, co-insurance, prepayment, deductible, self-pay balances) and completes daily deposits and batch reports.
  • At the time of check out, provides patient with printed After Visit Summary upon request, schedules follow up visits as needed, collects any copay that remains due for the day's services.

Clinic Daily Operations
  • Maintains patient access related departmental files, programs and lists.
  • Performs daily readiness activities such as turning on computers, equipment, kiosks, readying patient waiting areas and check in areas, ensuring supplies are fully stocked.
  • Assists with processing and resolving incoming and outgoing electronic and telephone messages, worklist entries and basic work queue items within the electronic health record in accordance with established protocols.
  • Responsible for entry level support and knowledge of document collection and distribution, locating and distributing patient documents and information to appropriate staff members.
  • Faxing, scanning, indexing medical records into document management system.
  • Opening and distributing incoming communications (mail, paper and electronic faxes).

Customer Service
  • Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate.
  • Supports the vision, mission, and values of the organization in all respects.
  • Provides direction and assistance to patients as needed.
  • Faciltates scheduling of, or arranges for interpretive services for patients as needed.
  • Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
  • Provides and maintains a safe environment for caregivers, patients, and guests.
  • Supports the onboarding process of new caregivers to the department.
  • Conducts all activities with the highest standards of professionalism and confidentiality.
  • Complies with all applicable laws, regulations, policies, and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
  • May perform additional duties of similar complexity within the organization, as required or assigned.

EDUCATION:
Required: High school diploma or GED.
Preferred: N/A
LICENSURE/CERTIFICATION/REGISTRATION:
Required: Ability to travel to business functions/trainings/meetings and all St. Charles Health System worksites.
Preferred: N/A
EXPERIENCE:
Required: N/A
Preferred: One year of clerical support in a healthcare setting or related experience. Basic medical terminology.
PERSONAL PROTECTIVE EQUIPMENT:
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
ADDITIONAL POSITION INFORMATION:
Communication/Interpersonal
Ability to work as part of a Care Team with providers and clinical staff.
Must have excellent communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System.
Ability to effectively interact and communicate with all levels within St. Charles Health System and external customers/clients/potential employees.
Strong team working and collaborative skills.
Organizational
Ability to multi-task and work independently.
Attention to detail.
Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions.
Mathematical Skills:
Performs basic math (add, subtract, multiply and divide) calculations.
Performs intermediate to advanced math (analysis, statistics, significant data, or number manipulation).
Language Skills:
Read, write, speak, and understand English.
Computer
Basic to intermediate ability and experience in computer applications, specifically electronic medical records system, and MS Office.
PHYSICAL REQUIREMENTS:
Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.
Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.
Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.
Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle.
Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.
Exposure to Elemental Factors
Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.
Blood-Borne Pathogen (BBP) Exposure Category
No Risk for Exposure to BBP
Schedule Weekly Hours:
40
Caregiver Type:
Regular
Shift:
First Shift (United States of America)
Is Exempt Position?
No
Job Family:
REPRESENTATIVE
Scheduled Days of the Week:
Monday-Friday
Shift Start & End Time:
0700-1730

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About St. Charles Health System

Sourced by ZipRecruiter

St. Charles Health System, located in Bend, OR, US, is a non-profit healthcare organization that operates within the healthcare and social assistance industry. The organization offers a comprehensive range of medical services including cancer care, heart, and vascular services, orthopedics, women’s services, and many more. Founded in 2001, St. Charles Health System has its roots tracing back to the early 1900s when Sisters of St. Joseph arrived in Bend. Over the years, the organization has relentlessly poured its resources into the health and prosperity of its communities and beyond.

Company size

1,001 - 5,000 Employees

Headquarters location

Bend, OR, US

Year founded

2001

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