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Reception Manager Jobs in Hamilton, ON (NOW HIRING)

Reporting to the JCC Manager Flow and Operations, the Clerk responsibilities include but are not limited to: patient reception, registration, scheduling, order entry, statistical data, telephone ...

Other duties that may include but are not limited to: reception and guest support, mail and courier services, office supplies and equipment maintenance, landlord relations and management of building ...

Office Administrator

Winchester, ON ยท On-site

CA$40K - CA$50K/yr

Manage the reception area including answering and directing incoming calls, greeting clients * Screen and redirect client enquiries, gauge urgency, and escalate as required * Ensure boardroom ...

Showing results 41-60

Reception Manager information

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are popular job titles related to Reception Manager jobs in Hamilton, ON?

For Reception Manager jobs in Hamilton, ON, the most frequently searched job titles are:

What job categories do people searching Reception Manager jobs in Hamilton, ON look for?

The top searched job categories for Reception Manager jobs in Hamilton, ON are:

What cities near Hamilton, ON are hiring for Reception Manager jobs?

Cities near Hamilton, ON with the most Reception Manager job openings:

Infographic showing various Reception Manager job openings in Hamilton, ON as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution.

Part-time

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Job description

As a member of the healthcare team, the Clerk Typist 4 provides support to the Juravinski Cancer Centre (JCC) patients, families, and members of the healthcare team. Reporting to the JCC Manager Flow and Operations, the Clerk responsibilities include but are not limited to: patient reception, registration, scheduling, order entry, statistical data, telephone communications, supply and document management, filing, coordination of the patient chart by requesting medical reports, slides and films. Functions according to the job description for the JCC Clerk Typist 4.

1. Successful completion of Grade 12 or equivalent.
2. Minimum 2 years clerical experience in a healthcare related setting.
3. Successful completion of Medical Terminology 1 & 2 (proof required).
4. Knowledge and skill with office procedures and equipment such as fax, photocopier, label printer, multiple phone lines, and computer.
5. Demonstrated computer proficiency and experience with MOSAIQ, Clinical Connect, MS Office and Teletracking. ย EPIC Hospital Information System experience preferred.
6. Keyboarding of at least 45 wpm (subject to testing).
7. Demonstrated effective communication (verbal and written) and interpersonal skills.
8. Ability to organize work, prioritize tasks and problem solve in a fast paced environment.
9. Ability to effectively liaise with patients, families, and the interprofessional healthcare team.
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