Reception Manager Jobs in Cleveland, TN (NOW HIRING)

Who We Are

At Vitruvian Health, we serve with compassion. As the leading healthcare system for northwest Georgia and southeast Tennessee, we are committed not only to strengthening the health of our communities, but also to supporting the growth, success, and wellbeing of every team member.

Our Legacy

Formerly Hamilton Health Care System, Vitruvian Health is built on a legacy of trust, innovation, and exceptional care. With more than 80 access points across the region-including Hamilton Medical Center and Bradley Medical Center-you'll have the opportunity to be part of something bigger: a connected, missiondriven team making a difference every day.

Our Values

Our core values-Professionalism, Respect, Integrity, Diversity, and Excellence (PRIDE)-guide every interaction and decision. We believe in empowering our people, celebrating what makes us unique, and delivering care that reflects the heart of our mission.

Your Career With Us

Join us and build a meaningful career where you're valued, inspired, and supported to make a real impact.

Excellence. Every person. Every time.

Title: Certified Medical Assistant

Department: Provider Affiliate Practices

Reports To: Practice Manager

JOB SUMMARY

Assists in examination and treatment of patients under the direction of a physician and/or advanced practitioner, including preparing patients to be seen by the physician and/or advanced practitioner, and perform specific procedures with appropriate orientation and supervision. Assists with patient phone calls, prescription refills, referrals, and prior authorizations. Interviews patients, measures vital signs (i.e. pulse rate, temperature, blood pressure, weight and height) and records information in patients' charts. May be required to collect blood samples, tissue or other laboratory specimens and prepare them for testing. Explains treatment procedures, medications, diets and physician's instructions to patients. Prepares treatment rooms for patient examinations, keeping the rooms neat and clean. Familiar with standard concepts, practices and procedures related to the practice. Follows standard procedures and/or written instructions to perform job duties. Assists with business operations, clerical, medical records management, reception, and patient scheduling as needed. Demonstrates teamwork to ensure achievement of team, individual, and corporate goals. Provides support to team members and performs other duties as required.

JOB QUALIFICATIONS

Education: High school graduate or equivalent.

Licensure: Current BLS (Basic Life Support) certification required from the American Heart Association or the American Red Cross. Graduated from a Medical Assistant program, accredited by the Commission on accreditation of Allied Health Education Program preferred. Test and pass the National Certification exam (AAMA, NHA, NCCT, AMT, NAHP) to be certified as Medical Assistant required.

Experience: 1-2 years' experience in a clinical setting is preferred.

Skills: Good oral and written communication skills to effectively interact with patients, physicians, advanced practitioners and staff members. Ability to interpret and follow oral and written instructions, policies, guidelines and standards. Ability to prioritize and manage time effectively. Intermediate Proficiency level with Microsoft Office: Word and Excel.

Physical, Mental, Environmental and Working Conditions

Works in outpatient clinic and acute health care setting with adult, pediatric, adolescents and geriatric patients with developmental delays, behavioral issues, and/or health related medical problems. Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items up to 50 pounds. Requires corrected vision and hearing to normal range. Requires working under stressful conditions. Requires exposure to communicable diseases and/or body fluids.