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Reception Manager Jobs in Hawaii (NOW HIRING)

Hawaiian Island Dental Inc

Dental Assistant

Lihue, HI · On-site

$25/hr

... care, medical reception/records,veterinary care, laboratory, phlebotomy, pharmacy, hospital ... Maintain accurate patient records and manage appointment scheduling. Educate patients on proper ...

Hawaiian Island Dental Inc

Dental Assistant

Lihue, HI · On-site

$25/hr

... care, medical reception/records,veterinary care, laboratory, phlebotomy, pharmacy, hospital ... Maintain accurate patient records and manage appointment scheduling. Educate patients on proper ...

Hawaiian Island Dental Inc

Dental Assistant

Lihue, HI · On-site

$25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... care, medical reception/records,veterinary care, laboratory, phlebotomy, pharmacy, hospital ... Maintain accurate patient records and manage appointment scheduling. Educate patients on proper ...

Jim Falk Chrysler Dodge Jeep Ram

Receptionist

Puunene, HI · On-site

$16.25 - $21.25/hr

This individual will be responsible for managing incoming phone calls, greeting and assisting ... Ensure the reception area is clean and well-maintained at all times * Handle customer complaints ...

Leigh and Co.

Wedding Coordinator

Honolulu, HI · On-site

$400/wk

Oversee ceremony and reception setup in alignment with the event design and our day-of execution playbook * Manage full wedding day execution from initial vendor arrival through final breakdown at ...

Leigh and Co.

Wedding Coordinator

Honolulu, HI

$400/wk

Oversee ceremony and reception setup in alignment with the event design and our day-of execution playbook * Manage full wedding day execution from initial vendor arrival through final breakdown at ...

Jim Falk Automotive Group

Receptionist

Kahului, HI · On-site

$18/hr

  • Medical

  • Retirement

This individual will be responsible for managing incoming phone calls, greeting and assisting ... the reception area is clean and well-maintained at all times - Handle customer complaints and ...

Robert Half

Receptionist, Office Assistant

Honolulu, HI · On-site

$45K - $50K/yr

Manage a busy appointment calendar, coordinate scheduling needs, and share clear information with ... Keep the reception and work areas clean, safe, and well organized, and document client interactions ...

Leigh and Co.

Wedding Coordinator

Hilo, HI

$350/wk

Oversee ceremony and reception setup in alignment with the event design and our day-of execution playbook * Manage full wedding day execution from initial vendor arrival through final breakdown at ...

Leigh and Co.

$350/wk

Oversee ceremony and reception setup in alignment with the event design and our day-of execution playbook * Manage full wedding day execution from initial vendor arrival through final breakdown at ...

Leigh and Co.

$350/wk

Oversee ceremony and reception setup in alignment with the event design and our day-of execution playbook * Manage full wedding day execution from initial vendor arrival through final breakdown at ...

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Showing results 41-60

All JobsReception JobsReception Manager JobsReception Manager Jobs in Hawaii

Reception Manager information

See Hawaii salary details

$11.4K

$63.6K

$91.9K

How much do reception manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for reception manager in Hawaii is $63,636.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $85,700.00 per year, depending on experience, location, and employer.

How to be a good reception manager?

A reception manager oversees front desk operations, ensuring excellent customer service, efficient communication, and smooth daily workflows. Key skills include leadership, organization, and proficiency with management tools like scheduling software; maintaining a professional demeanor and problem-solving ability are also essential.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.

What are the most commonly searched types of Reception jobs in Hawaii?

The most popular types of Reception jobs in Hawaii are:

What are popular job titles related to Reception Manager jobs in Hawaii?

For Reception Manager jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Reception Manager jobs in Hawaii look for?

The top searched job categories for Reception Manager jobs in Hawaii are:

What cities in Hawaii are hiring for Reception Manager jobs?

Cities in Hawaii with the most Reception Manager job openings:

Reception Manager jobs near you
Infographic showing various Reception Manager job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $63,636 per year, or $30.6 per hour.

Executive Assistant - Quality Manager - Kona Village

Rosewood Hotel Group

Kailua Kona, HI • On-site

$70K - $90K/yr

Full-time

Re-posted 27 days ago

Job description

General Information
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Country/Region
United States of America
Province/City
Hawaii
Hiring Entity
Kona Village Resort, A Rosewood Resort
Department
Executive Office
Job Type
Full-time Permanent
Job Description
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SCOPE:
Quality Assurance Executive Assistant's role goes beyond administrative work, as his/her duties are to help ensure the proper carrying out of the hotel's operation and service to accomplish the standards established by Rosewood Hotels & Resorts.
OVERVIEW:
The Quality Assurance Executive Assistant is responsible for monitoring, in coordination with department leaders, the proper carrying out of policies, standards and procedures related to Services. In order to accomplish the required quality standards, regular internal audits must be performed in those areas in which the service provided to the guest can be verified; furthermore, departmental goals must be set to be measured by internal audits.
The outcome of these audits must be reported as to ease its analysis to spot the improvement areas, and eventually to help come up with the most suitable strategies to achieve better results.
Besides internal audits, monitoring programs that allow for continuous improvement, such as the EGGs program, should be basic tools for spotting quality needs and improvement. The Quality Assurance Executive Assistant must be directly involved in the daily operation of the hotel, across the different departments.
Additional responsibilities will include providing administrative support to the Managing Director and the Executive Offices. Ensuring effective communication between Managing Director, hotel associates, guests, and the Executive offices. Executive Offices consist of Sales & Marketing, Finance, Talent & Culture and Hotel Management.
RESPONSIBILITIES:
  • Be a "Brand Ambassador" at all times and provide professional, warm and friendly service to associates, guests, customers, and vendors.
  • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
  • Provide daily administrative support to the team when required.
  • Promote the improvement of service quality and the accomplishment of standards in all departments involved in the guest experience.
  • Schedule and monitor audits of the different areas. These audits must be performed in accordance with Rosewood Hotels and Resorts, LQA, and Forbes standards.
  • Support managers to implement actions that allow the continuous improvement of the learning processes that lead to accomplish the standards across all areas of the hotel, working hand in hand with the Training Manager.
  • Participate in the Perfect Discovery to explain to new employees and interns, the importance and impact of the main hotel Quality measurement programs, such as LQA.
  • Participate in the weekly Operations Meeting, presenting the monthly results of internal audits and/or evaluations.
  • Attend the monthly meetings of the different departments to talk about LQA, Brands Standards, Forbes, etc. and present the follow-ups to their audits.
  • Supervise and support the action plans created by managers to achieve both, the property's goals, and each department's goals.
  • Determine, together with the Training Manager, the courses, workshops and/or talks that are needed in each department to achieve excellence in compliance with standards (reception, housekeeping, food and beverage, etc.). Ensure that the training is provided according to the needs detected by the audits results.
  • Be the link between LQA and the property by analyzing data from audits, so that department leaders can inform the results and goals to their teams and develop their action plans accordingly.
  • Be the "gatekeeper" of the property's service standards by identifying gaps in the overall service sequence and notifying managers for prompt correction and follow-up.
  • Participate in the MOD program; to be in direct contact with both, guests, and associates. Visit the different areas on a regular basis.
  • Fully fulfill the role as "GoAudits Champion", by being the main contact between the hotel and the App representatives to upload checklists, manage the number of users and ensure that the app is always functional.
  • Manage all administrative responsibilities including incoming phone calls, emails, correspondence promptly and in a courtesy manner. Able to follow up on matters arising and direct to the right person, if needed.
  • Schedule and manage appointments, travel arrangements, VIP reservations, update and maintain Managing Directors daily calendar and process expense reports.
  • Set up appointments with different parties: meeting invites, venue arrangement, meeting documents, PowerPoint presentation, refreshments, etc.
  • Attend meetings when required. Prepare addenda and minutes taking as assigned by Managing Director
  • Take and transcribe dictation and written drafts of correspondence, meeting minutes and other documents.
    Maintain all files as they relate to the department, both accurately and confidentially.
  • All other duties as required.

JOB PROFILE:
  • Experience: Minimum of 2 years in a Managerial or administrative position in the operational area of a Hotel/Resort, knowledgeable of Rooms and Food & Beverage Divisions' standards.
  • Education: Bachelor's degree in Tourism and/or related.
  • Competencies: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up of activities related to Quality in guest service, ability to problem solve, understanding of the associates' needs, ability to work under minimal supervision, being able to keep confidential information related to associates, property and guests. Exceptional interpersonal and communications skills. Ability to multitask and prioritize, demonstrating excellent time management skills. Ability to cope with a fast-paced working environment with composure and agility.
  • Technical Knowledge and Skills: Management of Microsoft Office, PowerPoint, Opera, Knowcross, LQA platform, Forbes and the GoAudits app, ability to type 60 wpm.
  • Languages: Required to speak, read and write in English, with fluency in other languages preferred.
  • Physical requirements: Must be able to exert physical effort in transporting 15 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at time throughout work periods, and satisfactorily communicate with guest and co-workers tot heir understanding.
  • Licenses and Certifications: Not Required

Salary: $70,000.00-$90,000.00/annually
About Us
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Located on the Kona Coast of the Big Island of Hawai'i, the iconic Kona Village Resort opens its doors and welcomes back 'ohana (family) to the historic and culturally rich destination in 2023. Spanning 81 acres of stunning geologic landscape and richness, Kona Village, A Rosewood Resort draws inspiration from the history of the site, local culture and natural elements.
Less than 10 miles north of the Kona International Airport, Kona Village, A Rosewood Resort will debut 150 unique, standalone guest hales with locally-inspired décor and a privileged sense of seclusion. An array of distinct dining venues, including the original resort's beloved Shipwreck Bar and Talk Story Bar, will offer elevated yet relaxed experiences. The resort also offers an array of event spaces and outdoor activities, making it an exceptional destination for meetings, events and celebrations.

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