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Reception Manager Jobs in Hawaii (NOW HIRING)

$65K/yr

The Front Office Manager is responsible for overseeing the day-to-day and long-term operations of guest reception, reservations, and telephone services while ensuring high standards of guest ...

OFFICE CLERK

Kailua Kona, HI · On-site

$16.25 - $21/hr

Schedule appointments and manage calendars * Respond to emails and general inquiries * Maintain an organized and welcoming reception area * Assist with basic administrative and clerical tasks

New

OFFICE CLERK

Kailua Kona, HI · On-site

$16.25 - $21/hr

Schedule appointments and manage calendars * Respond to emails and general inquiries * Maintain an organized and welcoming reception area * Assist with basic administrative and clerical tasks

New

Key Responsibilities Reception and Client Service * Greet clients, visitors, and vendors in a ... Manage calendars and schedules as requested. * Set up in-house or external meetings, including room ...

Showing results 21-40

Reception Manager information

See Hawaii salary details

$11.4K

$63.6K

$91.9K

How much do reception manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for reception manager in Hawaii is $63,636.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $85,700.00 per year, depending on experience, location, and employer.

How to be a good reception manager?

A reception manager oversees front desk operations, ensuring excellent customer service, efficient communication, and smooth daily workflows. Key skills include leadership, organization, and proficiency with management tools like scheduling software; maintaining a professional demeanor and problem-solving ability are also essential.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.

What are the most commonly searched types of Reception jobs in Hawaii?

The most popular types of Reception jobs in Hawaii are:

What are popular job titles related to Reception Manager jobs in Hawaii?

For Reception Manager jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Reception Manager jobs in Hawaii look for?

The top searched job categories for Reception Manager jobs in Hawaii are:

What cities in Hawaii are hiring for Reception Manager jobs?

Cities in Hawaii with the most Reception Manager job openings:

Infographic showing various Reception Manager job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $63,636 per year, or $30.6 per hour.

$65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Job description

City, State:Fort Lee, New Jersey


 

Title: Front Office Manager

Location: Fort Lee, New Jersey

FLSA: Non-Exempt

Status: Full-time

Reports to: General Manager

Supervises: Front Office Department

Pay Range: $65,000 yearly salary

Job Summary: The Front Office Manager is responsible for overseeing the day-to-day and long-term operations of guest reception, reservations, and telephone services while ensuring high standards of guest satisfaction and operational efficiency. This role works closely with the General Manager to maintain revenue, expense, and quality targets, ensuring a smooth and efficient operation that exceeds guest and ownership expectations.

Essential Functions and Duties:

  • Ensure guests are greeted, checked in, and allocated rooms promptly and courteously.

  • Oversee strict adherence to check-in procedures, ensuring accurate guest details and billing information are obtained.

  • Address guest issues or complaints promptly to ensure guest satisfaction.

  • Ensure rooms are serviced and maintained to the company's established standards.

  • Maximize room occupancy within the agreed overbooking policy.

  • Facilitate effective communication between reservations, front office staff, and other departments, including housekeeping.

  • Ensure that all guest charges are accurately posted and kept up to date.

  • Strictly enforce credit control procedures and ensure accounts are balanced daily.

  • Oversee efficient and speedy check-out procedures.

  • Ensure that luggage is promptly delivered to and collected from guest rooms.

  • Maintain the cleanliness and order of all front-of-house areas, including the entrance and lobby.

  • Conduct regular performance appraisals for front office staff, providing training and development as needed.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills:

  • 3+ years of front office management experience in a hotel environment, with a strong focus on guest service and operations.

  • Proven leadership and supervisory skills, with the ability to manage and develop a team.

  • Strong organizational and multitasking abilities to handle daily front office operations and guest interactions.

  • Proficiency in property management systems and financial reporting.

  • Excellent communication skills, both verbal and written, to interact effectively with guests, staff, and management.

  • Ability to analyze financial data, including budgets, forecasts, and revenue reports.

  • Ability to resolve guest complaints and service issues in a professional and timely manner.

  • Knowledge of hotel check-in/check-out procedures, billing, and room inventory management.

Work Environment:

  • Primarily an indoor role, working in the front office, lobby, and guest areas of the hotel.

  • Must be able to stand and walk for extended periods while overseeing front office operations and assisting guests.

  • Must be able to lift and carry objects up to 20 lbs occasionally.

  • Flexible schedule, including availability for evenings, weekends, and holidays, to accommodate guest needs and operational requirements.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:

2026-08-12

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.