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Reception Assistant Jobs in Mount Prospect, IL (NOW HIRING)

Junction Events

Front Office Assistant

Chicago, IL · On-site

$49K - $59K/yr

We are looking for a capable and friendly Front Office Assistant to work at our reception area. In this role, your duties will include answering incoming calls, scheduling appointments, and welcoming ...

Junction Events

Front Office Assistant

Chicago, IL · On-site

$49K - $59K/yr

We are looking for a capable and friendly Front Office Assistant to work at our reception area. In this role, your duties will include answering incoming calls, scheduling appointments, and welcoming ...

Wheaton Eye Clinic LTD

Medical Reception

Bartlett, IL · On-site

$17 - $20/hr

... and assist all incoming telephone calls * provide timely and accurate information and quality customer service to incoming patient inquiries * schedule appointments using a computerized scheduling ...

Fred Astaire Dance Studio of Northbrook

Be Seen First

Front Desk Reception

Northbrook, IL · On-site

$15 - $25/hr

Greet and assist students, guests and prospective clients in a professional and welcoming manner. * Answer phone calls, emails and inquiries regarding classes and studio programs. * Schedule ...

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All JobsReception JobsReception Assistant JobsReception Assistant Jobs in Mount Prospect, IL

Reception Assistant information

See Mount Prospect, IL salary details

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How much do reception assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for reception assistant in Mount Prospect, IL is $20.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $22.45 per hour, depending on experience, location, and employer.

What does a reception assistant do?

A Reception Assistant is responsible for greeting visitors, answering incoming calls, and providing administrative support at the front desk of an organization. They help manage appointments, handle inquiries, and direct guests to the appropriate departments. Additionally, Reception Assistants may sort mail, maintain visitor logs, and perform light clerical tasks to ensure the smooth operation of the office. Their role is essential in creating a positive first impression and facilitating efficient communication within the workplace.

What are some common challenges a reception assistant might face, and how can they effectively handle them?

Reception Assistants often face challenges such as managing multiple phone lines, handling a high volume of visitors, and addressing unexpected issues like scheduling conflicts. Effective time management, clear communication, and adaptability are key to handling these situations smoothly. Building strong organizational habits and staying calm under pressure will help you provide excellent service and maintain a welcoming environment.

What are the key skills and qualifications needed to thrive as a reception assistant, and why are they important?

To thrive as a Reception Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite and experience with phone systems or appointment scheduling tools are typically required. Excellent communication, professionalism, and a welcoming attitude help you stand out in this customer-facing role. These skills and qualities ensure efficient front-desk operations, positive first impressions, and effective support for both staff and visitors.

What is the difference between Reception Assistant vs Office Clerk?

AspectReception AssistantOffice Clerk
Primary RoleGreeting visitors, answering phones, managing front deskHandling administrative tasks, data entry, filing
Work EnvironmentFront reception area, customer-facingOffice setting, administrative area
Required SkillsCommunication, customer service, organizationData management, organization, basic computer skills
Common CertificationsNone typically required, but customer service experience helpsNone typically required, basic computer skills preferred

While both roles support office operations, a Reception Assistant primarily manages front desk duties and customer interactions, whereas an Office Clerk handles administrative and clerical tasks behind the scenes. The roles often overlap in skills like organization and communication, but their focus areas differ based on the work environment and responsibilities.

Which reception assistant job pays the most?

Reception assistant roles typically offer salaries that vary based on location, experience, and employer. Generally, positions in larger organizations or in regions with a higher cost of living tend to pay more. Advanced skills or certifications can also lead to higher compensation in this field.

What cities near Mount Prospect, IL are hiring for Reception Assistant jobs?

Cities near Mount Prospect, IL with the most Reception Assistant job openings:

Reception Assistant jobs near you

Patient Care Assistant (Medical Assistant)

Metro Infectious Disease Consultants

Morton Grove, IL • On-site

$17.75 - $22.75/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Full-Time Patient Care Assistant (Medical Assistant)

Metro Infectious Disease Consultants is seeking a full-time Patient Care Assistant (Medical Assistant) to work at the clinic located in Morton Grove, IL.

This Assistant's responsibilities include all duties related to the back-office with occasional front desk duties. Responsibilities assigned to individuals can and will change at any time at the discretion of management or the supervisor.

Back Office Responsibilities:

  • Escort patients from reception to exam room, documenting height, weight, blood pressure and temperature as indicated, document patient's chief complaint and notify doctor when patient is ready to be seen
  • Stock exam rooms with supplies each morning, clean rooms between patients
  • Maintain inventory of medical supplies, completing requisitions (order forms) in a timely manner to ensure supplies are not depleted
  • Other tasks as assigned by management

Front Office Responsibilities:

  • Filing of all scanned paperwork daily
  • Fax clinic schedules to physicians for next clinic day.
  • Prepare travel chart weekly
  • Open and distribute mail, daily
  • Print schedule for following clinic day. Verify that all progress notes and super-bills are attached
  • Order office supplies
  • Answer telephone calls, including closed offices at different locations
  • Page on consultations to physicians. Page should include consult, hospital, patient name, room number, referring physician, and hospital phone number with appropriate extension
  • Make appointments for new and existing patients according to set guidelines. If patient is new, directions should be given
  • Handle and process billing information daily
  • Handle and process dictation, letters, and physician orders daily
  • Register patients, enter and/or update patient demographics, make copies of vital information
  • Collect co-payments and past due balances from patients at check-in/check-out desk
  • Coordinate and process referral information for managed care patients
  • Process medical records requests
  • Escort patients from reception to exam room, documenting height, weight, blood pressure and temperature as indicated, document patient's chief complaint and notify doctor when patient is ready to be seen
  • Obtain laboratory specimens as requested, completing lab requisitions and preparing samples for pick-up by lab. Document same in Medical Record
  • Ensure superbills are completed at visit end, including, visit code, diagnoses and all labs ordered

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