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Real Time Monitoring Jobs (NOW HIRING)

Tech Firefly

Epic Real-Time Interface Analyst

$90/hr

Monitor error queues, tune interface performance, and manage code/configuration migrations through ... Proven experience building, routing, and supporting real-time interfaces using InterSystems ...

NRG Energy

Real Time Trader/Dispatcher I

Houston, TX · On-site

Real Time Trader/Dispatcher I Date: May 19, 2026 Location: Houston, TX, US, 77010 Company: NRG As ... Monitor and ensure ancillary services schedules are met to minimize portfolio risk and facilitate ...

AppFolio

Real-Time Data Engineer II

Denver, CO · On-site

$117K - $141K/yr

... for monitoring the completeness, correctness and reliability of our data sets Leverage agile ... You have industry experience with working with real time transformation technologies such as Apache ...

NRG Energy

Real Time Trader/Dispatcher I

Houston, TX

Manage the real-time operations of NRG's asset portfolio, including dispatching generation based ... Monitor and ensure ancillary services schedules are met to minimize portfolio risk and facilitate ...

AppFolio

Real-Time Data Engineer II

San Diego, CA · On-site

$121K - $146K/yr

... for monitoring the completeness, correctness and reliability of our data sets Leverage agile ... You have industry experience with working with real time transformation technologies such as Apache ...

NRG

Real Time Trader/Dispatcher I

Houston, TX · On-site

Manage the real-time operations of NRG's asset portfolio, including dispatching generation based ... Monitor and ensure ancillary services schedules are met to minimize portfolio risk and facilitate ...

Appfolio Inc

Real-Time Data Engineer II

Goleta, CA · On-site

$123K - $148K/yr

... for monitoring the completeness, correctness and reliability of our data sets Leverage agile ... You have industry experience with working with real time transformation technologies such as Apache ...

AppFolio

Real-Time Data Engineer II

Richardson, TX · On-site

$104K - $124K/yr

... for monitoring the completeness, correctness and reliability of our data sets Leverage agile ... You have industry experience with working with real time transformation technologies such as Apache ...

Peraton

Space Network Real-time Scheduler

Las Cruces, NM · On-site

As a Real-time Scheduler, you'll be responsible for the coordination of all on shift requests for ... Monitors customer's Demand Access System (DAS) scheduling and can modify the DAS events to minimize ...

NRG

Real Time Trader/Dispatcher I

Houston, TX

Manage the real-time operations of NRG's asset portfolio, including dispatching generation based ... Monitor and ensure ancillary services schedules are met to minimize portfolio risk and facilitate ...

Deepgram

Network Engineer, Real-Time Infrastructure

$160K - $220K/yr

Architect and optimize Deepgram's global network for real-time audio streaming, minimizing latency ... Develop latency measurement, monitoring, and optimization tooling to continuously improve network ...

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How much do real time monitoring jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for real time monitoring in the United States is $14.35, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $14.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Real Time Monitoring Specialist, and why are they important?

To thrive as a Real Time Monitoring Specialist, you need strong analytical skills, attention to detail, and experience with workforce management or monitoring systems—often supported by a degree in business, IT, or a related field. Familiarity with tools like Verint, NICE, or Genesys, as well as proficiency in Excel and other reporting platforms, is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure make someone stand out in this position. These skills and qualities are crucial for ensuring efficient operations, rapid response to incidents, and optimal performance in fast-paced environments.

How does the Real Time Monitoring role typically interact with other departments to ensure operational efficiency?

In a Real Time Monitoring role, professionals frequently collaborate with teams such as operations, IT support, and management to address issues as they arise and minimize downtime. They provide timely alerts and updates about system performance or incidents, enabling swift action and coordinated problem-solving. Open communication and quick response are crucial, as real-time monitors often bridge the gap between technical staff and business units to maintain seamless operations. This collaboration also helps in refining processes and improving overall service quality.

What is real time monitoring in a workplace setting?

Real time monitoring refers to the continuous observation and analysis of activities, processes, or systems as they happen. In a workplace, this often involves using specialized software or tools to track performance metrics, workflow, and potential issues instantly. The goal is to quickly identify and respond to problems, ensure optimal efficiency, and maintain high standards of service or production. Real time monitoring is commonly used in sectors such as IT, call centers, manufacturing, and logistics, where immediate action can prevent disruptions and improve outcomes.

What is the difference between Real Time Monitoring vs Data Analyst?

AspectReal Time MonitoringData Analyst
Required CredentialsTechnical certifications, monitoring tools experienceDegree in statistics, data science, or related field
Work EnvironmentOperational settings, IT or industrial environmentsOffice, data analysis labs, or remote
Industry UsageManufacturing, IT, healthcare, utilitiesFinance, marketing, healthcare, research
Primary FocusReal-time data collection and alertingData interpretation and reporting

Real Time Monitoring focuses on continuous, immediate data collection and alerting in operational environments, while Data Analysts interpret and analyze data to inform decisions. Both roles require analytical skills but differ in their tools, environment, and objectives.

More about Real Time Monitoring jobs
What cities are hiring for Real Time Monitoring jobs? Cities with the most Real Time Monitoring job openings:
What states have the most Real Time Monitoring jobs? States with the most job openings for Real Time Monitoring jobs include:
What job categories do people searching Real Time Monitoring jobs look for? The top searched job categories for Real Time Monitoring jobs are:
Real Time Monitoring jobs near you
Infographic showing various Real Time Monitoring job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $29,847 per year, or $14.3 per hour.

Workforce Management Real-Time Analyst

Orion180

Melbourne, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

At Orion180, we don't just stand out for what we do; we shine because of how we do it. Our mission is to deliver an exceptional insurance experience through innovative technology, unparalleled customer service, and a comprehensive suite of products. Our vision is to be the premier global provider of insurance solutions and redefine the insurance industry.
Orion180 is proud to call three vibrant cities home. Our headquarters on Florida's stunning Space Coast in Melbourne offers an exceptional quality of life, with affordable housing, excellent transportation, and close proximity to major cities like Orlando, Tampa, and Miami. Our Irving, Texas, office places us in a dynamic center of culture, business, and entertainment, keeping us closely connected to innovation and growth. Our Draper, Utah, location, nestled in the heart of the Salt Lake Valley, connects us to a rapidly growing tech ecosystem and provides access to the outdoor lifestyle and natural beauty the region is known for.
We are looking to hire a Workforce Management Real-Time Analyst to join our fast-paced and growing Customer Experience Team!
The Workforce Management Real-Time Analyst is responsible for monitoring contact center performance in real time, managing intraday staffing, supporting schedule adherence, and helping the business meet service level and operational goals. This role partners closely with operations leadership to identify risks, recommend staffing actions, and communicate performance updates throughout the day.
Key Responsibilities
  • Monitor real-time contact center performance, including call volume, queue conditions, service levels, agent states, and backlog trends.
  • Track schedule adherence and partner with operations leaders to address attendance, break, meal, and auxiliary time exceptions.
  • Make intraday staffing recommendations to help balance customer demand with available resources across supported channels.
  • Coordinate real-time mitigation actions such as overtime, voluntary time off, schedule adjustments, and staffing reallocations when needed.
  • Communicate timely updates on service level risks, performance trends, and operational impacts to leaders and stakeholders.
  • Prepare and distribute intraday, daily, weekly, and monthly reports related to service level, occupancy, adherence, shrinkage, and other workforce metrics.
  • Analyze performance trends and document drivers affecting results to support forecasting, planning, and continuous improvement efforts.
  • Work closely with workforce management and operations teams to support process improvements, special projects, and other assigned responsibilities.

Core Competencies
  • Strong initiative and sound judgment in a fast-paced environment.
  • Effective time management and ability to work independently with minimal supervision.
  • Strong organizational skills with the ability to manage multiple priorities at once.
  • Professional verbal and written communication skills.
  • Strong problem-solving skills and attention to detail.
  • Adaptability, flexibility, and a collaborative team mindset.
  • Reliable attendance and consistent follow-through.

Required Qualifications
Education and Work Authorization
  • High school diploma or GED required.
  • U.S. Citizen or Green Card Holder Required

Experience
  • Previous call center experience required.
  • Advanced Microsoft Excel skills, including formulas and report creation.
  • Ability to analyze data, identify trends, and support forecasting decisions.
  • Strong attention to detail and a high level of accuracy.
  • Ability to multitask and remain focused while working with reports and real-time data for extended periods.
  • Professional work ethic and strong sense of accountability.

Preferred Qualifications
  • Workforce management experience is preferred
  • Experience with workforce management and contact center platforms such as IEX, CMS, Avaya, Symposium, Blue Pumpkin, or similar systems is considered an asset.
  • VBA or automation experience is also a plus.

Work Schedule
Must be available to work within operating hours of 8:00 AM to 8:00 PM, Monday through Friday, based on business needs and assigned schedule.
WHAT'S IN IT FOR YOU:
Join Our Team & Make an Impact! At Orion180, we don't just meet expectations, we exceed them. If you're ready to take your career to the next level and be part of a growing, forward-thinking company, apply today!
  • Dynamic Environment: On-site role with a fast-paced and collaborative team culture. Results-driven office where your contributions make a real impact.
  • Compensation: Competitive base pay and performance bonuses.
  • Career Growth: Mentorship, growth tracks, and professional development.
  • Benefits: Medical, dental, vision, 401k, paid holidays, PTO and more!

The office environment is fast-paced and collaborative. An employee must be willing and able to work their regularly assigned work schedule onsite, and in times of need, be able to work an extended schedule depending on company or departmental needs, project requirements, or customer demands.
While performing general duties for this position, the employee is regularly required to sit, stand, and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, comprehending, and reading; being able to lift light objects (<25 lbs); and using standard office equipment such as computers, printers, and phones. In addition, there is an occasional need to bend, twist, or squat down to open/close cabinets and reach for files or other standard office-type objects.
Orion180 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Reasonable accommodations are available for qualified individuals with disabilities during the application process. Applicants who need accommodations may email hr@orion180.com to request assistance.

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