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Rcm Client Success Lead Jobs (NOW HIRING)

SuperDial

Client Success Manager

New York, NY · On-site

$110K - $150K/yr

As a Client Success Manager, you will own day-to-day relationships with healthcare clients ... Monitor key RCM performance metrics such as denial rates, claim turnaround time, and reimbursement ...

Ventra Health, Inc.

Director, Client Success

The Director, Client Success is responsible for overseeing and ensuring that Manager, Client ... Strong knowledge of Outlook and RCM software or equivalent workflow management software ...

DocNetwork

Client Success Manager

Ann Arbor, MI

$6K/mo

As part of a collaborative pod, alongside an Implementation Specialist and reporting to a Client Success Lead, you will be the primary point of contact for our clients. Your mission is to understand ...

Ventra Health, Inc.

Manager, Client Success

The Manager, Client Success is a liaison between Ventra Health and clients in terms of ... Strong knowledge of Outlook and RCM software or equivalent workflow management software ...

Nox Health

Client Success Associate

$60K - $70K/yr

We strive to give more access to the technology and care they need to lead fuller lives. Our depth ... About the role The Client Success Associate is an integral position within Client Success which ...

Harris

You will lead a team to implement best practices in client success, focusing on large-scale client ... Oversee the implementation and optimization of RCM processes to ensure clients are achieving ...

DocNetwork

Client Success Manager

Ann Arbor, MI

$6K/mo

As part of a collaborative pod, alongside an Implementation Specialist and reporting to a Client Success Lead, you will be the primary point of contact for our clients. Your mission is to understand ...

DocNetwork

Client Success Manager

Ann Arbor, MI · On-site

$6K/mo

As part of a collaborative pod, alongside an Implementation Specialist and reporting to a Client Success Lead, you will be the primary point of contact for our clients. Your mission is to understand ...

Pereview Software

Client Success Manager

Dallas, TX · On-site

Client Success Manager Are you a client advocate, focused on driving valuable business outcomes, a ... The ultimate goals are client adoption, expansion and retention which will lead to evangelists that ...

Pereview Software

Client Success Manager

Dallas, TX · On-site

Client Success Manager Are you a client advocate, focused on driving valuable business outcomes, a ... The ultimate goals are client adoption, expansion and retention which will lead to evangelists that ...

Comscore

Lead, Client Success

Manhattan, NY · On-site +1

$110K/yr

Lead, Client Success Location: Remote About This Role: The Lead, Client Success is a senior individual contributor responsible for independently managing a defined book of mid-tier client accounts or ...

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All JobsRcm Client Success Lead Jobs

Rcm Client Success Lead information

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$36K

$81.2K

$156K

How much do rcm client success lead jobs pay per year?

As of Jun 15, 2026, the average yearly pay for rcm client success lead in the United States is $81,196.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What is an RCM Client Success Lead?

An RCM (Revenue Cycle Management) Client Success Lead is a professional responsible for overseeing the relationship between healthcare organizations and their RCM service providers. Their main goal is to ensure client satisfaction by addressing concerns, optimizing revenue cycle processes, and helping clients achieve their financial objectives. They act as a liaison, coordinating communication, resolving issues, and identifying opportunities for process improvement. This role often involves data analysis, reporting, and collaborating with various teams to deliver solutions tailored to each client’s needs.

How does a RCM Client Success Lead typically collaborate with other departments to ensure client satisfaction?

As a RCM Client Success Lead, you'll frequently partner with cross-functional teams such as revenue cycle operations, IT, and analytics to address client needs and resolve issues efficiently. Regular meetings and clear communication with these departments are vital to streamline workflows, troubleshoot challenges, and implement improvements based on client feedback. This collaborative approach helps ensure that clients receive optimal service and that their revenue cycle objectives are consistently met, making teamwork an essential aspect of the role.

What is the difference between Rcm Client Success Lead vs Rcm Account Manager?

AspectRcm Client Success LeadRcm Account Manager
Primary FocusEnsuring client satisfaction, onboarding, and retentionManaging client accounts, upselling, and renewals
ResponsibilitiesLeading success strategies, coordinating with teams, improving client experienceHandling day-to-day account activities, sales, and relationship management
Required SkillsCustomer success, communication, problem-solvingSales, relationship building, negotiation

While both roles focus on client relationships within revenue cycle management, the Rcm Client Success Lead emphasizes client retention and success strategies, whereas the Rcm Account Manager concentrates on managing accounts and sales growth. The Lead role often involves leadership and strategic planning, making it ideal for those with a customer success background.

What are the key skills and qualifications needed to thrive as an RCM Client Success Lead, and why are they important?

To thrive as an RCM Client Success Lead, you need a deep understanding of revenue cycle management, healthcare operations, and client relationship management, often supported by a bachelor’s degree in healthcare administration or related field. Familiarity with RCM software platforms, data analytics tools, and knowledge of billing and coding standards are typically required. Outstanding communication, problem-solving, and leadership skills help build trust and proactively address client needs. These abilities are crucial for optimizing financial performance, ensuring client satisfaction, and driving long-term partnerships in a complex healthcare environment.

Client Success Manager

SuperDial

New York, NY • On-site

$110K - $150K/yr

Full-time

Medical, Dental, Vision

Posted 9 days ago

Job description

As a Client Success Manager, you will own day-to-day relationships with healthcare clients, ensuring they maximize value from SuperDial's AI-driven RCM solutions. You will focus on onboarding, adoption, and performance optimization across revenue cycle workflows, acting as both a trusted advisor and a hands-on problem solver.
About the Role:
  • Manage post-sale relationships for healthcare clients using SuperDial's AI solutions across RCM functions including eligibility, prior auth, claims follow-up, and denial management.
  • Drive onboarding and implementation, ensuring workflows are configured to improve revenue capture and reduce administrative burden.
  • Monitor key RCM performance metrics such as denial rates, claim turnaround time, and reimbursement efficiency.
  • Provide technical support by troubleshooting integrations (EHR/PM systems), reviewing logs, and partnering with engineering to resolve issues.
  • Deliver customer training on best practices for AI adoption and revenue cycle optimization.
  • Identify opportunities to expand usage of SuperDial's automation capabilities within existing workflows.
  • Escalate and track customer issues, ensuring timely resolution and high satisfaction.

About You:
  • 3+ years of experience in customer success, healthcare SaaS, or RCM operations.
  • Strong understanding of revenue cycle workflows including claims submission, denial resolution, and payer processes.
  • Technical aptitude with APIs, integrations, and healthcare systems (EHR/PM).
  • Strong communication and problem-solving skills.
  • Experience working with operational or billing teams in healthcare environments is a plus.

What's in it for you?
• The opportunity to own and drive customer success at a rapidly growing AI-powered healthcare company.
• A fast-moving, entrepreneurial culture where your work directly impacts customer satisfaction and retention.
• Competitive salary, performance-based bonuses, and benefits, including health, dental, vision, and equity options.
Who we are:
SuperDial is transforming AI in healthcare, delivering intelligent automation solutions that optimize revenue cycle management and operational efficiency. Our customer success team ensures clients experience seamless onboarding, rapid adoption, and ongoing innovation. Join us and help shape the future of AI in healthcare.
The base salary for this role ranges from $110,000 to $150,000, depending on experience, skill set, and fit. We also offer equity and benefits as part of our total compensation package. Final offers may vary based on experience and qualifications - we're always open to exceptional talent.

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