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Rcm Client Success Lead Jobs (NOW HIRING)

Redfish Recruiting

Client Success Lead

Client Success Lead Location: Remote Company Overview: Cotribute is a groundbreaking B2B SaaS fintech platform reshaping how financial institutions serve their members. Our award-winning platform ...

Modernizing Medicine, Inc.

RCM Client Advisor

... success and improve patient outcomes: * Consistently ranked as a Top Place to Work * 2025 Globee ... The RCM Client Manager collaborates with our internal RCM operations team and global partners to ...

CORA

$60K - $100K/yr

The Client Success Lead is the face of CORA to the borrowers and lenders they serve: on site, on calls, and inside the platform. Everything you test, verify, and analyze feeds a live system that ...

CORA

Client Success Lead

Boston, MA · On-site

$60K - $100K/yr

The Client Success Lead is the face of CORA to the borrowers and lenders they serve: on site, on calls, and inside the platform. Everything you test, verify, and analyze feeds a live system that ...

Modernizing Medicine, Inc.

RCM Client Advisor

... success and improve patient outcomes: * Consistently ranked as a Top Place to Work * 2025 Globee ... The RCM Client Manager collaborates with our internal RCM operations team and global partners to ...

Modernizing Medicine

RCM Client Advisor

... success and improve patient outcomes: * Consistently ranked as a Top Place to Work * 2025 Globee ... The RCM Client Manager collaborates with our internal RCM operations team and global partners to ...

Affirm

Client Success Lead

$110K - $172K/yr

As a Client Success (CS) Lead, you will work with our existing merchants to drive revenue and GMV expansion. The CS Lead position is a high-profile, merchant-facing role requiring outstanding ...

TechCollect

Client Success Lead

Rochester, MI · On-site

... As the Client Success Lead at TechCollect.ai, you will guide customers through the Hello to Hero journey, helping them move from their first interaction and free trial to becoming confident ...

TechCollect

Client Success Lead

Rochester, MI · On-site

Responsibilities As the Client Success Lead at TechCollect.ai, you will guide customers through the "Hello to Hero" journey, helping them move from their first interaction and free trial to becoming ...

Kestra Holdings

Client Success Lead

Tempe, AZ · On-site

... Lead with Purpose. Partner with Impact. The Client Service Director is a senior individual ... Our Mission is Powering Financial Independence, enabling the growth and success of investing ...

TechCollect

Client Success Lead

Rochester, MI · On-site

... As the Client Success Lead at TechCollect.ai, you will guide customers through the Hello to Hero journey, helping them move from their first interaction and free trial to becoming confident ...

TechCollect

Client Success Lead

Rochester, MI · On-site

Responsibilities As the Client Success Lead at TechCollect.ai, you will guide customers through the "Hello to Hero" journey, helping them move from their first interaction and free trial to becoming ...

Kestra Holdings

Client Success Lead

Tempe, AZ · On-site

... Lead with Purpose. Partner with Impact. The Client Service Director is a senior individual ... Our Mission is Powering Financial Independence, enabling the growth and success of investing ...

Affirm

Client Success Lead

$110K - $172K/yr

As a Client Success (CS) Lead, you will work with our existing merchants to drive revenue and GMV expansion. The CS Lead position is a high-profile, merchant-facing role requiring outstanding ...

The Juris Agency

Client Success Lead

Rochester, MI · On-site

Responsibilities As the Client Success Lead at TechCollect.ai, you will guide customers through the "Hello to Hero" journey, helping them move from their first interaction and free trial to becoming ...

Kestra Holdings

Client Success Lead

Tempe, AZ · On-site

... Lead with Purpose. Partner with Impact. The Client Service Director is a senior individual ... Our Mission is Powering Financial Independence, enabling the growth and success of investing ...

Kestra Holdings

Client Success Lead

Tempe, AZ · On-site

... Lead with Purpose. Partner with Impact. The Client Service Director is a senior individual ... Our Mission is Powering Financial Independence, enabling the growth and success of investing ...

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Rcm Client Success Lead information

See salary details

$36K

$81.2K

$156K

How much do rcm client success lead jobs pay per year?

As of Sep 11, 2026, the average yearly pay for rcm client success lead in the United States is $81,196.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What is an RCM Client Success Lead?

An RCM (Revenue Cycle Management) Client Success Lead is a professional responsible for overseeing the relationship between healthcare organizations and their RCM service providers. Their main goal is to ensure client satisfaction by addressing concerns, optimizing revenue cycle processes, and helping clients achieve their financial objectives. They act as a liaison, coordinating communication, resolving issues, and identifying opportunities for process improvement. This role often involves data analysis, reporting, and collaborating with various teams to deliver solutions tailored to each client’s needs.

How does an RCM Client Success Lead typically collaborate with other departments to ensure client satisfaction?

As a RCM Client Success Lead, you'll frequently partner with cross-functional teams such as revenue cycle operations, IT, and analytics to address client needs and resolve issues efficiently. Regular meetings and clear communication with these departments are vital to streamline workflows, troubleshoot challenges, and implement improvements based on client feedback. This collaborative approach helps ensure that clients receive optimal service and that their revenue cycle objectives are consistently met, making teamwork an essential aspect of the role.

What are the key skills and qualifications needed to thrive as an RCM Client Success Lead, and why are they important?

To thrive as an RCM Client Success Lead, you need a deep understanding of revenue cycle management, healthcare operations, and client relationship management, often supported by a bachelor’s degree in healthcare administration or related field. Familiarity with RCM software platforms, data analytics tools, and knowledge of billing and coding standards are typically required. Outstanding communication, problem-solving, and leadership skills help build trust and proactively address client needs. These abilities are crucial for optimizing financial performance, ensuring client satisfaction, and driving long-term partnerships in a complex healthcare environment.

What is the difference between Rcm Client Success Lead vs Rcm Account Manager?

AspectRcm Client Success LeadRcm Account Manager
Primary FocusEnsuring client satisfaction, onboarding, and retentionManaging client accounts, upselling, and renewals
ResponsibilitiesLeading success strategies, coordinating with teams, improving client experienceHandling day-to-day account activities, sales, and relationship management
Required SkillsCustomer success, communication, problem-solvingSales, relationship building, negotiation

While both roles focus on client relationships within revenue cycle management, the Rcm Client Success Lead emphasizes client retention and success strategies, whereas the Rcm Account Manager concentrates on managing accounts and sales growth. The Lead role often involves leadership and strategic planning, making it ideal for those with a customer success background.

What are popular job titles related to Rcm Client Success Lead jobs?

For Rcm Client Success Lead jobs, the most frequently searched job titles are:

Infographic showing various Rcm Client Success Lead job openings in the United States as of September 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $81,196 per year, or $39 per hour.

Client Success Lead

Remote

Redfish Recruiting
See more jobs at Redfish Recruitingexternal

Full-time

Re-posted 26 days ago

Job description

Job Title: Client Success Lead
Location: Remote
Company Overview:
Cotribute is a groundbreaking B2B SaaS fintech platform reshaping how financial institutions serve their members. Our award-winning platform offers advanced capabilities, including digital account opening, member onboarding, smart cross-selling, fraud prevention, and embedded analytics. With a blazing-fast, SOC2 Type 2 certified cloud-based architecture, Cotribute empowers credit unions and banks to compete with digital-first challengers while delivering delightful member experiences. Join our mission-driven team to make an impact in transforming the future of financial services.
Role Overview:
As a Client Success Lead, you will play a critical role in ensuring Cotribute's clients achieve exceptional results with our platform. You will proactively engage with clients, deliver data-driven insights, and guide them in maximizing platform value. This role is perfect for someone who is client-focused, technologically savvy, and thrives on using innovative tools to drive results in a collaborative environment.
Key Responsibilities:
1. Dashboards, Analytics, and Case Studies
  • Configure and manage internal and external dashboards to track and enhance client outcomes.
  • Use data to generate actionable insights and create impactful client success case studies.

2. Customer Marketing and Review Calls
  • Lead and support quarterly client review calls to showcase value, share updates, and strengthen partnerships.
  • Maintain a Net Promoter Score (NPS) of 8+ by ensuring exceptional client satisfaction and engagement.

3. Proactive Client Engagement
  • Maintain ongoing communication with clients, providing timely updates, support, and recommendations between review calls.
  • Conduct product demos and provide training to help clients optimize their use of the Cotribute platform.

4. Cross-Functional Collaboration
  • Partner with product, engineering, and marketing teams to address client needs and incorporate feedback into the product roadmap.
  • Develop training materials and resources to empower clients and enhance their experience with the platform.

5. Process Optimization and Innovation
  • Use AI-based tools to streamline processes, improve efficiency, and deliver better client outcomes.
  • Continuously explore and adopt new technologies like client success platforms and CRM tools to enhance client engagement.

Qualifications:
  • 3+ years of experience in client success, account management, or project management, preferably in a SaaS or fintech environment.
  • Strong technical aptitude and the ability to quickly learn and adapt to new tools and technologies.
  • Experience with creating and delivering personalized client success videos using tools like LOOM.
  • Proficiency in leveraging AI tools to optimize processes and improve client outcomes.
  • Ability to understand, demo, and train others on the Cotribute platform and its capabilities.
  • Experience with dashboards, analytics and other configurations tools is a plus.
  • Familiarity with client success platforms, CRM systems, and other SaaS technologies.
  • Exceptional communication and presentation skills, with the ability to engage with clients at all levels.
  • Detail-oriented, process-driven, and proactive problem solver with a customer-first mindset.
  • Experience in the banking, credit union, or financial services industry is highly desirable.
  • A humble, hungry, and helpful attitude, with a passion for delivering exceptional client experiences.

What We Offer:
  • A flexible remote work environment with opportunities for growth and development.
  • A collaborative and innovative culture where your contributions are valued.
  • Competitive compensation and benefits package.
  • The opportunity to work with cutting-edge technology and make a tangible impact on the fintech industry.

How to Apply:
If you're passionate about client success, technically proficient, and excited to work in a collaborative SaaS environment, we'd love to hear from you. Please send your resume and a brief cover letter to [Email Address] with the subject line "Client Success Lead Application."
Join Cotribute and help redefine client success in the fintech industry, leveraging innovation, technology, and exceptional service to create transformative experiences!

Apply