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Rcm Client Success Lead Jobs (NOW HIRING)

Modernizing Medicine, Inc.

RCM Client Advisor

$21.50 - $28.75/hr

... success and improve patient outcomes: * Consistently ranked as a Top Place to Work * 2025 Globee ... The RCM Client Advisor collaborates closely with our internal RCM operations team, leadership, and ...

FloSports

Client Success Lead, Wrestling

$143K - $176K/yr

The Client Success Lead is our day-to-day lead for our Wrestling Software partners ensuring success for our largest partnerships. RESPONSIBILITIES: * Ensure success for our wrestling software ...

Miebach

Client Success Lead, Supply Chain

Fishers, IN · On-site

As a Client Success Lead, you will work closely with consulting teams and senior account leaders to strengthen client relationships, identify opportunities to expand Miebach's services, and support ...

Esprow

This will include providing product demonstrations (demos) tailored to the specific needs of each client, engaging with clients to understand their specific requirements, offering guidance on how to ...

Esprow

Client Success Lead (Trainer)

Manhattan, NY

This will include providing product demonstrations (demos) tailored to the specific needs of each client, engaging with clients to understand their specific requirements, offering guidance on how to ...

Sound Physicians

VP, RCM Client Engagement

$141K - $181K/yr

Lead strategic initiatives aimed at improving efficiency, financial performance, and client ... Demonstrated success in client engagement, stakeholder management, and relationship building at the ...

Miebach

Client Success Lead - Life Sciences

Fishers, IN · On-site

As a Client Success Lead, you will serve as a trusted advisor to client stakeholders while partnering closely with Miebach's consulting, engineering, and digital teams. You will help clients navigate ...

HaloMD

Client Success Manager

Dallas, TX · Remote

$110K - $130K/yr

The Client Success Manager must have an in-depth understanding of revenue cycle management (RCM ... Lead client experience strategies and initiatives across departments. * Manage and support cross ...

HaloMD

Client Success Manager

Dallas, TX · Remote

$110K - $130K/yr

... RCM) , with historical experience across multiple care settings, including Emergency Rooms (ER ... Lead client experience strategies and initiatives across departments * Manage and support cross ...

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Rcm Client Success Lead information

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$36K

$81.2K

$156K

How much do rcm client success lead jobs pay per year?

As of Jun 15, 2026, the average yearly pay for rcm client success lead in the United States is $81,196.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What is an RCM Client Success Lead?

An RCM (Revenue Cycle Management) Client Success Lead is a professional responsible for overseeing the relationship between healthcare organizations and their RCM service providers. Their main goal is to ensure client satisfaction by addressing concerns, optimizing revenue cycle processes, and helping clients achieve their financial objectives. They act as a liaison, coordinating communication, resolving issues, and identifying opportunities for process improvement. This role often involves data analysis, reporting, and collaborating with various teams to deliver solutions tailored to each client’s needs.

How does a RCM Client Success Lead typically collaborate with other departments to ensure client satisfaction?

As a RCM Client Success Lead, you'll frequently partner with cross-functional teams such as revenue cycle operations, IT, and analytics to address client needs and resolve issues efficiently. Regular meetings and clear communication with these departments are vital to streamline workflows, troubleshoot challenges, and implement improvements based on client feedback. This collaborative approach helps ensure that clients receive optimal service and that their revenue cycle objectives are consistently met, making teamwork an essential aspect of the role.

What is the difference between Rcm Client Success Lead vs Rcm Account Manager?

AspectRcm Client Success LeadRcm Account Manager
Primary FocusEnsuring client satisfaction, onboarding, and retentionManaging client accounts, upselling, and renewals
ResponsibilitiesLeading success strategies, coordinating with teams, improving client experienceHandling day-to-day account activities, sales, and relationship management
Required SkillsCustomer success, communication, problem-solvingSales, relationship building, negotiation

While both roles focus on client relationships within revenue cycle management, the Rcm Client Success Lead emphasizes client retention and success strategies, whereas the Rcm Account Manager concentrates on managing accounts and sales growth. The Lead role often involves leadership and strategic planning, making it ideal for those with a customer success background.

What are the key skills and qualifications needed to thrive as an RCM Client Success Lead, and why are they important?

To thrive as an RCM Client Success Lead, you need a deep understanding of revenue cycle management, healthcare operations, and client relationship management, often supported by a bachelor’s degree in healthcare administration or related field. Familiarity with RCM software platforms, data analytics tools, and knowledge of billing and coding standards are typically required. Outstanding communication, problem-solving, and leadership skills help build trust and proactively address client needs. These abilities are crucial for optimizing financial performance, ensuring client satisfaction, and driving long-term partnerships in a complex healthcare environment.
RCM Client Advisor

RCM Client Advisor

Modernizing Medicine, Inc.

Remote

$21.50 - $28.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Join the Team Modernizing Medicine
At ModMed, we're not just building software-we're reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.
A Culture of Excellence
When you join ModMed, you're joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:
  • Consistently ranked as a Top Place to Work
  • 2025 Globee Business Awards: Gold Globee for "Technology Team of the Year"
  • 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties
  • Florida Venture Forum: Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.
Ready to modernize medicine with us?
Job Description Summary:
ModMed is hiring a driven, highly motivated, and experienced RCM Client Advisor to join our positive, passionate, and high-performing RCM (BOOST) Team. In this client-facing role, you will be responsible for managing the client relationship, revenue cycle activities, and reporting performance for our medical practice clients to ensure a successful client experience. The RCM Client Advisor collaborates closely with our internal RCM operations team, leadership, and global partners to ensure a healthy Accounts Receivable, improve overall client metrics, and achieve our clients' RCM key performance indicators (KPIs), goals, and service level agreements (SLAs). You will work closely with clients to understand their unique financial, business, reporting, and performance needs to best serve their business goals. This is an exciting opportunity to leverage your RCM expertise and serve as a subject matter expert to impact the revenue performance of medical practices.
Your Role
  • Serve as the primary point of contact for assigned medical practices. Develop and maintain strong relationships to understand their unique RCM needs, challenges, and organizational goals.
  • Manage, monitor, and audit end-to-end revenue cycle management processes. Establish, implement, and manage Practice Performance Plans that identify, quantify, and resolve issues impacting service levels and/or delivery of contractual obligations.
  • Review and analyze customer accounts, A/R data, denial trends, payer issues, and coding trends. Develop aggressive strategies and actionable plans to increase revenue, recommend solutions, and optimize workflows.
  • Conduct routine client meetings to present business metrics, KPIs, month-end reports, and proactive recommendations to ensure high-quality delivery of contracted services (including presentations to executive leadership for client accounts).
  • Promote collaborative relationships and work closely with the internal RCM operations team, operational leadership, and on/offshore global partners to coordinate processes, resolve complex issues, and ensure seamless service delivery.
  • Provide a high level of value and customer service to client practices and their patients by efficiently identifying and resolving insurance, billing, and complex escalated issues.
  • Serve as a subject matter expert on processes and workflows related to the RCM Advisor role. Maintain deep knowledge of current healthcare industry trends, specialty-related changes, and ModMed software enhancements/releases.
  • Participate in sales calls as needed to demonstrate depth of domain expertise to prospective clients.
  • Perform additional projects and job duties as assigned.

Skills & Requirements
  • Bachelor's Degree preferred and/or training or equivalent combination of education and experience. Having a medical billing and coding certification is preferred.
  • Proven experience in a client or practice-facing role managing the RCM performance for medical practices is preferred/required based on the book of business.
  • Proven experience analyzing AR, denial trends, and payer issues, as well as developing and presenting RCM KPIs and month-end reports (preferably to executive leaders).
  • Extensive knowledge of medical billing/coding, front-office, physician practice management, and healthcare business processes.
  • Strong understanding of various insurance carriers, including Medicare, private HMOs, and PPOs.
  • Ability to use formulas to analyze data, create tables and pivot tables, formatting, and conditional formatting (required).
  • Ability to manage and integrate information located in multiple software systems.
  • Exceptional written, verbal, interpersonal, and client-facing presentation skills required.
  • Professional demeanor required.

ModMed Benefits Highlight: At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:
United States
  • Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
  • 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
  • Generous Paid Time Off and Paid Parental Leave programs,
  • Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
  • Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
  • Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
  • Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
  • Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders' email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.

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