Review and assess RCC 319 document tailoring and compliance plans * Participate in Autonomous Flight Termination Unit (AFTU) development and provide launch operations support * Evaluate proposals for ...
Review and assess RCC 319 document tailoring and compliance plans * Participate in Autonomous Flight Termination Unit (AFTU) development and provide launch operations support * Evaluate proposals for ...
Software Assurance Engineer
Wallops Island, VA · On-site
$59.75 - $80.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Review and assess RCC 319 document tailoring and compliance plans * Participate in Autonomous Flight Termination Unit (AFTU) development and provide launch operations support * Evaluate proposals for ...
Quick apply
Software Assurance Engineer
Wallops Island, VA · On-site
$59.75 - $80.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Review and assess RCC 319 document tailoring and compliance plans * Participate in Autonomous Flight Termination Unit (AFTU) development and provide launch operations support * Evaluate proposals for ...
Machining Adjunct Instructor
Lancaster, VA · On-site
$30/hr
RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses ...
Machining Adjunct Instructor
Lancaster, VA · On-site
$30/hr
RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses ...
Maintain safety-critical software inventory and support commercial launch provider evaluationsReview and assess RCC 319 document tailoring and compliance plansParticipate in Autonomous Flight ...
Quick apply
Maintain safety-critical software inventory and support commercial launch provider evaluationsReview and assess RCC 319 document tailoring and compliance plansParticipate in Autonomous Flight ...
Dual Enrollment Adjunct Instructor
Richmond, VA · On-site
$793 - $1.4K/wk
RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses ...
Dual Enrollment Adjunct Instructor
Richmond, VA · On-site
$793 - $1.4K/wk
RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses ...
Machining Adjunct Instructor
Richmond, VA · On-site
$30/hr
RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses ...
Machining Adjunct Instructor
Richmond, VA · On-site
$30/hr
RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses ...
English Adjunct Instructor
Richmond, VA · On-site
$793 - $1.4K/wk
RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses ...
English Adjunct Instructor
Richmond, VA · On-site
$793 - $1.4K/wk
RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses ...
Adjunct Instructor - Haynesville Correctional Center
Richmond, VA · On-site
$793 - $1.4K/wk
RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses ...
Adjunct Instructor - Haynesville Correctional Center
Richmond, VA · On-site
$793 - $1.4K/wk
RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses ...
Engineering Adjunct Instructor
Richmond, VA · On-site
$793 - $1.4K/wk
RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses ...
Engineering Adjunct Instructor
Richmond, VA · On-site
$793 - $1.4K/wk
RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses ...
Psychology Adjunct Instructor
Richmond, VA · On-site
$793 - $1.4K/wk
RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses ...
Psychology Adjunct Instructor
Richmond, VA · On-site
$793 - $1.4K/wk
RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses ...
Machining Adjunct Instructor
Richmond, VA · On-site
$30/hr
RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses ...
Machining Adjunct Instructor
Richmond, VA · On-site
$30/hr
RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses ...
Testing Center Technician - Glenns Campus
Richmond, VA · On-site
$18/hr
RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses ...
Testing Center Technician - Glenns Campus
Richmond, VA · On-site
$18/hr
RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses ...
Nursing Adjuncts - Various Positions Available
Richmond, VA · On-site
$793 - $1.4K/wk
RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses ...
Nursing Adjuncts - Various Positions Available
Richmond, VA · On-site
$793 - $1.4K/wk
RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses ...
Testing Center Technician - Warsaw Campus
Richmond, VA · On-site
$18/hr
RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses ...
Testing Center Technician - Warsaw Campus
Richmond, VA · On-site
$18/hr
RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses ...
Operate, maintain, and sustain NASA Communications (NASCOM) - the primary interface for RCC internal/external communications and real-time data distribution. * Manage WAN/LAN interfaces and lines of ...
Quick apply
Operate, maintain, and sustain NASA Communications (NASCOM) - the primary interface for RCC internal/external communications and real-time data distribution. * Manage WAN/LAN interfaces and lines of ...
Protection Supervisor
Onancock, VA · On-site
$21.30 - $27.68/hr
Overview Manages the daily operation of RRMC, Doctors', RBHC, RCC-Hampton. Protection to ensure a safe and secure healthcare environment and to maintain order throughout all assigned facilities and ...
Protection Supervisor
Onancock, VA · On-site
$21.30 - $27.68/hr
Overview Manages the daily operation of RRMC, Doctors', RBHC, RCC-Hampton. Protection to ensure a safe and secure healthcare environment and to maintain order throughout all assigned facilities and ...
Management Analyst
Norfolk, VA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
MFOM-VSB; CFR/RCC process * Proficiency in MS Office (Word, Excel, Access, PowerPoint) Education: * Bachelor's degree in a related field Security: * NDA Requirements BENEFITS Solvere offers a ...
Management Analyst
Norfolk, VA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
MFOM-VSB; CFR/RCC process * Proficiency in MS Office (Word, Excel, Access, PowerPoint) Education: * Bachelor's degree in a related field Security: * NDA Requirements BENEFITS Solvere offers a ...
Management Analyst
Norfolk, VA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
MFOM-VSB; CFR/RCC process * Proficiency in MS Office (Word, Excel, Access, PowerPoint) Education: * Bachelor's degree in a related field Security: * NDA Requirements BENEFITS Solvere offers a ...
Management Analyst
Norfolk, VA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
MFOM-VSB; CFR/RCC process * Proficiency in MS Office (Word, Excel, Access, PowerPoint) Education: * Bachelor's degree in a related field Security: * NDA Requirements BENEFITS Solvere offers a ...
Habitability Program Logistics Specialist
Norfolk, VA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
MFOM-VSB; CFR/RCC process * Proficiency in MS Office (Word, Excel, Access, PowerPoint) Education: * Bachelor's degree in engineering Security: * NDA Requirements BENEFITS Solvere offers a ...
Habitability Program Logistics Specialist
Norfolk, VA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
MFOM-VSB; CFR/RCC process * Proficiency in MS Office (Word, Excel, Access, PowerPoint) Education: * Bachelor's degree in engineering Security: * NDA Requirements BENEFITS Solvere offers a ...
Habitability Program Logistics Specialist
Medical
Dental
Vision
Life
Retirement
PTO
MFOM-VSB; CFR/RCC process * Proficiency in MS Office (Word, Excel, Access, PowerPoint) Education: * Bachelor's degree in engineering Security: * NDA Requirements BENEFITS Solvere offers a ...
Habitability Program Logistics Specialist
Medical
Dental
Vision
Life
Retirement
PTO
MFOM-VSB; CFR/RCC process * Proficiency in MS Office (Word, Excel, Access, PowerPoint) Education: * Bachelor's degree in engineering Security: * NDA Requirements BENEFITS Solvere offers a ...
Rcc information
See Virginia salary details
$14.30 - $16.79
16% of jobs
$17.77 is the 25th percentile. Wages below this are outliers.
$16.79 - $19.28
24% of jobs
The median wage is $20.02 / hr.
$19.28 - $21.77
35% of jobs
$21.77 - $24.27
16% of jobs
$24.27 - $26.76
0% of jobs
$26.76 - $29.25
5% of jobs
$29.25 - $31.74
2% of jobs
$31.74 - $34.23
0% of jobs
$34.23 - $36.72
0% of jobs
$36.72 - $39.22
1% of jobs
$39.22 - $41.71
1% of jobs
$14
$22
$41
How much do rcc jobs pay per hour?
What is an RCC?
An RCC (Remote Customer Care) job typically involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat. RCC professionals work remotely and are responsible for ensuring customer satisfaction by resolving problems efficiently. Strong communication skills, technical knowledge, and problem-solving abilities are often required. Many RCC roles exist in industries like e-commerce, telecommunications, and IT support.
What are the key skills and qualifications needed to thrive as an RCC?
To thrive as an RCC (Remote Customer Care representative), strong verbal and written communication, excellent problem-solving abilities, and customer service experience are essential. Familiarity with CRM software, ticketing systems, and common office productivity tools is often required. Interpersonal skills, patience, and the ability to work independently are critical soft skills for excelling in this position. These skills are important to effectively resolve customer issues and ensure a high standard of customer satisfaction in a remote work environment.
What are some common challenges RCCs face when working remotely, and how can they be addressed?
RCCs often encounter challenges such as managing high call volumes, handling difficult customer interactions, and maintaining productivity without in-person supervision. Staying organized and using strong time-management techniques can help mitigate these issues. Many companies provide ongoing training, team chat platforms, and regular virtual meetings to support remote employees and encourage collaboration. Building rapport with your remote team and reaching out for guidance when needed can also help overcome the isolation that sometimes comes with remote work. Proactively engaging in these resources will set you up for success in a Remote Customer Care role.
What are popular job titles related to Rcc jobs in Virginia?
For Rcc jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Rcc jobs in Virginia look for?
The top searched job categories for Rcc jobs in Virginia are:
What cities in Virginia are hiring for Rcc jobs?
Cities in Virginia with the most Rcc job openings:

Job description
Position Description Summary:
APT Research is hiring a Software Assurance Engineer for our SMAS III contract. This position supports the ARES Safety and Mission Assurance Support (SMAS) III contract to provide onsite software safety assurance support for the NASA Safety & Mission Assurance (S&MA) Division at Wallops Flight Facility (WFF). This work involves expertise and skills related to software safety engineering, hazard analyses, and software engineering process review with a focus on Commercial launch AFTU checks, WFF safety-critical software analysis updates, oversight of Wind Weighting and Balloons avionics development, and evaluation of control systems modifications.
APT is an employee-owned engineering services company specializing in conducting safety and quality analyses for the U.S. Government. APT offers competitive salaries, advancement opportunities that match your professional development interest, and excellent benefits including being voted as the best place for working parents. Our employees are owners, each share in the commitment to deliver safe, reliable, and innovative Analysis, Planning, & Test Solutions and services that exceed expectations, build employee pride of ownership, and optimize shareholder value.
Responsibilities:
- Provide software assurance and safety engineering support for NASA mission and project software, with emphasis on safety-critical systems and Wallops Flight Facility (WFF) operations.Â
- Support multiple small projects with compliance verification, hazard analysis, and lifecycle oversight in accordance with NASA standards (NPR 7150.2, NASA-STD-8739.8) and Range Commanders Council (RCC) requirements.
- Software Assurance & Safety Analysis:
- Classify software and assess criticality using NASA engineering requirements (NPR 7150.2, NASA-STD-8739.8)
- Develop and maintain software assurance plans, hazard analyses, and risk assessments
- Perform requirements, design, and implementation analyses for safety-critical systems, including code coverage, complexity metrics, and static analysis verification
- Maintain bi-directional traceability between requirements, design, implementation, tests, and hazard analyses
- Verification & Validation:
- Conduct process audits for compliance with NASA and safety-critical software standards
- Analyze test plans, procedures, and verification activities; witness safety-critical tests
- Monitor product integration and confirm test sufficiency
- Track non-conformances, perform root cause analysis, and maintain risk/concern logs
- WFF Flight Safety Support:
- Maintain safety-critical software inventory and support commercial launch provider evaluations
- Review and assess RCC 319 document tailoring and compliance plans
- Participate in Autonomous Flight Termination Unit (AFTU) development and provide launch operations support
- Evaluate proposals for flight systems modifications and new developments
- Program Support:
- Participate in milestone and peer reviews representing software safety
- Collect and analyze software assurance metrics; report task progress
- Coordinate with government on project schedules and deliverables
Required Experience/Education:
- Education:Â Bachelors degree in computer science or related
- Experience:Â A minimum of seven years of related experience
- Technical Knowledge:Â NASA software engineering standards and directives (NPR 7150.2, NASA-STD-8739.8, GSFC policies)
- Active DOD Clearance Required
- Software safety criticality assessment methodologies
- Hazard analysis techniques and risk assessment frameworks
- Software development lifecycle (SDLC) processes and best practices
- Core Competencies:
- Requirements analysis and traceability management
- Verification and validation (V&V) methodologies
- Process audit execution and compliance verification
- Code quality analysis (code coverage, cyclomatic complexity, static analysis)
- Safety-critical software identification and classification
- Analytical & Communication:
- Technical writing (software assurance plans, hazard analyses, audit reports, assessments)
- Metrics collection, trending, and analysis
- Stakeholder coordination and presentation skills
- Root cause analysis and problem-solving
- Multi-project coordination and prioritization
- Will need to complete training courses on Software Safety for Practitioners, Intermediate Software Reliability, Systems Safety Engineering, and Software Failure Modes, Effects, and Criticality Analysis and Fault Tree Analysis as well as 392-WI-7150.4 Software auditor skills training in order to perform process audits
Preferred Experience:
- Range Commanders Council (RCC) standards, particularly RCC 319 and Appendix A
- NASA Range Safety and Payload Safety requirements
- Autonomous Flight Termination Unit (AFTU) systems knowledge
- Flight safety systems and launch operations experience
- Commercial launch vehicle operations and oversight
- Independent Verification & Validation (IV&V) activities
- Government project support and contracting environments
- Experience with safety-critical embedded systems
- Familiarity with Wallops Flight Facility (WFF) operations
- Experience with antenna control units, avionics systems, or flight termination systems
- Software architecture and detailed design analysis for mission-critical applications
- Prior participation in milestone reviews as software safety representative
Security Clearance Requirement:
- Must have an active DOD clearance
Essential Job Functions:
Work Environment:
- Full time, 40+ hours a week when required, including periodic extended shifts, weekends, holidays, and shift changes (1st, 2nd or 3rd as required).
- Work in excess of 40 hours a week (comp time, or OT when approved by CO) will be frequently required.
- Working in non-environmentally controlled areas.
- Working at heights (with fall protection) sometimes required.
- Working in confined spaces sometimes required.
Travel Requirements:
- May Require ability to travel domestically <10%
Physical Requirements:
- Extended periods of standing, stooping, and bending are expected.
- Ability to climb stairs
- Ability to lift >15 lbs.
Other Essential Functions:
- Ability to work independently with minimal supervision, make rational decisions, and to exercise good judgement
- Work attire must be appropriate for the position and must not impose a safety risk / hazard to the employee or others
EOE/Minorities/Females/Veterans/Disabled
APT Research is an Equal Opportunity Employer and provides reasonable accommodations for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the following email address, hr@apt-research.com and/or phone number (256.327.3373) to contact us about your interest in employment with APT Research, Inc.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. APT Research, Inc. participates in E-Verify.
About APT RESEARCH
Sourced by ZipRecruiter
Industry
Construction
Company size
51 - 200 Employees
Headquarters location
Huntsville, AL, US
Year founded
1990