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$14

$22

$41

How much do rcc jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for rcc in Minnesota is $22.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $22.36 per hour, depending on experience, location, and employer.

What is an RCC job?

An RCC (Remote Customer Care) job typically involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat. RCC professionals work remotely and are responsible for ensuring customer satisfaction by resolving problems efficiently. Strong communication skills, technical knowledge, and problem-solving abilities are often required. Many RCC roles exist in industries like e-commerce, telecommunications, and IT support.

What are the key skills and qualifications needed to thrive in the Rcc position, and why are they important?

To thrive as an RCC (Remote Customer Care representative), strong verbal and written communication, excellent problem-solving abilities, and customer service experience are essential. Familiarity with CRM software, ticketing systems, and common office productivity tools is often required. Interpersonal skills, patience, and the ability to work independently are critical soft skills for excelling in this position. These skills are important to effectively resolve customer issues and ensure a high standard of customer satisfaction in a remote work environment.

What are some common challenges RCCs face when working remotely, and how can they be addressed?

RCCs often encounter challenges such as managing high call volumes, handling difficult customer interactions, and maintaining productivity without in-person supervision. Staying organized and using strong time-management techniques can help mitigate these issues. Many companies provide ongoing training, team chat platforms, and regular virtual meetings to support remote employees and encourage collaboration. Building rapport with your remote team and reaching out for guidance when needed can also help overcome the isolation that sometimes comes with remote work. Proactively engaging in these resources will set you up for success in a Remote Customer Care role.

What are popular job titles related to Rcc jobs in Minnesota? For Rcc jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Rcc jobs in Minnesota look for? The top searched job categories for Rcc jobs in Minnesota are:
What cities in Minnesota are hiring for Rcc jobs? Cities in Minnesota with the most Rcc job openings:
Rcc jobs near you
Infographic showing various Rcc job openings in Minnesota as of June 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $46,510 per year, or $22.4 per hour.
Senior Program Director

Senior Program Director

Rudolph Community and Care

Savage, MN

$82K - $95K/yr

Other

Posted 20 days ago

Job description

Description

About the Role


Rudolph Community and Care (RCC) is seeking a strategic and results-driven Senior Director to lead Program Operations across multiple sites. This senior leadership role oversees Directors and Associate Directors, ensuring program quality, financial performance, regulatory compliance, and strong leadership development.

Serving as RCC's Designated Manager, the Senior Director plays a critical role in advancing our Vivid Vision by strengthening operational excellence, driving measurable outcomes, and shaping the future of services for the persons we serve.

Requirements

Key Responsibilities
  • Provide strategic oversight to multi-site program leadership
  • Ensure 245D licensing readiness and regulatory compliance
  • Monitor performance metrics and proactively address risk areas
  • Oversee financial health and operational execution across designated sites
  • Use data and KPIs to drive continuous improvement
  • Develop Directors through coaching, accountability, and succession planning
  • Partner with executive leadership to advance organizational strategy
Qualifications
  • 8-10+ years of leadership experience in a 245D licensed setting
  • Experience overseeing Directors or multi-site leadership teams
  • Strong financial and operational management background
  • Proven ability to lead through data and performance metrics
  • Exceptional communication and executive leadership skills

Apply