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Rcc Jobs in Maple Grove, MN (NOW HIRING)

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See Maple Grove, MN salary details

$14

$23

$43

How much do rcc jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for rcc in Maple Grove, MN is $23.38, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $23.37 per hour, depending on experience, location, and employer.

What is an RCC?

An RCC (Remote Customer Care) job typically involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat. RCC professionals work remotely and are responsible for ensuring customer satisfaction by resolving problems efficiently. Strong communication skills, technical knowledge, and problem-solving abilities are often required. Many RCC roles exist in industries like e-commerce, telecommunications, and IT support.

What are the key skills and qualifications needed to thrive as an RCC?

To thrive as an RCC (Remote Customer Care representative), strong verbal and written communication, excellent problem-solving abilities, and customer service experience are essential. Familiarity with CRM software, ticketing systems, and common office productivity tools is often required. Interpersonal skills, patience, and the ability to work independently are critical soft skills for excelling in this position. These skills are important to effectively resolve customer issues and ensure a high standard of customer satisfaction in a remote work environment.

What are some common challenges RCCs face when working remotely, and how can they be addressed?

RCCs often encounter challenges such as managing high call volumes, handling difficult customer interactions, and maintaining productivity without in-person supervision. Staying organized and using strong time-management techniques can help mitigate these issues. Many companies provide ongoing training, team chat platforms, and regular virtual meetings to support remote employees and encourage collaboration. Building rapport with your remote team and reaching out for guidance when needed can also help overcome the isolation that sometimes comes with remote work. Proactively engaging in these resources will set you up for success in a Remote Customer Care role.

What are popular job titles related to Rcc jobs in Maple Grove, MN?

For Rcc jobs in Maple Grove, MN, the most frequently searched job titles are:

What job categories do people searching Rcc jobs in Maple Grove, MN look for?

The top searched job categories for Rcc jobs in Maple Grove, MN are:

What cities near Maple Grove, MN are hiring for Rcc jobs?

Cities near Maple Grove, MN with the most Rcc job openings:

Rcc jobs near you
Infographic showing various Rcc job openings in Maple Grove, MN as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,625 per year, or $23.4 per hour.

Program Supervisor - 245D

Rudolph Community and Care

Shakopee, MN • On-site

$1.0K/day

Other

Medical, Dental, Vision, Life

Re-posted 4 days ago

Job description

Retention bonuses starting at $1,000 every 3 months for full-time employees  


Company Overview:

Rudolph Community & Care is a private person-centered organization providing adult foster care to vulnerable adults. We are a growing company, with plans to expand our services in the south metro in the coming months. We prioritize internal growth, offering advancement opportunities within our talented team.


Our Values:

Person Centered, Do the Right Thing, Positivity, Teamwork, Determination.


Pay Rate:

$25 per hour


Job Description:

As a Program Supervisor, you will oversee the operations of one house, working closely with your team to provide exceptional care and ensure compliance with regulatory standards. This role offers a meaningful opportunity to lead, support individuals, and grow within RCC.


Key Responsibilities:

  • Team Leadership: Supervise and develop DSPs to deliver person-centered care.
  • Operations Management: Manage staffing schedules, approve timecards, and provide on-call support as needed.
  • Compliance and Oversight: Ensure site adherence to 245D regulations and licensing standards.
  • Administrative Support: Collaborate with guardians, case managers, and healthcare providers. Maintain records, budgets, and medication audits.
  • Daily Site Management: Oversee meal planning, activities, and home maintenance to ensure a safe, comfortable environment.

Perks and Compensation:

  • Tenure-based retention bonuses starting at $1,000 every 3 months for full-time employees
  • $1,000 referral bonus for employee referrals
  • Additional shift bonuses and unlimited overtime opportunities
  • 5% guaranteed annual raise and opportunities for career advancement

Benefits Overview:

We offer a comprehensive benefits package, including:

  • Medical insurance
  • Dental insurance
  • Voluntary vision insurance
  • Basic life and AD&D insurance
  • Voluntary life and AD&D insurance
  • Voluntary short-term disability insurance
  • Paid training and professional development opportunities
  • Other benefits and perks

#ID


Compensation details: 25-25 Hourly Wage


PI629dcf51fe16-37820-41038726

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