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Ramp Service Agent Jobs in Raleigh, NC (NOW HIRING)

Unifi

Airport Customer Service Agent - RDU

Morrisville, NC · On-site

$14.50 - $19.50/hr

General information Job Title Airport Customer Service Agent - RDU Date Monday, August 31, 2026 ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

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Ramp Service Agent information

See Raleigh, NC salary details

$9

$16

$20

How much do ramp service agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for ramp service agent in Raleigh, NC is $16.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $17.74 per hour, depending on experience, location, and employer.

What is a ramp service agent?

Ramp Service Agents are airport ground crew members responsible for handling baggage, cargo, and mail, as well as guiding aircraft to and from gates. They operate various ground support equipment, such as baggage carts and belt loaders, and ensure that planes are loaded and unloaded safely and efficiently. Ramp Service Agents also perform safety checks and help with de-icing and aircraft cleaning as needed. This role is vital for maintaining on-time departures and ensuring the safety of passengers, crew, and cargo.

What are the key skills and qualifications needed to thrive as a ramp service agent, and why are they important?

To thrive as a Ramp Service Agent, you need physical stamina, attention to safety, and a high school diploma or equivalent, often with a valid driver's license. Familiarity with ground service equipment, baggage handling systems, and radio communication tools is typically required. Strong teamwork, time management, and clear communication skills help agents efficiently coordinate tasks under tight deadlines. These abilities are crucial for ensuring safe, timely, and accurate handling of aircraft and passenger baggage in a fast-paced airport environment.

What are some common challenges faced by ramp service agents and how can they be managed effectively?

Ramp Service Agents often work in fast-paced, physically demanding environments where weather conditions and strict flight schedules can present challenges. Managing time efficiently, following safety protocols, and maintaining clear communication with team members are essential to ensure smooth baggage handling and aircraft servicing. Building physical stamina, staying alert to safety procedures, and proactively addressing any operational issues with supervisors can help agents succeed and reduce workplace stress.

What is the difference between Ramp Service Agent vs Baggage Handler?

AspectRamp Service AgentBaggage Handler
CredentialsHigh school diploma, safety training, sometimes certificationHigh school diploma, safety training, sometimes certification
Work EnvironmentAirport tarmac, outdoor, physically demandingAirport baggage area, outdoor/indoor, physically demanding
Employer & IndustryAirlines, ground handling companiesAirlines, ground handling companies
Common Search/ComparisonYesYes

Both Ramp Service Agents and Baggage Handlers work in airport ground operations, often performing physically demanding tasks outdoors. They typically require similar certifications and work for airlines or ground handling companies. While their roles differ slightly—Ramp Service Agents handle aircraft servicing and ground support, whereas Baggage Handlers focus on luggage movement—they are often compared due to overlapping work environments and industry usage.

Are ramp service agents still getting paid?

Yes, ramp service agents are still getting paid as they perform essential duties such as loading and unloading aircraft, and their wages are typically based on hourly rates or salaries. Payment continues regardless of seasonal or operational changes, provided they remain employed. Compensation may vary depending on the employer, location, and experience level.

How much do you get paid as a ramp service agent?

Ramp service agents typically earn an hourly wage that ranges from $12 to $20, depending on experience, location, and employer. Many positions offer additional benefits such as overtime pay and opportunities for advancement, with some companies providing training on safety procedures and equipment operation.

Is it hard to get hired as a ramp service agent?

Getting hired as a ramp service agent can vary depending on the employer and location, but generally requires a high school diploma or equivalent, physical fitness, and the ability to work in a fast-paced environment. Prior experience is not always necessary, but good communication skills and the ability to follow safety procedures are important. Employers often conduct background checks and may require certification or training programs before employment.

What are popular job titles related to Ramp Service Agent jobs in Raleigh, NC?

For Ramp Service Agent jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Ramp Service Agent jobs in Raleigh, NC look for?

The top searched job categories for Ramp Service Agent jobs in Raleigh, NC are:

Ramp Service Agent jobs near you
Infographic showing various Ramp Service Agent job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $33,778 per year, or $16.2 per hour.

Baggage Service Office Airport Agent

Morrisville, NC • On-site

Envoy Air
Aviation • 10K+ employees
Learn more about Envoy Airexternal

$12.28/hr

Other

Medical, Life

Re-posted 5 days ago

Envoy Air rating

6.0

Company rating: 6.0 out of 10

Based on 163 frontline employees who took The Breakroom Quiz

21st of 26 rated airlines

Job description

Overview
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
  • Amazing employee flight privileges within the American Airlines global network
  • Training and development programs to take your career to the next level
  • Comprehensive health and life benefits (subject to location)
Pay rate: $12.28/hr.
Responsibilities
How will you make an impact?
Responsibilities
  • Assists passengers with claims for lost/damaged luggage.
  • May provide announcements to passengers explaining baggage procedures and offering assistance to disabled passengers at the baggage claim area.
  • Remove unclaimed bags from carousel.
  • Stack unclaimed items onto baggage carts and into storage racks/shelves in secured areas. May be required to handle same items multiple times. Baggage may weigh between 33.3 lbs. and 75 lbs.
  • Track and reconcile all claims filed by customers.
  • Push/pull baggage cart using two hands with forces between 51.4 lbs. and 75 lbs.
  • Occasionally twist and turn upper and lower back when retrieving/placing luggage from carousel or luggage storage area, and when retrieving items from printers at desk.
Qualifications
Who are we looking for?
Requirements
  • Minimum age: 18
  • High school diploma, GED, or international equivalent
  • Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license; or otherwise maintain all necessary authority and identification to travel for business needs as required; some license restrictions may prohibit a candidate from being considered for this role.
  • Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
  • Flexible to work additional hours with short notice when operationally necessary
  • Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs.
  • Must be willing and able to work outside in variable weather conditions
  • Must enjoy working under deadlines, working a physical job outdoors, and have an interest in the airline industry
  • Must be able to read, write, fluently speak, and understand the English language
  • Authorized to work in the United States without sponsorship

Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.

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