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Ramp Agent Jobs in Rochester, NY (NOW HIRING)

Envoy Air Inc.

Full time Ramp Agent

Rochester, NY

$16.33/hr

As a Ramp Agent, you will enjoy the fresh air while working outside in all weather conditions. * This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours ...

Envoy Air Inc.

Full time Ramp Agent

Rochester, NY · On-site

$16.33/hr

As a Ramp Agent, you will enjoy the fresh air while working outside in all weather conditions. * This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours ...

Envoy Air Inc.

Full time Ramp Agent

Rochester, NY

$16.33/hr

As a Ramp Agent, you will enjoy the fresh air while working outside in all weather conditions. * This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours ...

Unifi

Airport Ramp Agent (Avelo) - ROC

Rochester, NY · On-site

$15.25 - $18.75/hr

General information Job Title Airport Ramp Agent (Avelo) - ROC Date Wednesday, June 17, 2026 Entity Unifi Aviation, LLC State New York City Rochester Base Pay Rate: $ 16.00 Full/Part Time Part Time ...

Unifi

Airport Ramp Agent (Delta) - ROC

Rochester, NY · On-site

$15.25 - $18.75/hr

General information Job Title Airport Ramp Agent (Delta) - ROC Date Wednesday, June 17, 2026 Entity Unifi Aviation, LLC State New York City Rochester Base Pay Rate: $ 16.00 Full/Part Time Part Time ...

Envoy Air Inc.

Airport Agent - Ramp

Rochester, NY · On-site

$16.33/hr

As a Ramp Agent, you will enjoy the fresh air while working outside in all weather conditions. * This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours ...

Envoy Air Inc.

Airport Agent - Ramp

Rochester, NY

$16.33/hr

As a Ramp Agent, you will enjoy the fresh air while working outside in all weather conditions. * This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours ...

Envoy Air Inc.

Airport Agent - Ramp

Rochester, NY

$16.33/hr

As a Ramp Agent, you will enjoy the fresh air while working outside in all weather conditions. * This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours ...

Meenan

Customer Care Agent

Hopewell, NY · On-site

$15.75 - $21/hr

As a Customer Care Agent , you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active ...

Star Group LP

Customer Care Agent

Hopewell, NY · On-site

$18 - $20/hr

As a Customer Care Agent , you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active ...

Tompkins Financial

Customer Experience Agent

Batavia, NY · On-site

$18 - $19.50/hr

Customer Service Representative Overview: Answers general inbound calls in a care center with the goal of customer satisfaction, and customer retention. Takes care of inbound calls of a lesser ...

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Ramp Agent information

See Rochester, NY salary details

$9

$16

$20

How much do ramp agent jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for ramp agent in Rochester, NY is $16.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.03 per hour, depending on experience, location, and employer.

What are some common challenges ramp agents face during their shifts and how can they overcome them?

Ramp Agents often work in fast-paced, physically demanding environments and may face challenges such as inclement weather, tight turnaround times, and coordinating with multiple teams to ensure safe and efficient aircraft handling. Staying organized, maintaining clear communication with colleagues, and adhering strictly to safety protocols are essential for overcoming these hurdles. Many employers provide thorough training and ongoing support to help Ramp Agents adapt and perform their duties effectively, even under pressure.

Is it hard to get hired as a ramp agent?

Getting hired as a ramp agent can be competitive, as many airports and airlines seek candidates with physical stamina, attention to safety protocols, and the ability to work in a fast-paced environment. Prior experience or certifications such as OSHA training can improve chances, but entry-level positions are often available for those willing to meet the physical and background requirements.

What is the difference between Ramp Agent vs Baggage Handler?

AspectRamp AgentBaggage Handler
CredentialsHigh school diploma or equivalent, safety trainingHigh school diploma or equivalent, safety training
Work EnvironmentAirport tarmac, aircraft loading areasAirport baggage claim areas, tarmac
Employer & IndustryAirlines, ground service companiesAirlines, ground handling services
Job FocusAircraft ground support, cargo, safetyBaggage handling, loading/unloading

Both Ramp Agents and Baggage Handlers work in airport ground operations, often overlapping in safety and physical tasks. Ramp Agents focus on aircraft support, cargo, and safety procedures, while Baggage Handlers specialize in managing passenger luggage. Understanding these differences helps job seekers find the right role in airport ground services.

Do ramp agents make good money?

Ramp agents typically earn an hourly wage that varies by location and experience, with median pay around $15 to $20 per hour. Some positions offer additional benefits such as overtime pay, shift differentials, and opportunities for advancement, which can increase overall earnings.

What is a ramp agent?

Ramp agents are airport ground support workers who are responsible for handling baggage, guiding aircraft to and from gates, operating ground service equipment, and ensuring the safe and efficient movement of aircraft on the ramp area. They play a crucial role in loading and unloading luggage, cargo, and mail, as well as marshaling planes, de-icing, and performing safety checks. Ramp agents work outdoors in all weather conditions and must follow strict safety procedures to support smooth airport operations.

What does a ramp agent do?

The job of a ramp agent is to help load and unload cargo or baggage, direct and service aircraft, and perform other tasks in and around the airport ramp. The airport ramp—also known as the apron—is the part of the airport where planes are parked, refueled, loaded, unloaded, and boarded by passengers at the gate. A ramp agent oversees operations in this area to ensure planes remain on schedule and address any problems as quickly as possible. They move inside the airport when necessary, ensure each gate is clear when an aircraft approaches, keep watch for stray luggage, guide planes and passengers, and provide other services for each airplane. The primary qualifications to become a ramp agent are strong communication skills and a high school diploma.

What qualifications do I need to be a ramp agent?

To become a ramp agent, candidates typically need a high school diploma or equivalent and must pass a background check and drug screening. Physical stamina, the ability to lift heavy objects, and good communication skills are important, and some employers may require certification in safety procedures or equipment operation.

What are the key skills and qualifications needed to thrive as a ramp agent, and why are they important?

To thrive as a Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent, often supported by airport security clearance. Familiarity with ground support equipment, baggage handling systems, and safety protocols is crucial. Strong teamwork, effective communication, and the ability to work efficiently under pressure help ramp agents excel in coordinating timely aircraft operations. These skills ensure safe, efficient luggage handling and aircraft turnaround, directly impacting airline schedules and passenger satisfaction.
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Ramp Agent jobs near you
Infographic showing various Ramp Agent job openings in Rochester, NY as of July 2026, with employment types broken down into 73% Full Time, 18% Part Time, and 9% Contract. Highlights an 100% In-person job distribution, with an average salary of $34,285 per year, or $16.5 per hour.

Full time Ramp Agent

Envoy Air Inc.

Rochester, NY

$16.33/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 9 days ago

Envoy Air rating

6.0

Company rating: 6.0 out of 10

Based on 162 frontline employees who took The Breakroom Quiz

20th of 26 rated airlines

Job description

Come and work for Envoy Air, an American Airlines Group Company, at ROC and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.

 

We are hiring immediately, with no experience required

Pay rate: $16.33 / HR


What’s in it for you?

  • Travel for free with your family and friends on flights across the American Airlines global network.
  • Comprehensive benefits package which includes health, dental, prescription, and vision coverage so you stay healthy.
  • Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
  • In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
  • Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
  • Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.

What you will be doing!

  • Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
  • No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
  • Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
  • Tired of being stuck inside all day? As a Ramp Agent, you will enjoy the fresh air while working outside in all weather conditions.
  • This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!

Requirements:

  • Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
  • Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver’s license; or otherwise maintain all necessary authority and identification to travel for business needs as required; some license restrictions may prohibit a candidate from being considered for this role.
  • 18 years or older.
  • High school diploma, GED, or international equivalent.
  • Ability to pass a pre-employment drug screen and background check.
  • Authorized to work in U.S. without sponsorship.

#EnvoyOversight

Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos

Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT. 

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.

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