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Ramp Agent Customer Service Agent Jobs (NOW HIRING)

Atlantic Aviation

Ramp Agent - Full Time

Birmingham, AL

$16.50/hr

Perform customer service activities such as helping customers with aircraft scheduling and fueling ... Required Skills Ramp Agent Qualifications * High school diploma or GED certificate * 18 years of ...

Atlantic Aviation

Ramp Agent - Full Time

Morristown, NJ

$16.50 - $17.50/hr

Perform customer service activities such as helping customers with aircraft scheduling and fueling ... Required Skills Ramp Agent Qualifications * High school diploma or GED certificate * 18 years of ...

Atlantic Aviation

Ramp Agent - Full Time

Blaine, MN

$17 - $19/hr

Perform customer service activities such as helping customers with aircraft scheduling and fueling ... Required Skills Ramp Agent Qualifications * High school diploma or GED certificate * 18 years of ...

NextGen GHS

Ramp Agent

Austin, TX · On-site

$18.40/hr

The Ramp Agent will be responsible for handling the loading, unloading, and transporting of luggage, cargo, and other items to and from aircraft. This role requires attention to detail, physical ...

Denali Staffing Group

Ramp Agent

Lihue, HI · On-site

$19 - $23/hr

Working as part of a ground handling team, the Ramp Agent is responsible for various tasks related to the movement, loading, unloading, and servicing of aircraft, as well as the coordination of ...

Jazz Aviation

Customer Service Agent (PT)

Santa Clarita, CA · On-site

$15.75 - $21/hr

Liaise with external and internal customers. i.e. ramp agent, flight crew, dispatch, etc. * Provide outstanding customer service answering general inquiries at the airport. * Assist passengers ...

Atlantic Aviation

Ramp Agent - Full Time

Aspen, CO · On-site

$22 - $28.90/hr

Perform customer service activities such as helping customers with aircraft scheduling and fueling ... Required Skills Ramp Agent Qualifications * High school diploma or GED certificate * 18 years of ...

NextGen GHS

Ramp Agent

Austin, TX · On-site

$18.40/hr

The Ramp Agent will be responsible for handling the loading, unloading, and transporting of luggage, cargo, and other items to and from aircraft. This role requires attention to detail, physical ...

NextGen GHS

Ramp Agent

Austin, TX · On-site

$15.25 - $18.75/hr

The Ramp Agent will be responsible for handling cargo and baggage, operating ground support equipment, and ensuring the safe and timely movement of aircraft. Schedule: Sunday 04:15-08:00 AM Monday 03 ...

NextGen GHS

Ramp Agent

Austin, TX · On-site

$15.25 - $18.75/hr

The Ramp Agent will be responsible for handling cargo and baggage, operating ground support equipment, and ensuring the safe and timely movement of aircraft. Schedule: Sunday 04:15-08:00 AM Monday 03 ...

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Ramp Agent Customer Service Agent information

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How much do ramp agent customer service agent jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for ramp agent customer service agent in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.27 per hour, depending on experience, location, and employer.

What is a ramp agent customer service agent?

Ramp Agent Customer Service Agents are airport personnel responsible for handling both ground operations and customer interactions. They load and unload baggage, guide aircraft to and from gates, operate ground service equipment, and ensure the safe movement of aircraft on the ramp. Additionally, they assist passengers with boarding, provide information, and help resolve any service-related issues on the ground. Their role is crucial in maintaining flight schedules and delivering a positive travel experience.

What are the key skills and qualifications needed to thrive as a ramp agent customer service agent?

To thrive as a Ramp Agent Customer Service Agent, you need strong physical fitness, attention to detail, and a high school diploma or equivalent. Familiarity with ground service equipment, radio communication systems, and safety protocols is typically required, and some employers may prefer candidates with certifications like OSHA or airport security clearance. Outstanding teamwork, time management, and problem-solving abilities help agents excel in high-pressure, customer-facing environments. These skills are crucial to ensure safe, efficient ground operations and a positive travel experience for passengers.

How do ramp agent customer service agents typically balance physical ramp duties with customer-facing responsibilities during a shift?

Ramp Agent Customer Service Agents often split their time between working on the tarmac—handling luggage, guiding aircraft, and performing safety checks—and assisting passengers inside the terminal. Balancing these duties requires strong time management and communication skills, as agents may need to switch quickly between tasks depending on flight schedules and passenger needs. Teams usually coordinate via radios and shift schedules to ensure both ramp operations and customer service are covered efficiently. This dynamic environment offers valuable experience in multitasking and teamwork, preparing agents for advancement within ground operations or customer service roles.

What is the difference between Ramp Agent Customer Service Agent vs Baggage Handler?

AspectRamp Agent Customer Service AgentBaggage Handler
CredentialsHigh school diploma, safety training, sometimes certification in airport operationsHigh school diploma, safety and handling training
Work EnvironmentAirport ramp, aircraft tarmac, customer service countersAirport baggage claim areas, tarmac, baggage handling zones
Employer & IndustryAirlines, airports, ground service providersAirlines, airports, baggage handling companies
Common Search & ComparisonYesYes

The Ramp Agent Customer Service Agent and Baggage Handler roles both operate in airport environments, requiring safety training and similar certifications. While ramp agents focus on aircraft servicing and customer interactions, baggage handlers primarily handle luggage. Both roles are essential for smooth airport operations and are often searched together by job seekers in the airline ground services industry.

Are ramp agent customer service agents still getting paid?

Yes, ramp agent customer service agents continue to receive pay for their work, which typically includes shifts at airports involving baggage handling, aircraft servicing, and customer assistance. Payment is usually processed regularly through direct deposit or check, and wages can vary based on experience, location, and employer policies.

Is it hard to get hired as a ramp agent customer service agent?

Getting hired as a ramp agent customer service agent can vary depending on the employer and location, but generally requires a high school diploma or equivalent, physical fitness, and the ability to pass background checks and drug tests. Prior customer service or manual labor experience can improve chances, and some positions may require certification or training provided by the employer. Competition can be moderate, and availability of entry-level positions makes it accessible for many applicants.

What cities are hiring for Ramp Agent Customer Service Agent jobs?

Cities with the most Ramp Agent Customer Service Agent job openings:

What states have the most Ramp Agent Customer Service Agent jobs?

States with the most job openings for Ramp Agent Customer Service Agent jobs include:

What are popular job titles related to Ramp Agent Customer Service Agent jobs?

For Ramp Agent Customer Service Agent jobs, the most frequently searched job titles are:

Airport Ramp Agent - Seasonal

Ketchikan, AK • On-site

Atlantic Aviation
See more jobs at Atlantic Aviationexternal

$21.50/hr

Full-time

Re-posted 8 days ago

Atlantic Aviation rating

6.9

Company rating: 6.9 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

Job description

Why You’ll Love This Airport Ramp Agent JobDid you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment, often outdoors, around some of the most incredible professionals in aviation? If so, this Seasonal Airport Ramp Agent position with Atlantic Aviation at KTN in Ketchikan, AK may be perfect for you!
Pay: $21.50 / hour
Schedule: Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty
In this position, you will provide aviation ground support services to customers in a positive and professional manner. You will perform in all facets of the ground handling operation including but not limited to aircraft fueling/defueling, baggage/cargo handling, aircraft towing, using marshalling signals for aircraft parking, providing lavatory/potable water service, and using other various ground support equipment to help support the needs of customer and their aircraft.
Build a career in aviation you are excited about and apply for the Seasonal Airport Ramp Agent job today! ResponsibilitiesAirport Ramp Agent Responsibilities
  • Deliver and receive fuel to and from company tanks, vendor trucks, and aircraft.
  • Operate all company ground support equipment as requested or required, including lavatory and water service carts, ground power unit, deice truck, etc.
  • Perform ground marshalling using standard aviation signals.
  • Perform customer service activities such as helping customers with aircraft scheduling and fueling.
  • Assist with aircraft turning, loading, and unloading.
  • Ensure all buildings and grounds are safe, clean, and organized.
  • Conduct or assists with daily/weekly onsite safety inspections and audits of equipment and facility operations.
  • Occasional travel may be required to support another Atlantic location.
  • You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.  
Required SkillsAirport Ramp Agent Qualifications
  • High school diploma or GED certificate
  • 18 years of age
  • A valid state driver’s license
  • Be comfortable and physically able to work in an environment with frequent walking, stretching, bending, sitting, stooping, reaching, grasping, and climbing.
  • Be physically able to perform heavy lifting on a regular basis up to 50 lbs.
We maintain a drug-free workplace and perform pre-employment substance testing.
#airport #lineservice #Ketchikan

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