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Rackspace Jobs (NOW HIRING)

DevOps Engineer (GC/Citizen )

Miami, FL

$50.50 - $69/hr

Experience with cloud management using AWS, Azure, Rackspace, or Openstack Virtualization experience using Vagrant or Virtualbox Linux administration experience Familiarity in at lease one language ...

Skill MongoDB, MySQL, Vertica, COuchbase, Scala, Java, Go, AWS, Cloud, Rackspace, Azure, Chef, Puppet Location Morrisville, NC Total Experience 7 yrs. Max Salary Not Mentioned Employment Type Direct ...

Rackspace Management: Optimize rack layouts, power distribution, cooling, and cabling for efficiency and scalability. * Procurement & Vendor Management: Lead purchasing decisions for networking ...

Then work with the Rackspace team to review recommendations and ensure it gets implemented properly. Onboarding new applications: Review new application onboarding requests to ensure the requests are ...

... Rackspace - Previous experience at a software company that focused on video, audio, and document storage and distribution technology - Audio & Video Processing Tool Kits: ffmpeg - Experience in ...

Senior Cloud Engineer

San Diego, CA · On-site

$59.25 - $79/hr

AWS, Google Compute Engine, Azure, Rackspace, OpenStack, etc... Experience with programming and scripting languages: Ruby, Python, Perl, bash, ksh Experience with configuration management and ...

DevOps Engineer

Jersey City, NJ

$55 - $75.50/hr

Preferred experience in Puppet Should have expert knowledge in dynamic environment provisioning using vagrant/virtual box on local and Openstack/Rackspace on cloud. Best Regards Sandeep Ph: 720-458 ...

... Rackspace - Previous experience at a software company that focused on video, audio, and document storage and distribution technology - Audio & Video Processing Tool Kits: ffmpeg - Experience in ...

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Rackspace information

See salary details

$30K

$57.9K

$99K

How much do rackspace jobs pay per year?

As of Jul 6, 2026, the average yearly pay for rackspace in the United States is $57,895.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $66,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Rackspace Cloud Engineer, and why are they important?

To thrive as a Rackspace Cloud Engineer, you need expertise in cloud architecture, networking, and systems administration, usually supported by a relevant degree or certifications such as AWS Certified Solutions Architect or Microsoft Azure certifications. Familiarity with cloud management platforms, automation tools like Ansible or Terraform, and monitoring systems is commonly required. Strong problem-solving skills, customer orientation, and effective communication help professionals excel in client-facing and collaborative environments. These abilities are vital for delivering secure, scalable, and reliable cloud solutions that meet client needs.

What is Rackspace and what do employees do there?

Rackspace is a leading managed cloud computing company that provides IT hosting, cloud services, and infrastructure solutions to businesses worldwide. Employees at Rackspace work in a variety of roles, including cloud engineering, technical support, sales, security, and customer service. Their main goal is to help clients design, manage, and optimize their cloud environments, ensuring high performance, security, and cost-effectiveness. Rackspace is known for its customer-centric approach, often referred to as 'Fanatical Support,' and supports cloud platforms like AWS, Microsoft Azure, Google Cloud, and its own private cloud solutions.

What are some common challenges faced by Rackspace engineers when managing cloud infrastructure for multiple clients?

Rackspace engineers often juggle managing cloud environments for several clients at once, which requires balancing competing priorities and adapting quickly to different technical stacks. Challenges include troubleshooting complex issues across various platforms (such as AWS, Azure, or private clouds), ensuring consistent uptime, and maintaining security standards. Effective communication is crucial, as engineers collaborate closely with client teams, project managers, and other technical specialists to deliver reliable solutions. Staying up-to-date with ever-evolving cloud technologies and best practices is also essential for success in this role.

What is the difference between Rackspace vs Cloud Engineer?

AspectRackspaceCloud Engineer
Required CredentialsIT certifications, cloud platform knowledgeCloud certifications (AWS, Azure), technical skills
Work EnvironmentManaged hosting, cloud support, customer serviceDesigning, deploying, managing cloud solutions
Employer & Industry UsageHosting providers, managed service providersTech companies, cloud service providers
Common Search & ComparisonYesYes

While both roles involve cloud technology, Rackspace focuses on managed hosting and customer support services, whereas Cloud Engineers primarily design and implement cloud solutions. Rackspace professionals often work in support and operations, while Cloud Engineers are more involved in technical deployment and architecture.

More about Rackspace jobs
What cities are hiring for Rackspace jobs? Cities with the most Rackspace job openings:
What states have the most Rackspace jobs? States with the most job openings for Rackspace jobs include:
Enterprise Delivery Executive - Healthcare

Enterprise Delivery Executive - Healthcare

Rackspace

San Antonio, TX • Hybrid

Full-time

Posted 12 days ago


Job description

As an Enterprise Delivery Executive,you'llbe a senior operational leader responsible for the delivery, optimization, and continuous improvement of Rackspace-managed private cloud services for premier enterprise customer(s).This role owns end-to-end service delivery across infrastructure and platform servicesincluding network, compute, storage, virtualization, database platforms, and Citrix,ensuring contractual commitments, SLAs, and service qualityobjectivesare consistently met.

You will act as the single accountable delivery leader for the customer, owning delivery& operationsoutcomes across complex, multi-service environments andprovidinga unified view of performance, risk, and value delivery.

You'llserve as the primary operational interface to the customer's CIO and CTO leadership, providing executive presence, operational rigor, and accountability across a large, multi-layered delivery organization.

In this role, you will lead a cross-functional deliveryorganizationspanningprogramdelivery, technical architecture, and service operations, ensuring seamless execution across the full lifecycle from design and build through to steady-state operations.

You will work in close partnership with account and commercial leadership to align delivery with the customer's long-term strategy, supporting serviceoptimization, retention, and growth, while driving a consistent and high-quality customer experience.This enables the 2in the boxdelivery and salesalignment whichthe Delivery Executive will be drivingto ensure customerfirstalignment acrosstherelationship andongoingdeliverymotions.

Work Location and Travel: United States of America

- Candidates who live near our headquarters in San Antonio, TX, work a hybrid schedule with two days in the office.

- If not located near HQ, you may work 100% remotely.

- Travel up to 20%

Key Responsibilities:

Account Delivery Ownership & Integration

  • Serve as the single accountable senior delivery executive for a strategic enterprise customer, owning the integrated account delivery plan across both build and run - ensuring what is sold is deliverable and sustainable in operations.

  • Provide a unified, consistent leadership interface acrossprogramdelivery, technical architecture, and service operations.

  • Ensure seamless integration across design, build, and run phases -eliminatinggaps between solution delivery and operational support, with smooth transitions, onboarding, and handoffs.

Service Operations & SLA Performance

  • Own operational performance against SLAs and contractual obligations, including the review, management, and remediation of SLA claims.

  • Drive service stability, performance optimization, operational maturity, resiliency, and compliance across all platforms.

  • Create a culture of early-signal incident prevention,leveragingproactive systemmonitoringand observability to detect, triage, and resolve issues before customer impact.

  • Serve asescalationowner for critical incidents and service concerns.

  • Lead delivery and operations across network, storage,compute, virtualization, database, and Citrix environments, spanning private cloud and hybrid infrastructure.

Customer Experience & Continuous Improvement

  • Drive a consistent, integrated customer experience across all delivery teams and service domains.

  • Identifyand execute continuous improvement initiatives across the service lifecycle, analyzing operational processes and escalation models to target improvement opportunities.

  • Lead cross-functional collaboration to enhance service quality and efficiency.

  • Executive Engagement, Governance & Commercial Alignment

  • Build andmaintaintrusted relationships with CIO/CTO and executive stakeholders.

  • Lead executive governance forums, QBRs, and operational reviews.

  • Partner with account and commercial teams on renewals and retention, ensuring delivery aligns with financial and contractual commitments.

Team Leadership & Talent Development

  • Lead and develop a large organization of managers, senior managers, and senior professionals.

  • Establish clear accountability, performance metrics, and operating cadence.

  • Build leadership depth, succession planning, and talent development programs, fostering a high-performance, customer-focused culture.

Strategy & Market Insight

  • Contribute to sub-functional and enterprise strategy related to service delivery.

  • Monitor industry and market trendsimpactingmanaged services delivery.

Qualifications:

  • Bachelor's degreerequired,Master'spreferred

  • 12+ years of experience in infrastructure, managed services, or service delivery leadership

  • 7+ years leading managers and senior leaders

  • Demonstrated command of both program delivery and service operations (ITIL / service-management discipline alongside transformation and migration delivery at enterprise scale)

  • Proven experience delivering enterprise-scale managed services under strict SLAs

  • Strong executive presence with customer-facing leadership experience

  • Experience across private cloud, hybrid, and infrastructure platforms

  • Industry leadership in relevant domain knowledge: EPIC,hospital systems,bankingand financial services platforms, etc.

  • Strong understanding of enterprise hosting and managed services agreements

What Success Looks Like

  • Consistent SLA attainment and improved service stability

  • High customer satisfaction and executive trust

  • Measurable operational efficiency and service optimization gains

  • Issuesidentifiedand resolved proactively through monitoring - fewer customer-reported incidents and lower escalation volume

  • Strong leadership bench and team engagement

  • Successful contract renewals and long-term account health

Work Location and Travel: United States of America

- Candidates who live near our headquarters in San Antonio, TX, work a hybrid schedule with two days in the office.

- If not located near HQ, you may work 100% remotely.

- Travel up to 20%

#LI-AW1
#LI-Remote
"Remote postings are limited to candidates residing within the country specified in the posting location."
Our compensation reflects the cost of labor across several geographic markets. The compensation range for this position ranges from $165,830.00/year in our lowest geographic market up to 243,141.80 USD/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learnmore aboutbenefits at Rackspace.

About Rackspace Technology

We are the multicloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.

More on Rackspace Technology

Though we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.