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Quote To Cash Process Jobs in Washington (NOW HIRING)

Relativity

Senior Manager, Order-to-Cash

Washington, DC · On-site +1

$138K - $208K/yr

Posting Type Remote/Hybrid Job Overview The Order-to-Cash (OTC) organization manages the end-to-end process that converts customer agreements into billed, collected, and reported revenue, serving as ...

Pwc

Zuora - Solution Architect - Manager

Washington, DC · On-site

$99K - $232K/yr

Responsibilities - Lead transformative Quote-to-Revenue projects - Drive pricing strategies and ... process optimization and automation opportunities - Driving testing strategy and deployment ...

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Quote To Cash Process information

What is the quote to cash process?

The Quote to Cash (Q2C or QTC) process refers to the end-to-end business workflow that starts with creating a quote for a customer and ends with receiving payment for the delivered product or service. It encompasses all the steps from quoting, proposal management, configuring products or services, negotiating pricing, order management, invoicing, and revenue recognition. Efficient management of the QTC process helps organizations improve sales efficiency, reduce errors, and enhance customer satisfaction. Many companies use specialized software to automate and streamline these steps.

What are the key skills and qualifications needed to thrive in a quote to cash process role?

Success in the Quote to Cash process requires strong analytical skills, attention to detail, and a solid understanding of sales operations and order management, often supported by a background in business administration or finance. Familiarity with CRM and ERP systems like Salesforce and SAP, as well as experience with pricing tools and billing software, is typically essential. Excellent communication, problem-solving abilities, and a customer-focused mindset help professionals manage cross-functional collaboration and resolve issues efficiently. These skills ensure seamless revenue flow, accurate order fulfillment, and positive customer experiences throughout the sales cycle.

What are some common challenges faced in a quote to cash process role, and how can they be addressed?

Professionals in Quote to Cash roles often encounter challenges such as managing complex pricing structures, ensuring timely approvals, and maintaining data accuracy across multiple systems. Effective communication with sales, finance, and operations teams is crucial to resolve discrepancies and streamline workflows. Leveraging automation tools and staying updated on best practices can help address these issues, reduce errors, and improve overall efficiency within the QTC cycle.

What is the difference between Quote To Cash Process vs Sales Operations Specialist?

AspectQuote To Cash ProcessSales Operations Specialist
Primary FocusManaging the entire sales cycle from quoting to revenue collectionSupporting sales team with processes, tools, and data analysis
ResponsibilitiesPricing, contract management, invoicing, revenue recognitionSales data management, CRM administration, process optimization
Skills & CertificationsKnowledge of billing, finance, CRM systems; certifications like CPQ or ERP familiarityCRM tools, data analysis, communication skills; certifications in Salesforce or sales operations

While both roles support sales functions, the Quote To Cash Process focuses on executing the entire sales revenue cycle, whereas the Sales Operations Specialist primarily supports sales teams with tools, data, and process improvements to enhance efficiency.

What are popular job titles related to Quote To Cash Process jobs in Washington? For Quote To Cash Process jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Quote To Cash Process jobs in Washington look for? The top searched job categories for Quote To Cash Process jobs in Washington are:
What cities in Washington are hiring for Quote To Cash Process jobs? Cities in Washington with the most Quote To Cash Process job openings:
Quote To Cash Process jobs near you
Infographic showing various Quote To Cash Process job openings in Washington as of July 2026, with employment types broken down into 44% Full Time, 54% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Global Head of Order to Cash

S&P Global

Centreville, VA • On-site

Full-time

Re-posted 21 days ago

S&P Global rating

7.3

Company rating: 7.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Global Head of Order to Cash
Grade: 14 (internal only)
Location: Centreville, Virginia
S&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company.
For more information, visit www.spglobal.com/mobility.
The Head of Order to Cash will lead the design, transformation, and execution of the end-to-end global Order to Cash function for our newly spun-off public entity. This leader will serve as a key change agent, responsible for centralizing OTC operations across five entities, harmonizing processes and controls, and helping establish a scalable global operating model supported by fit-for-purpose systems and tools.
This role will oversee OTC operations across all business units and geographies, driving standardization, service delivery excellence, strong controllership, and cross-functional alignment with Commercial, Finance, Accounting, Tax, IT, Legal, and Customer Operations. The ideal candidate brings deep OTC functional and industry expertise, strong people leadership, and a proven ability to lead complex transformation in a dynamic, high-growth environment.
Key Responsibilities
Global OTC Leadership
  • Lead the global Order to Cash function across all business units, legal entities, and regions, with accountability for operational performance, service quality, compliance, and continuous improvement.
  • Oversee the full OTC lifecycle, including customer master data governance, billing, invoicing, collections, cash application, deductions/disputes, credit management, and related reporting and controls.
  • Establish clear governance, roles, responsibilities, and service delivery expectations across global and regional teams.

Transformation and Centralization
  • Act as a strategic change agent in standing up and maturing the OTC function for the spun-off company.
  • Lead the centralization of OTC operations across five entities and disparate tools/processes into a more unified, efficient, and scalable operating model.
  • Drive standardization of policies, procedures, KPIs, workflows, and controls while balancing necessary local requirements.
  • Partner closely with IT to support systems strategy, process redesign, and implementation of enabling technologies.
  • Partner with Accounting and Revenue teams to support proper transaction flow, issue resolution, and clean period-end closes.

Operational Excellence
  • Ensure timely and accurate billing, effective collections, strong cash conversion, and disciplined management of disputes and unapplied cash.
  • Develop and track key performance indicators, service level expectations, and management reporting to improve transparency and decision-making.
  • Identify and resolve process bottlenecks, control gaps, and customer-impacting issues.
  • Support contract-to-cash connectivity, ensuring upstream commercial practices and downstream finance operations are coordinated and scalable
  • Partner with Controllership, Internal Audit, SOX, and Compliance teams to ensure processes are well controlled, documented, and audit-ready.
  • Ensure adherence to revenue-related operational controls, segregation of duties, approval frameworks, and applicable regulatory and local statutory requirements.

Team Leadership
  • Evaluate organizational design and talent needs to support future-state operations, including center-led, shared services, and regional support models where appropriate.
  • Drive engagement, capability building, succession planning, and strong team culture through change.

Qualifications
  • Bachelor's degree in Finance, Accounting, Business, or related field required; advanced degree preferred.
  • 12+ years of progressive experience in Order to Cash, shared services, finance operations, or related functions, including significant global leadership experience.
  • Demonstrated success leading large-scale OTC transformation, centralization, or operating model redesign in a complex, multi-entity environment.
  • Experience supporting a carve-out, spin-off, IPO-readiness effort, or large-scale business transformation strongly preferred.
  • Deep understanding of end-to-end OTC processes, controls, systems dependencies, and service delivery models.
  • Strong knowledge of governance, risk, compliance, and internal control expectations within a public-company or public-company-ready environment.
  • Experience leading global teams and operating effectively across multiple geographies and stakeholder groups.
  • Strong executive presence, communication skills, and ability to influence across functions and levels.
  • Proven ability to balance strategic transformation leadership with operational execution.

Preferred Experience
  • Experience centralizing OTC activities across multiple legal entities, ERPs, or billing platforms.
  • Exposure to ERP and finance systems implementations or rationalization efforts.
  • Experience in high-growth, matrixed, or newly independent organizations.
  • Familiarity with subscription, data, technology, or services-based business models is a plus.

Compensation/Benefits Information (US Applicants Only): Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses, and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits that we provide to our employees, please click here.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is the policy of Mobility to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Mobility will provide reasonable accommodations for qualified individuals with disabilities.

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