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Queue Jobs in Texas (NOW HIRING)

Cedent

Kafka Administrator (Houston, TX)

Houston, TX · On-site

Worked on creating and configuring Local Queue Managers and Remote Queue Managers * Familiar with implementing Distribution Communication and Clustering Communication over different platforms

RWE

(Senior) Transmission Manager

Austin, TX · On-site

$130K - $205K/yr

Perform transmission analysis to support grid interconnection applications and queue positions during the interconnection processes for ERCOT, CAISO, and/or WECC. * Analyze and review utility and/or ...

New

CEDENT

Kafka Administrator (Houston, TX)

Houston, TX

... Queue Managers and Remote Queue Managers Familiar with implementing Distribution Communication and Clustering Communication over different platforms Experience in configuring and performing DR ...

RWE

(Senior) Transmission Manager

Austin, TX · On-site

$130K - $205K/yr

Perform transmission analysis to support grid interconnection applications and queue positions during the interconnection processes for ERCOT, CAISO, and/or WECC. * Analyze and review utility and/or ...

Jobtailor

Service Desk Manager - Contract

Houston, TX · On-site

$100 - $125/hr

Monitor and audit ticket quality, queue activity, escalations, and overall Service Desk performance * Establish practical service levels, KPIs, operating cadences, and management reporting

Posted today

Corner Bakery

Guest Service Attendant

San Antonio, TX · On-site

... queue • Cleans, stock and maintain the kiosk area • Kiosk receipt paper changing • Sampling to guests entering the cafe • Smile, friendly, takes appropriate action to guest requests • ...

Corner Bakery

Guest Service Attendant

Dallas, TX · On-site

... queue • Cleans, stock and maintain the kiosk area • Kiosk receipt paper changing • Sampling to guests entering the cafe • Smile, friendly, takes appropriate action to guest requests • ...

RWE

Grid Modeling Manager

Austin, TX · On-site

$150K - $205K/yr

Your future plans The successful candidate will lead modeling package development for ISO/RTO queue submissions, support project design and compliance activities, and work closely with Engineering ...

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Showing results 21-40

All JobsQueue JobsQueue Jobs in Texas

Queue information

See Texas salary details

$13K

$42.8K

$61.5K

How much do queue jobs pay per year?

As of Sep 7, 2026, the average yearly pay for queue in Texas is $42,848.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $49,800.00 per year, depending on experience, location, and employer.

What is a queue?

Queue jobs typically refer to positions where an individual manages or operates queues, which are lines or sequences of people or items waiting for a service. These roles are common in customer service, IT (such as managing job queues in computing), or operations environments. The main responsibility is to ensure that the queue runs efficiently, customers or tasks are attended to in order, and any issues are resolved promptly. In IT, a queue job may involve managing tasks that are waiting to be processed by a system. Successful queue management helps improve workflow and customer satisfaction.

What are the key skills and qualifications needed to thrive as a queue manager?

To thrive as a Queue Manager, you need strong organizational skills, attention to detail, and experience in workflow or operations management, often supported by a relevant degree or experience in logistics or customer service. Familiarity with queue management systems, scheduling software, and possibly CRM platforms is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure set outstanding candidates apart. These skills ensure efficient service delivery, minimize wait times, and enhance the overall customer experience in busy environments.

What are some common challenges faced by professionals working in a queue management role, and how can they be addressed?

Professionals in queue management roles often face challenges such as handling high volumes of customer requests, maintaining efficient service flow, and quickly resolving bottlenecks or technical issues. To address these challenges, it's important to utilize robust queue management systems, communicate clearly with both team members and customers, and remain adaptable during peak periods. Collaboration with IT and customer service teams ensures smooth operations, while ongoing training helps staff stay prepared for unexpected situations.

What is the difference between Queue vs Call Center Agent?

AspectQueueCall Center Agent
Primary RoleManage and organize customer requests or tasks in a systemHandle inbound or outbound customer calls, providing support or information
Required SkillsOrganizational skills, system knowledgeCommunication skills, customer service experience
Work EnvironmentTypically in a technical or administrative settingCall centers, customer service departments
CertificationsNot usually requiredCustomer service certifications may be preferred

While a Queue involves managing tasks or requests within a system, a Call Center Agent directly interacts with customers via phone. Both roles are essential in customer service operations but differ in daily responsibilities and skill requirements.

What are the most commonly searched types of Queue jobs in Texas?

The most popular types of Queue jobs in Texas are:

What are popular job titles related to Queue jobs in Texas?

For Queue jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Queue jobs in Texas look for?

The top searched job categories for Queue jobs in Texas are:

Queue jobs near you
Infographic showing various Queue job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $42,848 per year, or $20.6 per hour.

Amazon Connect CX and Platform Specialist, Senior Consultant

Socket.dev

Austin, TX • On-site

$125 - $150/hr

Other

Medical, Dental, Vision, PTO

Posted 27 days ago

Key responsibilities

  • Design and configure Amazon Connect contact flows, including self-service IVR, authentication, error handling, transfers, routing, and escalation patterns.

  • Build and implement AI-enabled customer journeys using Amazon Lex and Contact Lens features, including natural language IVR, intent routing, sentiment analysis, and auto-summarization.

  • Support operational CCaaS functions such as queue management, routing, reporting, and external system integrations to ensure platform performance and customer experience.

Job description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

At TTEC Digital, we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee-first process. Our vision is the same: a place where employees know they can thrive.

The TTEC Digital AWS Partner Practice is comprised of more than 150 brilliant experts, has been recognized with best-in-class awards from AWS, was the first signed Amazon Connect partner globally, and has delivered more than 500 AWS customer launches that improved customer experience for more than 3.5 million conversations to date.

TTEC Digital is seeking an Amazon Connect CX and Platform Specialist, Senior Consultant to join our team. This is a remote role based in the US. As a key member of our delivery teams, the Amazon Connect CX and Platform Specialist designs, configures, and supports AI-enabled contact center experiences in Amazon Connect. This role turns customer experience requirements into working Amazon Connect capabilities across contact flows, Lex orchestration, voice and chat journeys, Agent Workspace, Contact Lens, routing, queue operations, reporting, and external system integrations. The ideal candidate is hands-on with Amazon Connect and comfortable working at the boundary of traditional CCaaS, conversational AI, and agent-assist capabilities.

What you'll be doing:
  • Design and configure Amazon Connect contact flows, including self-service IVR, authentication branches, error and retry handling, DTMF fallback paths, transfers, routing logic, and escalation patterns.
  • Build natural language IVR and AI-integrated contact flow experiences using NLU-based intent routing, confidence-driven escalation, and Amazon Lex orchestration within Amazon Connect.
  • Implement omnichannel customer experiences across voice and chat, including channel-specific response design and seamless handoff to live agents.
  • Configure and optimize Amazon Connect Agent Workspace capabilities, including screen pops, Amazon Q in Connect, real-time knowledge suggestions, and agent-assist context passed from customer interactions.
  • Configure Contact Lens capabilities such as transcription, sentiment analysis, compliance keyword detection, auto-summarization, and after-call work automation where appropriate for the client solution.
  • Support operational CCaaS design and implementation, including queue management, routing profiles, supervisor tooling, real-time reports, historical reporting, and agent or queue performance metrics.
  • Integrate Amazon Connect with external systems using SaaS APIs, CRM screen pops, analytics platforms, and data lake patterns needed to support reporting and operational visibility.
  • Partner with conversational designers, GenAI specialists, business stakeholders, and engineering teams to ensure platform build, customer journeys, AI integrations, and operational reporting align to the solution design.
Skills and experience you bring:
  • Hands-on Amazon Connect experience, including Contact Flows, Agent Workspace, Contact Lens, reporting, queue configuration, routing, and supervisor capabilities.
  • Experience building self-service IVR flows and AI-integrated customer journeys in Amazon Connect.
  • Experience with Amazon Lex or comparable NLU/intent-routing patterns in a contact center environment.
  • Experience integrating Amazon Connect with external systems, including CRM screen pops, SaaS APIs, and external analytics platforms.
  • Understanding of operational CCaaS concepts such as queue management, routing strategy, agent performance metrics, supervisor workflows, escalation paths, and reporting.
  • Ability to work from incomplete or high-level business requirements and translate them into practical Amazon Connect platform designs and implementation tasks.
  • Functional understanding of agile delivery methods and experience collaborating with project managers, business analysts, developers, architects, and client stakeholders.
  • Comfort working where traditional CCaaS capabilities intersect with AI-driven customer and agent experiences.
Preferred experience:
  • Experience with Connect AI Agents, Amazon Q in Connect, NLX, ACXD, or other AI-enabled contact center capabilities.
  • Experience in financial services, healthcare, public sector, or another regulated industry.
  • Experience with bilingual or multilingual journey design.
  • Experience with data lake configuration, contact center analytics, or external reporting integrations.
  • Experience supporting production readiness, operational handoff, and post-launch optimization for Amazon Connect implementations.

$105,000 - $160,000 a year

This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

Benefits available to eligible employees include the following:

  • - Medical, dental, vision
  • - tax-advantaged health care accounts
  • - financial and income protection benefits
  • - paid time off (PTO) and wellness time off.

This job posting will remain open until we have identified an adequate applicant pool.

About Us

TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.

We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.

TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.

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