Queue Management Jobs in Georgia (NOW HIRING)

This role is responsible for work assignment, queue management, and ensuring strict SLA compliance. The Supervisor acts as the primary operational point of contact for the client at the site level ...

Monitor and manage ServiceNow ticket queue; triage production incidents and coordinate resolution with partners * Troubleshoot and support PCs, laptops (Win 10/11), scanners, printers, Chromebooks ...

Queue Management / Incident Resolution * Facilitate Shift Handoff Calls and report on shift activities. Provide updates to the oncoming shift and their supervisor. * Monitor communications and ...

Experience in ticketing queue management and escalation * Vocational or Technical degree in computer applications, technology, or related field Preferred Skills: * Bilingual (Spanish) * Knowledge of ...

Monitor and manage the ServiceNow ticket queue, resolve incidents in a timely manner, and conduct post-incident reviews to prevent recurrence * Troubleshoot and support PCs, laptops (Windows 10/11 ...

Day-to-day EDI queue management - triage, prioritization, resolution, and customer communication * Operational health reporting - weekly queue status, open incidents, customer impact summary

Day-to-day EDI queue management triage, prioritization, resolution, and customer communication * Operational health reporting weekly queue status, open incidents, customer impact summary * Trading ...

Day-to-day EDI queue management - triage, prioritization, resolution, and customer communication * Operational health reporting - weekly queue status, open incidents, customer impact summary

This role oversees daily operational workflows, supports call queue management, and maintains strong client and internal relationships. * The ideal candidate demonstrates excellent leadership ...

Manages setup and relationship with Queue-It, ensuring smooth virtual waiting room operations for high-demand registration periods. * Coordinates integration and data flow between Tessitura and its ...

... queue management, and maintains strong client and internal relationships. • The ideal candidate demonstrates excellent leadership, communication, and problem-solving skills, with the ability to ...

Solid knowledge of Amadeus systems , including Robotic processes, queue management, Smartflows, NDC, and APIs * Ability to drive revenue, meet targets, and optimise performance * Excellent ...

What You Will Do 1. Manage a queue of delinquent 80 days past due accounts. Handle inbound and outbound calls as needed per position. Ensure all account activity is properly documented per department ...

... queue management, and front‑desk operations. * Provide basic troubleshooting support for workstations, printers, card stock, and card‑issuance equipment. * Communicate equipment issues, supply ...

Ensure proper business and sales practices are followed by the daily review of queue management reports. * Monitor reports and enforce internal controls to ensure compliance with industry standards ...

Ensure proper business and sales practices are followed by the daily review of queue management reports. * Monitor reports and enforce internal controls to ensure compliance with industry standards ...

Experience with system performance monitoring, load handling, and queue management in B2BI. * Experience with IBM Sterling B2B Integrator upgrades, patches, and hotfixes. Key Responsibilities

Ensure proper business and sales practices are followed by the daily review of queue management reports. * Monitor reports and enforce internal controls to ensure compliance with industry standards ...

Ensure proper business and sales practices are followed by the daily review of queue management reports. * Monitor reports and enforce internal controls to ensure compliance with industry standards ...

Ensure proper business and sales practices are followed by the daily review of queue management reports. * Monitor reports and enforce internal controls to ensure compliance with industry standards ...