... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
Data Center Manager, DCO
Lithia Springs, GA · On-site
$154K/yr
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
Data Center Manager, DCO
Lithia Springs, GA · On-site
$154K/yr
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
Data Center Manager, DCO
Douglasville, GA · On-site
$149K/yr
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
Data Center Manager, DCO
Douglasville, GA · On-site
$149K/yr
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
Data Center Manager, DCO
Lithia Springs, GA · On-site
$154K/yr
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
Data Center Manager, DCO
Lithia Springs, GA · On-site
$154K/yr
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
Data Center Manager, DCO
Lithia Springs, GA · On-site
$154K/yr
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
Data Center Manager, DCO
Lithia Springs, GA · On-site
$154K/yr
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
Data Center Manager, DCO
Lithia Springs, GA · On-site
$154K/yr
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
Data Center Manager, DCO
Lithia Springs, GA · On-site
$154K/yr
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
Data Center Manager, DCO
Covington, GA · On-site
$141K/yr
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
Data Center Manager, DCO
Covington, GA · On-site
$141K/yr
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
Assists in queue management to be sure calls are answered and followed up on efficiently. * Provides and communicates clear documentation for support, status, and issues resolutions. * Remains ...
Assists in queue management to be sure calls are answered and followed up on efficiently. * Provides and communicates clear documentation for support, status, and issues resolutions. * Remains ...
Assists in queue management to be sure calls are answered and followed up on efficiently. * Provides and communicates clear documentation for support, status, and issues resolutions. * Remains ...
Assists in queue management to be sure calls are answered and followed up on efficiently. * Provides and communicates clear documentation for support, status, and issues resolutions. * Remains ...
Assists in queue management to be sure calls are answered and followed up on efficiently. * Provides and communicates clear documentation for support, status, and issues resolutions. * Remains ...
Assists in queue management to be sure calls are answered and followed up on efficiently. * Provides and communicates clear documentation for support, status, and issues resolutions. * Remains ...
EPIC Analyst II (Grand Central)
Atlanta, GA · Remote
$32.16 - $39.95/hr
Assists in queue management to be sure calls are answered and followed up on efficiently. * Provides and communicates clear documentation for support, status, and issues resolutions. * Remains ...
EPIC Analyst II (Grand Central)
Atlanta, GA · Remote
$32.16 - $39.95/hr
Assists in queue management to be sure calls are answered and followed up on efficiently. * Provides and communicates clear documentation for support, status, and issues resolutions. * Remains ...
Queue Management information
See Georgia salary details
$24.5K - $27.6K
1% of jobs
$27.6K - $30.7K
4% of jobs
$30.7K - $33.8K
7% of jobs
$35.9K is the 25th percentile. Wages below this are outliers.
$33.8K - $36.9K
18% of jobs
The median wage is $39.2K / yr.
$36.9K - $40K
27% of jobs
$42K is the 75th percentile. Wages above this are outliers.
$40K - $43.1K
28% of jobs
$43.1K - $46.2K
7% of jobs
$46.2K - $49.4K
3% of jobs
$49.4K - $52.5K
2% of jobs
$52.5K - $55.6K
1% of jobs
$55.6K - $58.7K
1% of jobs
$24.5K
$40.9K
$58.7K
How much do queue management jobs pay per year?
As of Aug 15, 2026, the average yearly pay for queue management in Georgia is $40,865.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $41,000.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in queue management?
To excel in Queue Management, you need strong organizational skills, attention to detail, and experience with customer service or operations management, often supported by a high school diploma or relevant experience. Familiarity with queue management software, CRM systems, and real-time monitoring tools is typically required. Exceptional communication, problem-solving abilities, and the capacity to remain calm under pressure help professionals stand out in this role. These skills are crucial for maintaining efficient service flow, minimizing wait times, and ensuring a positive customer experience.
What are the typical challenges faced in a queue management role, and how can I prepare for them?
In a Queue Management position, you'll often encounter fluctuating customer volumes, high-pressure situations, and the need to balance fast service with accuracy. Preparing for these challenges involves developing strong multitasking skills, being adaptable to sudden changes, and familiarizing yourself with queue management technologies and reporting tools. Most workplaces offer training on specific systems and protocols, but proactive learning and staying organized can give you an edge. Additionally, collaboration with team members and clear communication are key for ensuring smooth operations, especially during peak hours.
What is queue management?
A Queue Management job involves overseeing the efficient flow of customers, requests, or tasks in a queue to minimize wait times and improve service delivery. Responsibilities may include monitoring queue systems, optimizing resource allocation, and implementing strategies to enhance customer experience. This role is common in industries like retail, healthcare, banking, and call centers, where managing customer traffic is crucial. Effective queue management helps reduce congestion, improve service efficiency, and enhance overall satisfaction.
What are popular job titles related to Queue Management jobs in Georgia?
For Queue Management jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Queue Management jobs in Georgia look for?
The top searched job categories for Queue Management jobs in Georgia are:
Amazon rating
7.4
Based on 7,089 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Manage a team that maintains cloud infrastructure for global data center operations.
AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions.
This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running.
We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.
You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
The successful candidate will be operationally responsible for a Data Center.
Some high-level responsibilities include:
- Prioritize and assign trouble tickets to data center technicians and operators
- Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations
- Developing Career Paths for the employees and making updates in our internal tools.
- Recruit and train data technicians to ensure appropriate staffing levels
- Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics
- Fast learn or act as the subject matter expert across all aspects in data center operations
- Ensure all operational KPIs and metrics are being measured and met
- Inspire and guide improvement in team process, technology innovation and automation
- Manage Large Scale Events (outages) and act as the call leader
- Manage and improve the workflows and through-put for data centers operations
- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
- Maintain the on-call schedule coordinating absence and vacations
- Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience
This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.
Essential Requirements:
- Ability to travel to or commute between data center locations as needed
- Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
- Travel frequency will vary based on business needs and operational status of assigned facility
Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US