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Queue Management Jobs in Georgia (NOW HIRING)

Data Center Manager, DCO

Lithia Springs, GA · On-site

$154K/yr

... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...

Data Center Manager, DCO

Covington, GA · On-site

$141K/yr

... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...

Data Center Manager, DCO

Lithia Springs, GA · On-site

$154K/yr

... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...

Data Center Manager, DCO

Covington, GA · On-site

$141K/yr

... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...

Data Center Manager, DCO

Covington, GA · On-site

$141K/yr

... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...

... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...

Data Center Manager, DCO

Lithia Springs, GA · On-site

$154K/yr

... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...

... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...

Data Center Manager, DCO

Douglasville, GA · On-site

$149K/yr

... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...

Data Center Manager, DCO

Atlanta, GA · On-site

$160K/yr

... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...

New

Data Center Manager, DCO

Lithia Springs, GA · On-site

$154K/yr

... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...

Data Center Manager, DCO

Lithia Springs, GA · On-site

$154K/yr

... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...

Data Center Manager, DCO

Lithia Springs, GA · On-site

$154K/yr

... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...

Data Center Manager, DCO

Lithia Springs, GA · On-site

$154K/yr

... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...

... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...

Data Center Manager, DCO

Lithia Springs, GA · On-site

$154K/yr

... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...

Showing results 21-40

Queue Management information

See Georgia salary details

$24.5K

$40.9K

$58.7K

How much do queue management jobs pay per year?

As of Aug 15, 2026, the average yearly pay for queue management in Georgia is $40,865.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $41,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in queue management?

To excel in Queue Management, you need strong organizational skills, attention to detail, and experience with customer service or operations management, often supported by a high school diploma or relevant experience. Familiarity with queue management software, CRM systems, and real-time monitoring tools is typically required. Exceptional communication, problem-solving abilities, and the capacity to remain calm under pressure help professionals stand out in this role. These skills are crucial for maintaining efficient service flow, minimizing wait times, and ensuring a positive customer experience.

What are the typical challenges faced in a queue management role, and how can I prepare for them?

In a Queue Management position, you'll often encounter fluctuating customer volumes, high-pressure situations, and the need to balance fast service with accuracy. Preparing for these challenges involves developing strong multitasking skills, being adaptable to sudden changes, and familiarizing yourself with queue management technologies and reporting tools. Most workplaces offer training on specific systems and protocols, but proactive learning and staying organized can give you an edge. Additionally, collaboration with team members and clear communication are key for ensuring smooth operations, especially during peak hours.

What is queue management?

A Queue Management job involves overseeing the efficient flow of customers, requests, or tasks in a queue to minimize wait times and improve service delivery. Responsibilities may include monitoring queue systems, optimizing resource allocation, and implementing strategies to enhance customer experience. This role is common in industries like retail, healthcare, banking, and call centers, where managing customer traffic is crucial. Effective queue management helps reduce congestion, improve service efficiency, and enhance overall satisfaction.

What are popular job titles related to Queue Management jobs in Georgia?

For Queue Management jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Queue Management jobs in Georgia look for?

The top searched job categories for Queue Management jobs in Georgia are:

Infographic showing various Queue Management job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $40,865 per year, or $19.6 per hour.

EPIC Analyst III (Resolute Hospital Billing Claims and Electronic Remittance)

Emory Healthcare

Atlanta, GA • On-site

$45K - $60K/yr

Full-time

Re-posted 12 days ago


Emory Healthcare rating

7.7

Company rating: 7.7 out of 10

Based on 217 frontline employees who took The Breakroom Quiz

157th of 887 rated healthcare providers


Job description

Overview
Be inspired. Be rewarded. Belong. At Emory Healthcare.
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
  • Comprehensive health benefits that start day 1
  • Student Loan Repayment Assistance & Reimbursement Programs
  • Family-focused benefits
  • Wellness incentives
  • Ongoing mentorship, development, and leadership programs
  • And more

Work Location: 100% remote, will only consider applicants residing in or able to relocate to the following states: Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia and Wisconsin.
Description
We're seeking an Epic Analyst III focused on Epic Resolute Hospital Billing Claims and Electronic Remittance module to manage design, build, testing, validation, maintenance, and ongoing support. Works across interdisciplinary workgroups to accomplish set goals as a team. While this role will focus on builds and configs, the scope includes Epic upgrade project based work, enhancement requests, ticket queue responses, and break/fix duties as well.
While this is a 100% remote position, it is required that applicants will reside in or able to relocate to the following states for consideration: Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia or Wisconsin.
RESPONSIBILITIES:
  • The Epic Analyst III is responsible for establishing, fostering and maintaining positive business relationships with colleagues, interdisciplinary workgroups, clinical and financial department representatives, Epic partners and all other staff who use or interact with the Epic application suite.
  • Manages complex projects independently. Functions as business partner with service lines, departments, individuals, and coworkers. Develops advanced knowledge of system capabilities, applications, and processes to function effectively as an educator and expert for system users.
  • Participates actively in routine meetings with department heads and/or superusers to identify, document, and prioritize their needs. Performs rounds with departments to maintain casual interface with individuals and focus on relationship-building.
  • Leads delivery of technical consulting and support services and solutions with some management input.
  • Provides Epic and other applications software support, file maintenance, and build for break-fixes, optimizations, special updates, upgrades, and implementations.
  • Resolves application errors and system issues independently.
  • Maintains strong and positive relationships with all application vendors.
  • Assist with Epic Security assignment, security templates and maintenance where appropriate.
  • Provides on-call coverage as scheduled, provides project management services and support with some management oversight.
  • Follows EHC project management protocol, advocates user perspective and focuses on ensuring a comprehensive support plan and documentation.
  • Works with end users to navigate the new request process.
  • Ensures compliance with EHC IS, EHC, Joint Commission, and Health Insurance Portability and Accountability Act guidelines, policies, and procedures.
  • Provides system solutions in accordance with regulatory guidelines. Follows prescribed change management and time reporting processes and documentation requirements.
  • Responds to support calls within designated times according to priority and provides regular updates until resolution.
  • Assists in queue management to be sure calls are answered and followed up on efficiently.
  • Remains current on Epic new version training for all applicable Epic certifications (if Epic).

PREFERRED QUALIFICATIONS:
  • For consideration, must have Epic's Resolute Hospital Billing Claims and Electronic Remittance Administration certification
  • In addition, Resolute Hospital Billing Administration certification would be ideal

MINIMUM QUALIFICATIONS:
  • Bachelor's degree from a recognized college or university with major course work in computer science, Information Technology, engineering, or equivalent related experience.
  • A minimum of 5 years of progressive experience in clinical, business, or other healthcare operational areas or 7 years no degree.
  • This position requires that the appropriate Epic certification be successfully obtained for a specific area of assigned responsibility within the first 90 days of completing training if not obtained prior to hire.
  • Working knowledge and subject matter expertise in the assigned operational department areas.

Knowledge and Abilities
  • Advanced oral and written communication skills with a diverse population
  • Advanced organizational, problem-solving, analytical, and time management skills.
  • Advanced interpersonal skills to interact positively and productively with teams across organizational lines.
  • Creative problem-solver with strong focus on achieving objectives within prescribed timelines while maintaining quality standards and organization requirements.
  • Flexibility to manage multiple initiatives and shift priorities based on business needs.
  • Monitors and mentors other analysts in methods and processes and implementation of those methods.
  • Manages complex projects independently.

Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

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