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Queue Coordinator Jobs in Iowa (NOW HIRING)

Project Coordinator

Donahue, IA · On-site

$16 - $19/hr

Project Coordinator Do you enjoy working in a fast-paced environment? Are you customer-service ... This position is in an office setting, working in a phone queue, both accepting and placing calls ...

Project Coordinator

Walcott, IA · On-site

$16 - $19/hr

Project Coordinator Do you enjoy working in a fast-paced environment? Are you customer-service ... This position is in an office setting, working in a phone queue, both accepting and placing calls ...

Project Coordinator

De Witt, IA · On-site

$16 - $19/hr

Project Coordinator Do you enjoy working in a fast-paced environment? Are you customer-service ... This position is in an office setting, working in a phone queue, both accepting and placing calls ...

Service Coordinator

Davenport, IA · On-site

$18.75 - $23.75/hr

The Service Coordinator will schedule and monitor service calls for service technicians and ... This position is in an office setting, working in a phone queue, both accepting and placing calls ...

Service (PMC)

Davenport, IA · On-site

$18.75 - $23.75/hr

Per Mar Security Service Coordinator Work with the best! Per Mar Security, an industry leader in ... This position is in an office setting, working in a phone queue, both accepting and placing calls ...

New

Engagement Coordinator

Coralville, IA · On-site

$14.25 - $14.75/hr

Maintains and upholds merchandising standards within the queue-line * Adheres to all operational ... Experience as a coordinator or previous retail/supervisory experience preferred Benefits include:

Engagement Coordinator

Coralville, IA · On-site

$14.25 - $14.75/hr

Maintains and upholds merchandising standards within the queue-line * Adheres to all operational ... Experience as a coordinator or previous retail/supervisory experience preferred Benefits include:

Maintains and upholds merchandising standards within the queue-line * Adheres to all operational ... Experience as a coordinator or previous retail/supervisory experience preferred Benefits include:

Showing results 41-60

Queue Coordinator information

What is a queue coordinator?

A Queue Coordinator is responsible for managing and organizing the flow of people, tasks, or items in a queue within various environments such as call centers, healthcare facilities, or events. They ensure that queues move efficiently, minimize wait times, and address any issues that arise during the process. Queue Coordinators may also handle scheduling, monitor queue statistics, and communicate with both staff and customers to provide updates and resolve concerns. Their role is crucial in maintaining order and improving overall service experience.

How does a queue coordinator typically collaborate with other departments to manage workload and priorities?

A Queue Coordinator frequently works with multiple departments, such as customer service, technical support, and operations, to ensure tasks are assigned and completed efficiently. They communicate regularly with team leads to track progress, resolve bottlenecks, and adjust priorities based on real-time demand. This collaborative approach helps maintain smooth workflow and service levels while providing opportunities to develop strong cross-functional communication skills.

What are the key skills and qualifications needed to thrive as a queue coordinator, and why are they important?

To thrive as a Queue Coordinator, you need strong organizational abilities, attention to detail, and experience in workflow or call center management, often supported by a high school diploma or relevant associate degree. Familiarity with workforce management systems, ticketing platforms, and scheduling or CRM software is typically required. Excellent communication, problem-solving, and multitasking skills help Queue Coordinators excel in managing priorities and team coordination. These skills ensure efficient workflow management, timely customer support, and smooth operations in fast-paced environments.
What are the most commonly searched types of Queue jobs in Iowa? The most popular types of Queue jobs in Iowa are:
What cities in Iowa are hiring for Queue Coordinator jobs? Cities in Iowa with the most Queue Coordinator job openings:
Infographic showing various Queue Coordinator job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

$16 - $19/hr

Full-time

Re-posted 27 days ago


Job description


Project Coordinator

Do you enjoy working in a fast-paced environment?

Are you customer-service oriented with the ability to multitask?

We are looking for a detail-oriented, friendly, and helpful person to join our Installations team!  

The Project Coordinator will schedule residential and commercial installations for Electronic Security customers and provide excellent customer service to our clients.  This position is in an office setting, working in a phone queue, both accepting and placing calls to customers and our technicians. You will also be working with multiple software programs.

This position can work from any office in our footprint, but is not a remote/working from home position. 

Starting pay is usually $16 per hour, depending on experience. 

What You’ll Be Doing:

  • Scheduling of residential and commercial installations
  • Communicate professionally with customers and techs on the status of installation appointments.
  • Coordinate with subcontractors and rentals for installations, when necessary.
  • Coordinate any required inspections for fire alarms for new installations.
  • Track, update, and maintain job status of calls/service tickets in the job queue and customer accounts.
  • Track and report all job work done.
  • Work with the Material Handler to coordinate ordering parts for installations
  • When appropriate, inform customers of Per Mar Security Services' products and services and refer business to the appropriate department.

What You’ll Need:

  • A high school diploma or general education degree (GED) is required 
  • Two years of related experience/training in alarm monitoring or scheduling is preferred.
  • Strong attention to detail
  • Strong Communication skills, both written and spoken
  • Ability to interpret notes in accounts and instructions given
  • Ability to multitask and problem-solve
  • Work cohesively in a team environment